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Itsm Jobs in Nevada (NOW HIRING)

VIVA USA INC

IT Project Manager - Onsite

Las Vegas, NV · On-site

$94K - $112K/yr

... IT systems, ITIL, ITSM processes, Lean, Agile, CCPM methodologies, Project Management, Project execution, Project leadership, Project management Description: Position Overview: The IT project ...

Wynn Resorts

Tech III - End User Services

Las Vegas, NV · On-site

$19.25 - $24.50/hr

Ability to manage service requests and incidents within ITSM solution. * Ensure that required licensing is maintained & updated. * Use personal device/cellular phone for job related operational tasks ...

Wynn Resorts

Tech III - End User Services

Las Vegas, NV · On-site

$19.25 - $24.50/hr

Ability to manage service requests and incidents within ITSM solution. * Ensure that required licensing is maintained & updated. * Use personal device/cellular phone for job related operational tasks ...

Wynn Las Vegas

Tech III - End User Services

Las Vegas, NV

$19.25 - $24.50/hr

Ability to manage service requests and incidents within ITSM solution. * Ensure that required licensing is maintained & updated. * Use personal device/cellular phone for job related operational tasks ...

Comrise

IT Project Manager

Las Vegas, NV · On-site

$65 - $70/hr

ITIL knowledge together with ITSM experience * Working with Lean, Agile and/or CCPM methodologies Preferred Knowledge/Skills, Education, And Experience * Project Management experience within large ...

Switch

Client Support Technician I

Las Vegas, NV · On-site +1

$20.75 - $28.25/hr

Experience with CRM or ITSM tools such as Salesforce or similar platforms. * Foundational understanding of network topologies and power or cooling services. * CompTIA A+, Network+, Security+, or ...

Fusion HCR

Network Engineer II

Jean, NV

Background in a regulated environment such as MICS, PCI, or SOX. * Experience with ITSM processes and practices. * Strong ability to prioritize work, meet deadlines, and manage projects effectively.

Switch

Client Support Technician I

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Experience with CRM or ITSM tools such as Salesforce or similar platforms. * Foundational understanding of network topologies and power or cooling services. * CompTIA A+, Network+, Security+, or ...

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Showing results 1-20

All JobsItsm JobsItsm Jobs in Nevada

Itsm information

See Nevada salary details

$32.6K

$76.7K

$133.4K

How much do itsm jobs pay per year?

As of Jul 28, 2026, the average yearly pay for itsm in Nevada is $76,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $100,300.00 per year, depending on experience, location, and employer.

What is ITSM?

ITSM stands for Information Technology Service Management. It refers to the set of policies, processes, and procedures that organizations use to design, deliver, manage, and improve the way IT services are provided to customers. ITSM focuses on aligning IT services with the needs of the business to ensure value delivery and consistent service quality. Popular ITSM frameworks include ITIL (Information Technology Infrastructure Library), which provides best practices for IT service management.

What are the key skills and qualifications needed to thrive as an IT Service Management (ITSM) professional, and why are they important?

To thrive as an IT Service Management (ITSM) professional, you need a solid understanding of ITIL frameworks, service delivery processes, and incident or change management, often backed by a relevant degree or ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management is typically required. Excellent problem-solving, communication, and customer service skills help you effectively interact with stakeholders and resolve issues. These competencies ensure efficient service operations, high user satisfaction, and alignment of IT services with organizational goals.

How does an ITSM professional typically collaborate with other departments to improve service delivery?

ITSM professionals frequently work cross-functionally, coordinating with teams such as development, operations, and business units to ensure IT services align with organizational needs. They facilitate communication through regular meetings, service reviews, and incident management processes to identify and resolve issues quickly. By acting as a bridge between technical and non-technical teams, ITSM professionals help streamline workflows, minimize downtime, and improve overall service quality. This collaborative approach is essential for maintaining high customer satisfaction and driving continual service improvement.

What is the difference between Itsm vs Service Desk Analyst?

AspectItsmService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT service management teams, enterprise IT departmentsHelp desks, support centers, customer service environments
Industry UsageIT service providers, large organizationsIT support, customer service roles across industries
Primary FocusManaging IT services, incident and problem managementHandling user requests, troubleshooting, incident resolution

While both Itsm and Service Desk Analyst roles involve IT support, Itsm refers to the broader IT Service Management framework and processes, whereas a Service Desk Analyst primarily focuses on user support and incident resolution within that framework. The Service Desk Analyst role is often a component of an Itsm strategy, making them closely related but distinct in scope.

What are the most commonly searched types of Itsm jobs in Nevada? The most popular types of Itsm jobs in Nevada are:
What are popular job titles related to Itsm jobs in Nevada? For Itsm jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Itsm jobs in Nevada look for? The top searched job categories for Itsm jobs in Nevada are:
What cities in Nevada are hiring for Itsm jobs? Cities in Nevada with the most Itsm job openings:
Itsm jobs near you
Infographic showing various Itsm job openings in Nevada as of July 2026, with employment types broken down into 87% Full Time, 4% Part Time, 1% Temporary, and 8% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $76,703 per year, or $36.9 per hour.
ServiceNow Systems Administrator

ServiceNow Systems Administrator

Fusion HCR

Las Vegas, NV • On-site

Full-time

Posted 8 days ago

Job description

Job Summary:
Fusion HCR is seeking a ServiceNow Systems Administrator to assist with the day-to-day support and basic administration of the ServiceNow platform. The role focuses on support, minor configuration changes, and troubleshooting, ideal for someone looking to grow their skills in platform administration.
Responsibilities:
• Provide day-to-day support for the ServiceNow platform (primarily ITSM modules)
• Troubleshoot incidents, service requests, and basic workflow issues
• Make minor updates to forms, fields, and workflows
• Assist with user access, roles, and permissions within ServiceNow
• Support data accuracy within CMDB and service records
• Assist with small enhancements and updates based on business needs
• Support basic workflow changes and process improvements
• Participate in testing and validation during platform updates or changes
• Escalate more complex development or scripting needs
• Provide Tier 1 / Tier 2 support for ServiceNow-related issues
• Work closely with IT teams and end users to resolve platform questions
• Support onboarding/offboarding activities related to system access
• Partner with IT Operations, Infrastructure, and vendors
• Document system configurations, processes, and troubleshooting steps
• Help maintain consistency and best practices across the platform
Qualifications:
Required:
• Experience supporting or administering ServiceNow (hands-on, not just user)
• Background in helpdesk, application support, or systems support roles
• Experience troubleshooting incidents and service requests
• Strong communication and customer support skills
• Basic experience with ServiceNow configuration (forms, fields, workflows)
• Understanding of ITSM processes (Incident, Change, Problem)
• Experience with user access and permissions
• Must be able to pass a gaming background check
• Comfortable working onsite in Las Vegas
Preferred:
• Exposure to basic scripting (JavaScript in ServiceNow)
• Experience with Active Directory or general IT systems
• ServiceNow CSA certification (or working toward it)
• Experience in gaming or hospitality environments
Company:
Fusion HCR offers recruiting, talent acquisition, consulting and other services. Founded in 2012, the company is headquartered in Raleigh, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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