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James Avery Jobs (NOW HIRING)

James Avery Craftsman, Inc.

WI · On-site

$80 - $100/hr

Must have valid State Driver's License and be able to meet James Avery's driving requirements. * Strong analytical, problem-solving, communication and interpersonal skills. * Intermediate proficiency ...

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James Avery information

What is a James Avery employee?

James Avery employees work for James Avery Artisan Jewelry, a company known for designing, manufacturing, and selling handcrafted jewelry. Employees may serve in various roles, including retail sales, jewelry crafting, customer service, and corporate support. They are responsible for upholding the company's standards for quality and customer experience. Working at James Avery often involves sharing knowledge about jewelry, assisting customers, and contributing to a positive store environment. Training and a passion for jewelry are important for many positions.

What are the key skills and qualifications needed to thrive as a James Avery jewelry sales associate?

To thrive as a James Avery jewelry sales associate, you need strong customer service skills, product knowledge, and retail experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic jewelry care is typically required. Excellent communication, attention to detail, and a friendly, approachable demeanor set top performers apart in this role. These skills are crucial for delivering a memorable customer experience, driving sales, and upholding the brand's reputation.

What are some common challenges faced by sales associates at James Avery, and how can they be addressed?

Sales Associates at James Avery often encounter challenges such as managing high customer volumes during peak seasons and ensuring each customer receives personalized attention. Balancing restocking duties with customer service and learning product details quickly can also be demanding. To address these, associates benefit from strong time management skills, proactive communication with team members, and taking advantage of in-depth training programs provided by the company. Collaborating with colleagues and seeking guidance from experienced team leads helps ensure both customer satisfaction and personal success.

What is the difference between James Avery vs Jewelry Designer?

AspectJames AveryJewelry Designer
Required CredentialsHigh school diploma or equivalent; some certificationsDesign skills, portfolio, sometimes certifications
Work EnvironmentRetail stores, manufacturing facilitiesDesign studios, workshops, freelance or company settings
Industry UsageJewelry retail and manufacturingJewelry creation and design
Common Search IntentCompany info, career opportunities at James AveryDesign techniques, portfolio, career as a jewelry designer

James Avery is a jewelry retailer known for handcrafted pieces, often employing sales associates and manufacturing staff. Jewelry Designers focus on creating original jewelry designs, working in studios or freelance. While both roles are in the jewelry industry, James Avery employees typically work in retail or manufacturing, whereas Jewelry Designers are involved in the creative process. Understanding these differences helps job seekers find the right career path in jewelry.

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James Avery jobs near you
Infographic showing various James Avery job openings in the United States as of September 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Regional Loss Prevention Manager - North Texas

James Avery

Kerrville, TX • On-site, Remote

Full-time

Posted 8 days ago

James Avery Artisan Jewelry rating

7.5

Company rating: 7.5 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

8th of 30 rated jewelry retailers

Job description

JOB SUMMARY:
The Risk Management Regional Loss Prevention Manager is responsible for leading asset protection and loss prevention efforts across assigned retail locations to protect company assets, reduce shrink and support safe, secure store operations. Identifies and investigates loss-related activity, analyzes trends and risk indicators, recommends corrective actions, and partners cross-functionally and other business partners to strengthen controls and drive operational excellence while fostering and exemplifying James Avery's Core Values.
WHAT YOU WILL BE DOING:
  • Identify, investigate, document, and resolve suspected internal and external theft, asset loss, policy violations, and other risk-related incidents across assigned retail locations in accordance with company standards.
  • Analyze loss trends, exception reporting, and security system data to identify root causes, assess risk and recommend corrective actions.
  • Develop and execute proactive asset protection strategies in partnership with Store Operations, Risk Management, and other business partners.
  • Assess physical security controls, security equipment, access procedures, store practices within assigned areas of responsibility, and escalate concerns and support timely resolution.
  • Prepare clear, accurate, and timely investigative reports, case documentation, findings, and recommendations to support business decisions and follow-up actions.
  • Maintain a consistent in-person presence at assigned locations to build trust, provide guidance, reinforce standards, and support timely response to loss prevention concerns.
  • Develop, facilitate and reinforce relevant loss prevention, safety and risk management training and materials for a variety of audiences through in-person and remote delivery methods.
  • Support critical incident response, special projects, investigations, audits, process improvements and other Risk Management and Loss Prevention initiatives as assigned.

WHAT IS REQUIRED:
  • Bachelor's Degree in Risk Management, Business Administration, Criminal Justice, Security Management or related field; or equivalent combination of education and/or experience.
  • 4 years of experience in loss prevention, asset protection, investigations or relevant field.
  • Certification in Investigational Interviewing.
  • Knowledge in Network Video Recorder (NVR) system usage with a successful history of investigative applications.
  • Familiarity with basic access control systems, fire-alarm components, and intrusion detection alarm systems.
  • Skilled in theft-related investigations; quickly identifying exceptions, thoroughness of preliminary research, case development, strategic interviewing techniques, comprehensive documentation of all processes, and forensic-quality deliverables.
  • Demonstrated ability to develop and conduct effective training to various audiences.
  • Effective in communicating root-cause/effect and reoccurrence mitigation.
  • Intermediate proficiency in Microsoft Office, specifically in Excel and Outlook.
  • Ability and willingness to respond to critical incidents outside of normal business hours, including evenings, weekends, holidays, and overnight.
  • Ability to travel approximately 25% as business need requires

PREFERRED QUALIFICATIONS:
  • Experience supporting multi-store, regional, or specialty retail environments.
  • Advanced professional certification(s), such as: Certified Protection Professional (CPP), Loss Prevention Certified (LPC), Certified Forensic Interviewer (CFI), Professional Certified Investigator (PCI), Associate Protection Professional (APP), Loss Prevention Qualified (LPQ) and/or Crime Prevention Through Environmental Design (CPTED) certifications or professional designations.
  • Experience conducting complex investigations involving Organized Retail Crime (ORC), digital commerce, POS exception creation, digital commerce, POS exception creation, refund abuse schemes, wholesale fraud, supply-chain asset protection, vendor fraud, pawn investigations, counterfeit operations, chain-of-custody best methods, trademark/copyright infringement experience, and/or workplace violence mitigation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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