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Itsm Engineer Jobs in Nevada (NOW HIRING)

Fusion HCR

Network Engineer II

Las Vegas, NV · On-site

Network Engineer II Location: Las Vegas, NV (Onsite) Type: Direct Hire Industry: Gaming ... ITSM practices * Thorough knowledge of LAN/WAN systems and complexities surrounding large-scale ...

Fusion HCR

Network Engineer III

Las Vegas, NV · On-site

The Engineer III - Network plays a key role in designing, deploying, and supporting enterprise ... Background in a regulated environment such as MICS, PCI, or SOX. * Experience with ITSM processes ...

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Itsm Engineer information

See Nevada salary details

$37.7K

$88.8K

$139K

How much do itsm engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for itsm engineer in Nevada is $88,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $99,300.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Nevada?

For Itsm Engineer jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Itsm Engineer jobs in Nevada look for?

The top searched job categories for Itsm Engineer jobs in Nevada are:

What cities in Nevada are hiring for Itsm Engineer jobs?

Cities in Nevada with the most Itsm Engineer job openings:

Itsm Engineer jobs near you

IT Systems Engineer

Las Vegas, NV • On-site

Advanced Management Group
See more jobs at Advanced Management Groupexternal

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago

Key responsibilities

  • Maintain and optimize enterprise IT infrastructure including servers, networks, storage systems, and cloud environments.

  • Perform regular system monitoring, troubleshooting, and support system upgrades, patches, and lifecycle maintenance.

  • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.

Job description

Reports to: Vice President of Operations(VPO)

Job Location: Las Vegas, NV (Hybrid)

Department: Operations/Technology Integration

Position Type: Full Time

About Us

Advanced Management Group (AMG Nevada LLC) is a full-service property management firm overseeing approximately 9,000 residential units across multifamily, single-family, weekly, and maintenance divisions. We combine strong operational discipline with a forward-thinking approach to technology, automation, and AI integration.

We are seeking an experienced IT Systems Engineer to join our technology team. This role involves supporting the design, implementation, and maintenance of our organization's IT infrastructure to ensure optimal performance, security, and reliability. The ideal candidate will have strong technical expertise in systems administration, network operations, and cloud technologies, combined with excellent problem-solving abilities and communication skills.

Job Description

Position Responsibilities:

The IT Systems Engineer will be responsible for:

  • Maintaining and optimizing enterprise IT infrastructure including servers, networks, storage systems, and cloud environments.
  • Implementing system configurations that align with business objectives.
  • Performing regular system monitoring and maintenance.
  • Ensuring high availability of critical services.
  • Troubleshooting complex technical issues.
  • Supporting system upgrades, patches, and lifecycle maintenance.
  • Maintaining comprehensive documentation of system configurations and procedures.
  • Collaborating with cross-functional teams to understand business requirements and translate them into technical solutions.
  • Contributing to infrastructure projects from conception through implementation.
  • Assisting in coordinating project timelines and ensuring deliverables align with operational needs.
  • Participating in disaster recovery processes.
  • Supporting security best practices and helping ensure compliance with internal policies and applicable standards.

Required Experience:

Candidates should possess:

  • A bachelor’s degree in computer science, Information Technology, or a related field (or equivalent professional experience).
  • 3–5 years of hands-on experience in systems engineering or administration.
  • Demonstrated expertise with Windows Server and Active Directory administration.
  • Preferred certifications such as MCSE or VCP.
  • Technical proficiency with:
    • Azure AD / M365 administration
    • Hyper-V virtualization
    • Networking protocols/services (TCP/IP, DNS, DHCP, VPN)
    • IT ticketing system configuration and management
    • PowerShell or CLI scripting/automation
    • Storage and backup technologies in cloud-integrated environments
  • Familiarity with monitoring tools, configuration management systems, or ITSM frameworks such as ITIL.

Key Competencies:

The successful candidate will demonstrate:

  • Strong analytical and problem-solving skills.
  • Ability to diagnose and resolve complex technical issues efficiently.
  • Ability to effectively communicate with non-technical audiences.
  • Strong documentation and organizational abilities.
  • Ability to manage multiple projects while maintaining attention to detail.
  • A proactive approach toward issue prevention and remediation.
  • Ability to work independently and collaboratively.

Job Type:

Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance