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Jam Recruitment Jobs (NOW HIRING)

Jam+

Warehouse Associate

East Syracuse, NY · On-site

$16 - $17/hr

Equal Opportunity Employer Jam+ is an Equal Opportunity Employer. We recruit, hire, and promote without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender ...

Jam+

Warehouse Shrinkwrapper - Mid-Shift

East Syracuse, NY · On-site

$16 - $17/hr

Equal Opportunity Employer Jam+ is an Equal Opportunity Employer. We recruit, hire, and promote without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender ...

Jam+

Warehouse Associate

East Syracuse, NY

$16 - $17/hr

Equal Opportunity Employer Jam+ is an Equal Opportunity Employer. We recruit, hire, and promote without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender ...

Jam+

Warehouse Associate

East Syracuse, NY · On-site

$16 - $17/hr

Equal Opportunity Employer Jam+ is an Equal Opportunity Employer. We recruit, hire, and promote without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender ...

Jam+

Warehouse Associate

East Syracuse, NY · On-site

$16 - $17/hr

Equal Opportunity Employer Jam+ is an Equal Opportunity Employer. We recruit, hire, and promote without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender ...

Jam+

Warehouse Shrinkwrapper - Mid-Shift

East Syracuse, NY · On-site

$16 - $17/hr

Equal Opportunity Employer Jam+ is an Equal Opportunity Employer. We recruit, hire, and promote without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender ...

Jam+

Warehouse Shrinkwrapper - Mid-Shift

East Syracuse, NY · On-site

$16 - $17/hr

Equal Opportunity Employer Jam+ is an Equal Opportunity Employer. We recruit, hire, and promote without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender ...

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All JobsJam Recruitment Jobs

Jam Recruitment information

See salary details

$30.5K

$68.5K

$106.5K

How much do jam recruitment jobs pay per year?

As of Jul 14, 2026, the average yearly pay for jam recruitment in the United States is $68,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Recruitment Consultant at Jam Recruitment, and why are they important?

To thrive as a Recruitment Consultant, you need strong interpersonal skills, sales acumen, and a solid understanding of the recruitment process, often backed by a degree in business or human resources. Familiarity with applicant tracking systems (ATS), CRM software, and recruitment platforms like LinkedIn Recruiter is typically required. Exceptional communication, resilience, and relationship-building abilities help you stand out in this competitive field. These skills and tools are crucial for sourcing top talent, meeting client needs, and achieving hiring targets in a dynamic environment.

What can I expect from the onboarding process when joining Jam Recruitment as a new consultant?

As a new consultant at Jam Recruitment, you can expect a comprehensive onboarding process designed to familiarize you with the company's systems, culture, and client portfolio. This typically includes structured training sessions on recruitment best practices, use of CRM tools, and compliance standards, as well as shadowing experienced team members. You'll also participate in regular team meetings and receive guidance from a dedicated mentor or manager to help you ramp up quickly. The supportive environment ensures you have the resources and knowledge necessary to start building relationships with clients and candidates confidently.

What is Jam Recruitment?

Jam Recruitment is a UK-based recruitment agency that specializes in sourcing and placing professionals across a range of industries, including engineering, IT, manufacturing, and professional services. They provide both permanent and contract staffing solutions for companies and job seekers. Jam Recruitment works with businesses of all sizes to fill roles from entry-level positions to senior executives, helping clients find the right talent and guiding candidates through the job search process.

What is the difference between Jam Recruitment vs Recruitment Consultant?

AspectJam RecruitmentRecruitment Consultant
CredentialsTypically requires industry-specific knowledge, basic recruitment trainingOften holds certifications like REC or CIPD, with recruitment training
Work EnvironmentAgency setting, working with multiple clients and candidatesAgency or in-house, focusing on client and candidate management
Industry UsageCommon in engineering, IT, and technical sectorsWidely used across various industries including finance, healthcare, and tech
Search IntentComparing recruitment agencies and rolesUnderstanding recruitment roles and career paths

Both Jam Recruitment and Recruitment Consultant roles involve connecting employers with suitable candidates. Jam Recruitment is a specific agency known for technical sectors, while Recruitment Consultants work across industries, often with formal certifications. The main difference lies in their scope and specialization, with Jam Recruitment being a brand and Recruitment Consultant a role within the recruitment industry.

More about Jam Recruitment jobs
What job categories do people searching Jam Recruitment jobs look for? The top searched job categories for Jam Recruitment jobs are:
Jam Recruitment jobs near you
Customer Support Specialist (Remote, Full-Time | U.S. & Canada Only)

Customer Support Specialist (Remote, Full-Time | U.S. & Canada Only)

Jam+

Remote

Full-time

Re-posted 17 days ago

Job description

About JAM+
At JAM+, customer experience is at the heart of our growth strategy. We are established leaders in the industry with trusted sites including Envelopes.com, Folders.com, and JAMpaper.com.
We're building a next-generation DTC business that puts the customer journey at the center: leveraging personalization, surprise-and-delight experiences, and AI-powered tools to deliver service that feels both seamless and memorable.
Position Overview
As a Tier 1 Customer Experience Associate at JAM+, you'll be on the front lines of our customer journey, supporting customers across email, phone, and chat. This role is for someone who thrives in a fast-paced, high-growth ecommerce environment, balancing high-volume inquiries with high-touch service.
You will do more than answer questions. You will play a part in shaping how customers experience JAM+ by embracing new tools, learning from data, and contributing to a team that values speed, creativity, and continuous improvement.
Scheduling & Availability
  • Full-Time: You'll be available Monday-Friday, working an 8-hour shift during our coverage window of 9:00 AM-9:00 PM ET.
  • Because we adhere to a "follow-the-sun" model (9:00 AM-9:00 PM ET), you'll be part of a team that ensures customers always have support when they need it.
  • Occasional weekend or holiday hours may be required during peak seasons to help us take care of customers when demand is highest.
Key Responsibilities
Customer Interaction: Create meaningful connections across email, phone, and chat: listening closely, responding with empathy, and leaving customers feeling supported and appreciated.
Performance & Productivity: Meet or exceed KPIs, including Customer Satisfaction (CSAT), Average Handle Time (AHT), and First Response Time (FRT), while remembering that every interaction is more than just a metric.
Issue Resolution: Help customers navigate orders, product questions, and account needs with patience and care, owning the outcome and ensuring even escalated cases feel thoughtfully resolved.
Multi-Channel Support: Juggle conversations across multiple channels, keeping responses quick, clear, and consistent no matter where a customer reaches out.
Customer Experience Best Practices: Blend efficiency with care, keeping JAM+'s customer-first mindset at the core of every interaction.
Cross-Functional Collaboration: Share customer feedback and identify recurring issues to supervisors, ensuring insights reach the right teams to drive improvement at every step of the customer journey.
Documentation: Maintain accurate records of customer interactions, feedback, and resolutions, turning day-to-day interactions into insights that shape continuous improvement.
Team Contribution: Collaborate with peers as an active, positive presence in our remote-first culture, communicating clearly and kindly in both real-time (calls, standups) and async (Microsoft Teams, SharePoint, email) settings.
Requirements
Qualifications
At this time, we are only accepting applications from candidates located in - and legally authorized to work in -US/Canada. Please refrain from contacting us with recruitment or BPO inquiries. Thank you for your understanding!
  • Minimum of 2-3 year of customer service experience supporting customers through phone, live chat, and email in a fast-paced environment.
  • Demonstrates strong customer service etiquette by treating every customer with professionalism, patience, empathy, and respect.
  • Strong phone and chat communication skills with the ability to multitask while providing an exceptional customer experience.
  • Excellent written and verbal communication skills that are friendly, clear, warm, and professional.
  • A positive, customer-first attitude with exceptional active listening, empathy, and problem-solving skills.
  • Ability to remain calm, professional, and solution-oriented when assisting frustrated or upset customers.
  • Naturally curious and always looking for ways to improve processes and enhance the customer experience.
  • Typing speed of at least 45 words per minute (WPM) with the ability to accurately manage multiple customer conversations simultaneously.
  • Experience using customer service platforms such as Kustomer, Magento/Adobe Commerce, NetSuite, or similar CRM/eCommerce systems is preferred.
  • Ability to manage multiple conversations and tasks while maintaining accuracy, quality, and attention to detail.
  • Comfortable working in a remote, collaborative team environment while managing priorities independently.
  • Reliable internet connection and a dedicated workspace suitable for remote work.

Benefits
Why Join JAM+
  • Be part of a company that's transforming a traditional category into a digitally led, AI-enabled growth story.
  • Work in a culture that values scrappiness, creativity, and experimentation, while also celebrating positivity and human connection.
  • Join a team where customer experience is not just a cost center: it's about driving growth through interactions that leave people feeling cared for, supported, and genuinely delighted.

Build your career in a role that combines operational excellence with forward-looking tools and strategies, all while helping to create experiences that brighten a customer's day.

Apply