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Itsm Technical Consultant Jobs (NOW HIRING)

Neshent Technologies

ND

We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement ... Partner with ITSM, business, and technical stakeholders to translate reporting requirements into ...

AHEAD

ServiceNow Principal Technical Consultant - AI

$180K - $200K/yr

As a ServiceNow Principal Technical Consultant with a focus on AI and agentic capabilities, you ... Lead complex programs of multiple resources delivering AI-enabled ITSM, ITOM, CMDB/CSDM, HRSD, CSM ...

AHEAD

ServiceNow Senior Technical Consultant - AI

$160K - $190K/yr

As a Senior Technical Consultant focused on AI capabilities, you will own the end-to-end build of ... ITSM, ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate ambiguous business outcomes ...

NTT DATA, Inc.

ServiceNow Technical Lead

Plano, TX · On-site

ServiceNow Technical Consultant Location: Remote / On-site (as required) Job Type: Full-Time About ... Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM ...

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As of Sep 12, 2026, the average hourly pay for itsm technical consultant in the United States is $60.47, according to ZipRecruiter salary data. Most workers in this role earn between $46.63 and $72.12 per hour, depending on experience, location, and employer.

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Infographic showing various Itsm Technical Consultant job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $125,777 per year, or $60.5 per hour.

Senior Advanced SAP SuccessFactors Technical Consultant

Elkton, MD • On-site, Remote

TechForcePros
See more jobs at TechForceProsexternal

Full-time

Re-posted 24 days ago

Job description

Company Overview
TechForcePros specializes in staffing, consulting, and project management for enterprise systems in HRIS, ATS, LMS, VMS, CRM, ERP, ITSM, and procurement. Our recruiting prowess is demonstrated in IT, HR, Finance/Accounting, Healthcare, and Engineering. We are committed to driving business success through innovative solutions and exceptional client service.
Job Overview
We are seeking a highly skilled Senior Advanced SAP SuccessFactors Technical Consultant with at least 8 years of experience. This role requires a comprehensive understanding of SAP SuccessFactors, including its technical architecture, modules, security features, and integration capabilities. The ideal candidate will possess a deep knowledge of HRIS systems and demonstrate a proven track record in managing and optimizing SAP SuccessFactors implementations across various business environments.
As a Senior Advanced SAP SuccessFactors Technical Consultant, you will be responsible for leading the design, implementation, optimization, and support of SAP SuccessFactors solutions for our clients. You will serve as a key technical expert, providing advanced consulting services to ensure that the SAP SuccessFactors platform is optimized to meet business needs, enhance user experience, and comply with relevant regulations. Your role will involve extensive collaboration with internal teams and external stakeholders, guiding them through complex technical challenges and delivering innovative, scalable solutions.
Key Responsibilities
1. SAP SuccessFactors Expertise and Technology Proficiency
  • Deep Technical Knowledge: Utilize an extensive understanding of SAP SuccessFactors' modules, including Employee Central, Performance and Goals, Compensation, Learning, Recruitment, Onboarding, and Succession Planning, to drive system enhancements and optimizations. Apply technical expertise to configure, troubleshoot, and optimize SAP SuccessFactors modules, ensuring seamless integration with other enterprise systems.
  • System Behavior Analysis: Analyze system behavior and functionality to identify opportunities for optimization and performance improvements. Leverage advanced knowledge of SAP SuccessFactors to troubleshoot and resolve complex issues, ensuring optimal system performance and user satisfaction.
2. Solution Design and Strategic Implementation
  • Client Engagement and Requirement Gathering: Lead comprehensive client assessments to gather and document business requirements. Conduct gap analyses and develop actionable project plans to address specific business needs. Engage with clients to understand their strategic goals and design solutions that align with their organizational objectives.
  • Solution Design and Development: Design and implement robust, scalable SAP SuccessFactors solutions that meet business requirements, optimize performance, and enhance user experience. Collaborate with cross-functional teams to develop technical specifications, configure system modules, and ensure successful project delivery.
  • Project Management: Oversee all aspects of SAP SuccessFactors implementation projects, including planning, execution, monitoring, and closure. Manage project workstreams, deliverables, timelines, and budgets, ensuring successful project completion and client satisfaction. Build and maintain strong relationships with clients and stakeholders, acting as a trusted advisor and technical SME throughout the implementation process.
3. System Optimization and Continuous Improvement
  • Continuous System Optimization: Monitor and assess SAP SuccessFactors system performance, identifying areas for improvement and optimization. Implement best practices in infrastructure, workflows, and automation to enhance efficiency and effectiveness. Lead initiatives to streamline processes, reduce manual interventions, and improve overall system functionality.
  • Innovation and Enhancement: Drive innovation by leveraging SAP SuccessFactors' capabilities to develop new functionalities and enhancements that support business objectives. Stay abreast of emerging trends and technologies in HRIS, recommending and implementing solutions that align with organizational goals and priorities.
4. Configuration and Integration Management
  • Hands-On Configuration: Act as the primary hands-on operator within the technical team, configuring and optimizing SAP SuccessFactors modules to meet business needs. Quickly analyze and resolve system errors, exceptions, and performance issues, minimizing downtime and enhancing user experience.
  • Integration Expertise: Lead integration efforts between SAP SuccessFactors and other enterprise systems, including ERP, CRM, and financial systems. Assess technical requirements, perform hands-on configuration, and conduct detailed field analysis to ensure seamless data flow and system interoperability. Collaborate with internal and external teams to provide advanced integration support and drive successful outcomes.
5. Advanced Workforce Management
  • Time and Attendance Configuration: Configure and maintain advanced timekeeping systems, scheduling tools, and time clocks within SAP SuccessFactors. Manage leave management, vacation and sick accruals, and ensure compliance with state and federal regulations. Develop and configure HR transactional events, system XML forms, and mobile applications to enhance workforce management capabilities.
  • Compliance and Automation: Ensure compliance with all relevant labor laws and regulations, implementing automation and workflows to streamline processes and reduce manual intervention. Monitor system performance and make adjustments as needed to maintain compliance and optimize efficiency.
6. Analytics, Reporting, and Data Management
  • Data Integrity and Governance: Establish and maintain a comprehensive reports library within SAP SuccessFactors, promoting data integrity and conducting frequent audits to ensure accuracy. Develop data governance policies and procedures to ensure data quality and consistency across systems.
  • Advanced Reporting and Analytics: Develop and deliver advanced reports, dashboards, and analytics using SAP SuccessFactors' reporting tools. Provide key stakeholders with timely and accurate information to support decision-making and strategic planning. Utilize advanced data analysis skills to identify trends, generate insights, and make data-driven recommendations.
7. Compensation, Learning, and Performance Management
  • Compensation Planning and Management: Configure and manage all aspects of compensation within SAP SuccessFactors, including base pay, bonuses, merit increases, and other compensation elements. Provide guidance and support for the design and implementation of compensation strategies that align with business objectives and promote fairness and equity.
  • Learning and Development: Configure and maintain SAP SuccessFactors Learning, ensuring alignment with organizational learning and development goals. Support the implementation of learning initiatives, including course creation, content management, and user engagement. Configure learning plans, calendars, and content to enhance employee development and performance.
  • Performance Management: Configure and manage performance management processes within SAP SuccessFactors, including goal setting, performance reviews, and development planning. Ensure alignment with organizational objectives and promote a culture of continuous feedback and improvement.
8. General Ledger and Financial Systems Integration
  • Financial Systems Expertise: Work closely with finance teams to configure and maintain the general ledger within SAP SuccessFactors, ensuring accurate account mapping and integration with ERP and financial systems. Conduct regular audits and reviews of cost centers, direct/indirect labor, and other financial data to ensure compliance with financial policies and regulations.
  • Ad Hoc Reporting and Analysis: Develop and maintain ad hoc reports to support financial analysis and decision-making. Provide ongoing support to finance teams, ensuring data accuracy and consistency across systems. Utilize SAP SuccessFactors' financial reporting tools to create custom reports and perform complex data analysis.
Qualifications
  • Education: Bachelor's degree in Information Technology, Computer Science, Human Resources, Business Administration, or a related field. Advanced SAP SuccessFactors certifications in relevant modules are highly preferred.
  • Experience: Minimum of 8 years of experience as an SAP SuccessFactors Technical Consultant or similar role, with a strong focus on HRIS, system configuration, integration, and project management. Proven experience in designing and implementing SAP SuccessFactors solutions, with a deep understanding of its architecture, functionality, and best practices.
  • Technical Skills: Proficiency in SAP SuccessFactors modules such as Employee Central, Performance and Goals, Compensation, Learning, Recruitment, Onboarding, and Succession Planning. Strong technical skills in system configuration, integration, and reporting, with a deep understanding of SAP SuccessFactors' security features, business processes, and reporting tools.
  • Project Management: Demonstrated experience managing complex SAP SuccessFactors implementation projects, with a strong focus on stakeholder management, communication, and collaboration. Ability to lead cross-functional teams and manage multiple projects simultaneously, ensuring successful delivery on time and within budget.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends, and develop actionable insights. Experience with data management, reporting, and analytics, with a focus on promoting data integrity and ensuring accuracy.
  • Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization. Ability to present complex information in a clear and concise manner, and provide guidance and advocacy throughout the implementation process.
  • Adaptability: Ability to adapt to changing business needs and priorities, with a strong commitment to continuous learning and professional development. Willingness to stay up-to-date with the latest SAP SuccessFactors features, updates, and best practices.
Why Join Us?
At TechForcePros, we are committed to fostering a culture of innovation, collaboration, and continuous improvement. You will have the opportunity to work on exciting projects, drive impactful change, and make a meaningful contribution to our organization's success. We offer competitive compensation and opportunities for career growth and development.

Apply