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Ivr Jobs in Nevada (NOW HIRING)

ConfigUSA

Avaya Developer

Las Vegas, NV · On-site

Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. Excellent customer ...

Staffingine LLC

NICE CXone Architect

Las Vegas, NV · On-site

Design scalable and resilient solutions for IVR and call routing Omnichannel * Create architecture diagrams technical blueprints and design documents * Establish CXone technical standards best ...

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See Nevada salary details

$10.8K

$14.8K

$20.5K

How much do ivr jobs pay per month?

As of Aug 14, 2026, the average monthly pay for ivr in Nevada is $14,765.42, according to ZipRecruiter salary data. Most workers in this role earn between $12,516.67 and $15,700.00 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the IVR position?

To thrive as an IVR (Interactive Voice Response) Specialist, you need a solid understanding of telephony systems, call flow design, and experience with scripting or programming languages related to IVR platforms. Familiarity with tools such as Genesys, Avaya, Cisco, or cloud-based IVR solutions is highly advantageous, and certifications in these systems can enhance your credentials. Strong analytical thinking, problem-solving skills, and effective communication are important for collaborating with stakeholders and translating business requirements into technical solutions. These skills are critical for ensuring smooth and user-friendly IVR experiences that improve customer satisfaction and operational efficiency.

What is an IVR?

An IVR (Interactive Voice Response) job involves designing, developing, and maintaining automated phone systems that interact with callers through voice or keypad inputs. Professionals in this role configure call routing, integrate IVR systems with databases, and optimize user experience. They may also troubleshoot issues, update scripts, and ensure seamless communication between the system and customers. IVR jobs are common in customer service, banking, healthcare, and telecommunications industries.

What does an IVR do?

As an IVR Specialist, your typical day involves designing, developing, and maintaining IVR flows based on business needs, as well as troubleshooting and optimizing existing scripts to enhance caller experiences. You’ll collaborate with cross-functional teams such as IT, customer service, and business analysts to gather requirements and test new features before deployment. Routine tasks may include monitoring system performance, analyzing call data, and providing documentation or user support for internal stakeholders. This mix of technical and collaborative work ensures the IVR system consistently meets user expectations and business goals.

What are the most commonly searched types of Ivr jobs in Nevada?

The most popular types of Ivr jobs in Nevada are:

What are popular job titles related to Ivr jobs in Nevada?

For Ivr jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Ivr jobs in Nevada look for?

The top searched job categories for Ivr jobs in Nevada are:

Ivr jobs near you
Infographic showing various Ivr job openings in Nevada as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $177,185 per year, or $85.2 per hour.

Lead Avaya Orchestration Designer

NAVA Software Solutions

Las Vegas, NV • On-site

Contractor

Re-posted 19 days ago

Job description

NAVA Software is looking for a Avaya OD (Orchestration Designer) Lead
Details:
Position: Avaya OD (Orchestration Designer) Lead
Location: Las Vegas, NV (Onsite)- Non-locals are also fine.
Duration: 12 months
Position Overview:
We are seeking a highly skilled and experienced Avaya OD (Orchestration Designer) Lead to join our team. The ideal candidate will have extensive expertise in Avaya solutions, particularly Avaya Orchestration Designer, and a strong background in leading projects focused on IVR (Interactive Voice Response) development, deployment, and optimization. The role demands excellent technical, leadership, and communication skills, as well as the ability to work collaboratively in a dynamic environment.
Key Responsibilities:
  • Lead the design, development, and deployment of IVR applications using Avaya Orchestration Designer.
  • Collaborate with cross-functional teams, including business analysts, project managers, and QA teams, to gather requirements and deliver high-quality solutions.
  • Provide technical guidance and mentorship to the development team on Avaya OD best practices and coding standards.
  • Ensure adherence to project timelines, budgets, and quality standards.
  • Perform regular system analysis, troubleshooting, and optimization of existing IVR applications.
  • Conduct code reviews, testing, and documentation for all development projects.
  • Stay updated with the latest Avaya technologies and recommend enhancements to improve system performance and customer experience.
  • Manage stakeholder communication and provide status updates on project progress.

Required Skills and Experience:
  • Experience: Minimum of 6+ years of experience in IVR application development and 3+ years in a lead role using Avaya Orchestration Designer.

Technical Expertise:
  • Proficiency in Avaya Orchestration Designer, Avaya Aura, and other related technologies.
  • Solid understanding of IVR/telephony systems, CTI integrations, and voice biometrics.
  • Experience with Java, J2EE, and web services (SOAP/REST) for IVR development.
  • Familiarity with databases like Oracle, SQL Server, or MongoDB.
  • Knowledge of telecommunication protocols such as SIP and H.323.

Tools & Methodologies:
  • Hands-on experience with version control systems (e.g., Git), Agile/Scrum methodologies, and CI/CD pipelines.
  • Strong problem-solving, debugging, and analytical skills.
  • Excellent written and verbal communication skills.

Preferred Qualifications:
  • Avaya Certified Support Specialist (ACSS) or equivalent certification.
  • Knowledge of cloud-based IVR solutions and migration strategies.
  • Experience in integrating AI/ML capabilities into IVR systems.
  • Familiarity with DevOps practices and tools like Jenkins, Docker, or Kubernetes.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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