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Itsm Engineer Jobs in Nevada (NOW HIRING)

Fusion HCR

Network Engineer III

Jean, NV · On-site

The Engineer III - Network plays a key role in designing, deploying, and supporting enterprise ... Background in a regulated environment such as MICS, PCI, or SOX. * Experience with ITSM processes ...

Fusion HCR

Network Engineer II

Jean, NV

FusionHCR is seeking a skilled and motivated Network Engineer II with a strong focus on Aruba ... Background in a regulated environment such as MICS, PCI, or SOX. * Experience with ITSM processes ...

Wynn Resorts

Tech III - End User Services

Las Vegas, NV · On-site

$19.25 - $24.50/hr

Working knowledge in database programming and software installation * Ability to manage service requests and incidents within ITSM solutions * Must have strong customer service and communication ...

Wynn Resorts

Tech III - End User Services

Las Vegas, NV

$19.25 - $24.50/hr

Working knowledge in database programming and software installation * Ability to manage service requests and incidents within ITSM solutions * Must have strong customer service and communication ...

Wynn Las Vegas

Tech III - End User Services

Las Vegas, NV

$19.25 - $24.50/hr

Working knowledge in database programming and software installation * Ability to manage service requests and incidents within ITSM solutions * Must have strong customer service and communication ...

VIVA USA INC

IT Project Manager - Onsite

Las Vegas, NV · On-site

$94K - $112K/yr

... ITIL, ITSM processes, Lean, Agile, CCPM methodologies, Project Management, Project execution ... engineering, operations, vendor management, logistics and services to ensure successful project ...

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Itsm Engineer information

See Nevada salary details

$37.7K

$88.8K

$139K

How much do itsm engineer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for itsm engineer in Nevada is $88,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $99,300.00 per year, depending on experience, location, and employer.

What are ITSM Engineers?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What is the future scope of ITSM?

The future scope of ITSM (IT Service Management) for ITSM engineers includes increased adoption of automation, AI, and machine learning to improve service delivery and efficiency. Professionals with skills in ITIL frameworks, cloud platforms, and ITSM tools like ServiceNow are expected to be in high demand as organizations focus on digital transformation and IT service optimization.

What are the key skills and qualifications needed to thrive as an ITSM Engineer, and why are they important?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM Engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What engineers make $300,000 a year?

Senior ITSM engineers or enterprise-level IT service management professionals with extensive experience, certifications, and specialized skills can earn $300,000 or more annually, especially in high-demand industries or senior leadership roles. Achieving this salary often requires advanced knowledge of ITIL frameworks, cloud platforms, and management responsibilities.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What engineer makes $500,000 a year?

Highly experienced senior engineers in specialized fields such as software engineering, data engineering, or cybersecurity can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require advanced skills, certifications, and extensive industry experience, often in leadership or executive-level positions.

What is the role of ITSM engineer?

An ITSM engineer is responsible for designing, implementing, and managing IT Service Management processes to ensure efficient delivery of IT services. They often work with ITSM tools like ServiceNow or BMC and require knowledge of frameworks such as ITIL. Their role includes incident management, problem resolution, and continuous service improvement.
What are popular job titles related to Itsm Engineer jobs in Nevada? For Itsm Engineer jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Itsm Engineer jobs in Nevada look for? The top searched job categories for Itsm Engineer jobs in Nevada are:
What cities in Nevada are hiring for Itsm Engineer jobs? Cities in Nevada with the most Itsm Engineer job openings:
Itsm Engineer jobs near you
Network Engineer III

Network Engineer III

Fusion HCR

Jean, NV • On-site

Full-time

Posted 16 days ago

Job description

FusionHCR is seeking a skilled and motivated Network Engineer III to join our team and play a key role in supporting a complex enterprise environment. This position offers the opportunity to design, deploy, and enhance network solutions that directly impact the reliability, security, and performance of critical business systems. The ideal candidate will bring deep technical expertise, strong problem-solving skills, and a proactive approach to maintaining a high-performing network infrastructure.
The Engineer III – Network plays a key role in designing, deploying, and supporting enterprise network solutions that keep critical business operations running smoothly. This position is responsible for evaluating technology needs, recommending the right solutions, and ensuring the reliability, security, and performance of the systems that support enterprise applications.
This role is ideal for a network professional who enjoys solving complex problems, improving infrastructure, and taking ownership of network stability in a large, fast-paced environment.
What You’ll Do
  • Manage a queue of work requests while meeting service level and KPI expectations.
 
  • Design and deploy improvements to WAN, LAN, and wireless environments, including routers, switches, and related hardware.
 
  • Review technical requirements, define project milestones, estimate effort, and help drive successful completion.
  • Troubleshoot complex issues across WAN, LAN, internet connectivity, and end-user environments using internal ticketing systems.
  • Research emerging network products, services, protocols, and standards to stay current with industry best practices.
  • Help strengthen the security and integrity of the enterprise network through policies, procedures, and technology solutions.
  • Support network security audits, backup procedures, and recovery processes tied to disaster recovery and business continuity planning.
  • Create and maintain clear documentation for standards, configurations, procedures, and cabling layouts.
  • Ensure network solutions are reliable, compliant, and built for interoperability across the enterprise.

Additional Impact
  • Implement and test solutions, performance, and capacity improvements, and prepare reports for leadership.
  • Monitor system performance and help ensure network stability and availability.
  • Respond to emergency outages and support continuity efforts when issues arise.
  • Make recommendations to senior IT leadership on products, vendors, and long-term technology strategy.
  • Partner with systems, storage, database, telephony, and other technical teams to support seamless integration.
  • Follow Incident, Problem, and Change Management practices to support operational excellence.
  • Perform root cause analysis and develop corrective action plans for service disruptions.
  • Help build, document, and test disaster recovery and high-availability strategies.
  • Work closely with vendors, peers, and contractors to deliver secure and reliable upgrades and implementations.

What We’re Looking For
  • Authorized to work in the United States.
  • Bachelor’s degree in MIS or a related technical field, or equivalent experience.
  • Ability to obtain and maintain Nevada Gaming Control Board registration and any other required certifications or licenses.
  • 7+ years of experience supporting enterprise networks and/or large data center environments.
  • 7+ years of hands-on design and implementation experience with Layer 2/Layer 3 routing and switching, preferably on Cisco IOS or data center platforms.
  • Experience with one or more of the following: Cisco, HP, Aruba, Brocade, CheckPoint, Palo Alto, Blue Coat, Infoblox, SolarWinds, or F5.
  • Background in a regulated environment such as MICS, PCI, or SOX.
  • Experience with ITSM processes and practices.
  • Strong ability to prioritize work, meet deadlines, and manage projects effectively.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to interpret technical drawings and implement network configurations accordingly.
  • Flexible, adaptable, and able to perform well under pressure.
  • Strong customer service mindset.
  • Reliable, organized, self-directed, and detail-oriented.
  • Solid knowledge of LAN/WAN systems and the complexity of large-scale deployments.
  • Understanding of dynamic routing protocols, with at least 2 years of relevant design and implementation experience.
  • Strong fundamentals in OSI, TCP/IP, IPv4, and working knowledge of IPv6.
  • Proven knowledge of network configuration, security principles, and maintenance best practices.
  • Strong monitoring, alerting, fault isolation, testing, mapping, and diagramming skills.
  • Current certifications and continued professional development are a plus.
  • Ability to communicate effectively with guests and team members from diverse backgrounds.
  • Availability to work varied shifts, including nights, weekends, and holidays.