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Ivr Project Manager Jobs in California (NOW HIRING)

SquareTrade

Digital Product Manager, Voice

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role will help shape capabilities across the voice channel, including conversational AI, IVR ... Previous Scrum Master or Project Management experience Additional Information At SquareTrade you'll ...

Hudson Manpower

CRM Lead

San Jose, CA · On-site

... IVR, and call routing. Analyze business requirements and translate them into system design ... Experience managing projects in cross-functional enterprise environments Preferred Skills: Genesys ...

SquareTrade

Digital Product Manager, Voice

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role will help shape capabilities across the voice channel, including conversational AI, IVR ... Previous Scrum Master or Project Management experience Additional Information At SquareTrade you'll ...

SquareTrade

Digital Product Manager, Voice

San Francisco, CA

  • Medical

  • Dental

  • Vision

  • Retirement

This role will help shape capabilities across the voice channel, including conversational AI, IVR ... Previous Scrum Master or Project Management experience Additional Information At SquareTrade you'll ...

PTP

Testing Team Lead

Rancho Cordova, CA · On-site

... managing multiple functional area interests, and have a demonstrated skill set and passion for ... Effectively leading a small team of testers to meet project deadlines * Planning web and IVR test ...

PTP

Testing Team Lead

Sacramento, CA · On-site

... project deadlines • Planning web and IVR test efforts to complete the customer experience • ... Required : • Bachelor's degree in a Computer Science, IT Management, or related field • Minimum ...

Broadcom

Advanced Packaging Development Engineer

Irvine, CA · On-site

$127K - $203K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... iVR, Si Cap) for advanced packaging - manage reliability test to qualify new technology - lead ... Project management and team work skills are required. Strength in technology innovation ...

Broadcom, Inc.

Advanced Packaging Development Engineer

Irvine, CA · On-site

$127K - $203K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... iVR, Si Cap) for advanced packaging - manage reliability test to qualify new technology - lead ... Project management and team work skills are required. Strength in technology innovation ...

PTP

Test Analyst

CA · On-site +1

Working with project tools (Microsoft TFS) for test case management & execution, defect reporting ... Experience with IVR (Interactive Voice Response) testing * Experience with Tricentis Tosca (test ...

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All JobsIvr Project JobsIvr Project Manager JobsIvr Project Manager Jobs in California

Ivr Project Manager information

See California salary details

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How much do ivr project manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for ivr project manager in California is $45.64, according to ZipRecruiter salary data. Most workers in this role earn between $39.62 and $50.05 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an IVR Project Manager?

To thrive as an IVR Project Manager, you need expertise in project management, telecommunications, and interactive voice response systems, often supported by a bachelor’s degree in a related field and PMP or similar certification. Familiarity with IVR development platforms, telephony infrastructure, and workflow management tools like Jira or Microsoft Project is typically required. Strong communication, problem-solving, and leadership skills help in managing cross-functional teams and client expectations. These skills ensure the successful implementation of IVR solutions that meet technical requirements and deliver excellent user experiences.

How does an IVR Project Manager collaborate with cross-functional teams during IVR system implementation?

An IVR Project Manager works closely with software engineers, UX designers, QA testers, and business stakeholders to ensure that the IVR solution meets both technical and business requirements. This involves facilitating regular meetings to gather input, clarify project goals, and address challenges as they arise. The IVR Project Manager often acts as a bridge between technical and non-technical teams, translating business needs into actionable tasks for developers and ensuring thorough testing before deployment. Effective communication and collaboration are key to delivering a seamless IVR experience on schedule.

What does an IVR Project Manager do?

An IVR Project Manager is responsible for overseeing the planning, development, and implementation of Interactive Voice Response (IVR) systems. They coordinate with stakeholders to gather requirements, manage project timelines, and ensure the system meets business needs. Their role includes collaborating with technical teams, testing the IVR solution, and ensuring a smooth deployment. They also monitor performance and troubleshoot issues to maintain optimal system functionality.

What are popular job titles related to Ivr Project Manager jobs in California?

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What job categories do people searching Ivr Project Manager jobs in California look for?

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Ivr Project Manager jobs near you
Infographic showing various Ivr Project Manager job openings in California as of August 2026, with employment types broken down into 76% Full Time, and 24% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $94,925 per year, or $45.6 per hour.

Customer Enablement & Channel Integration Consultant - San Francisco/San Jose

Entire Hire

San Francisco, CA

Full-time

Re-posted 17 days ago

Job description

Company Description
 What We Do WITH Employers

We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements. All our consultants have been in your "corporate hiring shoes with a mix of agency background". Exceptional recruiters always find the right "fit" regardless of the role they are working on.

Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance,  Customer Service, Call Centre, Human Resources, Information Technology, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail and Management & Executive Search.

Job Description

CRM Service Transformation professionals have a specific focus on delivering client solutions that include the following key responsibilities:

  • Conduct business diagnostics to help clients establish industry leading customer service solutions
  • Develop thoughtful and innovative strategies to improve customer experience, increase revenue generation, and reduce operational costs across various customer segments through customer enablement and channel integration
  • Perform/interpret metrics and analysis to identify opportunities and provide business justifications for clients
  • Define to-be organization processes, capabilities, application of key technologies, and performance measurements/KPIs
  • Develop implementation plans for proposed projects, including timelines, resource requirements and cost estimates
  • Transform client vision into concrete business requirements.
  • Lead design efforts for the enablement solution (ex: IVR)
  • Actively pursue project opportunities and cultivate client relationships
  • Contribute to thought capital development
  • Ability to travel up to 100% (typically Monday through Thursday)
Qualifications

Basic Qualifications:

  • Minimum of 2 years experience in one or more of the following;
    • Functional requirements writing for custom systems
    • IVR or Web Self Service customer experience and usability design
    • Data Analysis and reporting
    • Project Management
    • Customer Contact Centers
  • Bachelor's degree required

Preferred Skills:

  • Experience with Customer Experience Analytics applications like ClickFox
  • Experience with Natural Language Search and Knowledge Management applications like Inquira
  • Experience with Microsoft Office Applications (Word, Excel, PowerPoint, Visio)

Professional Skill Requirements:

  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Proven ability to perform and thrive in a collaborative environment
  • Proven ability to perform in a project oriented environment
  • Excellent leadership and management skills

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Primary Location

USA-CA - San Francisco

Other Locations

USA-CA - San Jose

Additional Information

****We Are Looking To HIRE quickly ****


No Phone Calls/Emails etc please those chosen for an interview will be contacted





We look forward to receiving your application!
All your information will be kept confidential according to EEO guidelines.

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