ITSM Lead
Irving, TX · On-site
$160K/yr
IT Service Management Lead (ITSM Lead) Location: Irving, Tx (Onsite) Duration: Fulltime Experience ... This function serves as part of an ITSM team that works in close partnership with IT Service ...
ITSM Lead
Irving, TX · On-site
$160K/yr
IT Service Management Lead (ITSM Lead) Location: Irving, Tx (Onsite) Duration: Fulltime Experience ... This function serves as part of an ITSM team that works in close partnership with IT Service ...
ITSM / Service Desk Lead
Oak Brook, IL · On-site
$93K - $125K/yr
ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the ...
ITSM / Service Desk Lead
Oak Brook, IL · On-site
$93K - $125K/yr
ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the ...
ITSM / Service Desk Lead
Oak Brook, IL · On-site
The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or ...
ITSM / Service Desk Lead
Oak Brook, IL · On-site
The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
$90K - $110K/yr
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
$90K - $110K/yr
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead Are you an experienced Service Desk Team Lead looking for your next ... of Halo ITSM, reporting and knowledge management Work closely with vendors and internal ...
Service Desk Team Lead Are you an experienced Service Desk Team Lead looking for your next ... of Halo ITSM, reporting and knowledge management Work closely with vendors and internal ...
Syntricate Technologies is looking for an IT Service Management Lead to oversee ITSM processes and ... and team members to deploy ITSM in an iterative manner over time • Experience working in a ...
Syntricate Technologies is looking for an IT Service Management Lead to oversee ITSM processes and ... and team members to deploy ITSM in an iterative manner over time • Experience working in a ...
Service Desk Team Lead Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a ... Ensure compliance with ITIL-based processes and organizational ITSM policies and standards.
Service Desk Team Lead Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a ... Ensure compliance with ITIL-based processes and organizational ITSM policies and standards.
Lead and develop skills of ITSM team, measured by feedback from support team and leadership * Build and maintain a healthy CMDB with high level of accuracy * Mitigate waste cost to the organization ...
Lead and develop skills of ITSM team, measured by feedback from support team and leadership * Build and maintain a healthy CMDB with high level of accuracy * Mitigate waste cost to the organization ...
ITSM Lead
Suitland, MD · On-site
$17.25 - $22.75/hr
The ITSM Lead will coordinate with IT divisions, program stakeholders, enterprise service owners, technical teams, cybersecurity personnel, architects, project managers, contractors, and other ...
ITSM Lead
Suitland, MD · On-site
$17.25 - $22.75/hr
The ITSM Lead will coordinate with IT divisions, program stakeholders, enterprise service owners, technical teams, cybersecurity personnel, architects, project managers, contractors, and other ...
ITSM Lead
Suitland, MD · On-site
$17.25 - $22.50/hr
The ITSM Lead will coordinate with IT divisions, program stakeholders, enterprise service owners, technical teams, cybersecurity personnel, architects, project managers, contractors, and other ...
ITSM Lead
Suitland, MD · On-site
$17.25 - $22.50/hr
The ITSM Lead will coordinate with IT divisions, program stakeholders, enterprise service owners, technical teams, cybersecurity personnel, architects, project managers, contractors, and other ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
ITSM SLA Tracking & Reporting Lead
Des Moines, IA · On-site
$83K - $92K/yr
ITSM SLA Tracking & Reporting Lead Job Location: Remote, USA. Please note, this role is not able to offer visa transfer or sponsorship now or in the future About the Role a { text-decoration: none ...
ITSM SLA Tracking & Reporting Lead
Des Moines, IA · On-site
$83K - $92K/yr
ITSM SLA Tracking & Reporting Lead Job Location: Remote, USA. Please note, this role is not able to offer visa transfer or sponsorship now or in the future About the Role a { text-decoration: none ...
Itsm Team Lead information
See salary details
$14.49 is the 25th percentile. Wages below this are outliers.
$10.58 - $16.24
36% of jobs
The median wage is $18.08 / hr.
$16.24 - $21.90
43% of jobs
$21.90 - $27.56
10% of jobs
$27.56 - $33.22
4% of jobs
$33.22 - $38.88
1% of jobs
$38.88 - $44.54
1% of jobs
$44.54 - $50.20
0% of jobs
$50.20 - $55.86
0% of jobs
$55.86 - $61.52
4% of jobs
$61.52 - $67.18
0% of jobs
$67.18 - $72.84
1% of jobs
$10
$25
$72
How much do itsm team lead jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for itsm team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.
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ITSM Lead
Irving, TX • On-site
Syntricate Technologies
• IT Services • 51 - 200 employees51 - 200 employees
$160K/yr
Other
Re-posted 21 days ago
Job description
IT Service Management Lead (ITSM Lead)
Location: Irving, Tx (Onsite) Duration: Fulltime Experience: 9+ Years
Job Description:
• Bachelor’s degree in Computer Science • 3+ years in an ITSM leadership role in a regional or global organization • ITIL v4 practical experience and certification • Practical experience of service management value points vs. academic structure • Demonstrated success in partnering with IT management and team members to deploy ITSM in an iterative manner over time • Experience working in a variety of enterprise ITSM tools and utilizing strong analytical skills • Strong leadership skills and people management experience • Ability to manage multiple concurrent projects and summarize status to senior executive level • Creative and strategic thinking and the agility necessary to master both the daily hands-on analysis and the big picture strategy • Self-starter who sets aggressive goals and is driven to succeed both personally and professionally; focused on productivity; deeply committed to quality and integrity • Adapt and work effectively with a variety of situations and groups • Manages work well, establishes timelines and clear priorities • Proactive and takes initiative and ownership • Excellent written and oral communication • Exceptional interpersonal skills
This position has overall responsibility for ITSM processes, strategy, compliance, and day to day execution. This function serves as part of an ITSM team that works in close partnership with IT Service Delivery staff to drive operational excellence, and continual process improvement.
What You'll Get To Do:
- Develop and execute the IT Service Management roadmap with a goal of striking the optimal balance between business value and flexibility
- Partner with global IT leaders and partners to establish common operating and service management methods
- Create and utilize analytics and insights through ITSM data to drive continuous improvement across all functions and regions
- Oversee and manage critical incident response and day to day ITSM processes
- Oversee and manage ITSM partner services and value realization
- Review ITSM related contracts, services, and SLAs
- Educate and act as an advocate for ITSM practices
- Participate in audits and compliance
- Develop and communicate infrastructure strategy, budget, metrics, business cases, ROI analysis, and other related supporting materials
About Syntricate Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US