Technical Team Lead
Chicago, IL · On-site
We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... Technical Team Lead Duration: Full Time Location: Chicago, IL Inperson interview is required The ...
Technical Team Lead
Chicago, IL · On-site
We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... Technical Team Lead Duration: Full Time Location: Chicago, IL Inperson interview is required The ...
Service Desk Team Lead
Tempe, AZ · On-site
Team Lead, IT Service Desk Location: Tempe, AZ (Onsite) Position Type: Direct Hire Lead an ... Experience working with ITIL-based support processes. * High School Diploma or GED. Preferred
Service Desk Team Lead
Tempe, AZ · On-site
Team Lead, IT Service Desk Location: Tempe, AZ (Onsite) Position Type: Direct Hire Lead an ... Experience working with ITIL-based support processes. * High School Diploma or GED. Preferred
Service Desk Team Lead
Tempe, AZ · On-site
Team Lead, IT Service Desk Location: Tempe, AZ (Onsite) Position Type: Direct Hire Lead an ... A and/or ITIL Foundation certification.
Service Desk Team Lead
Tempe, AZ · On-site
Team Lead, IT Service Desk Location: Tempe, AZ (Onsite) Position Type: Direct Hire Lead an ... A and/or ITIL Foundation certification.
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
$90K - $110K/yr
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
$90K - $110K/yr
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Washington, DC · On-site
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Team Lead
Milford, OH · On-site
$60K - $85K/yr
ITIL / CSA certification preferred Roles & Responsibilities The Supervisor - Customer Success Guides is responsible for leading a team of CSGs, ensuring effective delivery of customer onboarding ...
New
Team Lead
Milford, OH · On-site
$60K - $85K/yr
ITIL / CSA certification preferred Roles & Responsibilities The Supervisor - Customer Success Guides is responsible for leading a team of CSGs, ensuring effective delivery of customer onboarding ...
New
Service Desk Team Lead Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a ... Ensure compliance with ITIL-based processes and organizational ITSM policies and standards.
Service Desk Team Lead Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a ... Ensure compliance with ITIL-based processes and organizational ITSM policies and standards.
Enterprise Application Maintenance Team Lead
Austin, TX · On-site
$7.0K - $10K/mo
The Team Lead establishes operational standards, promotes ITIL and DevOps best practices, monitors service levels, and drives continuous improvement initiatives that improve application reliability ...
Enterprise Application Maintenance Team Lead
Austin, TX · On-site
$7.0K - $10K/mo
The Team Lead establishes operational standards, promotes ITIL and DevOps best practices, monitors service levels, and drives continuous improvement initiatives that improve application reliability ...
Service Desk Team Lead
Tempe, AZ · On-site
Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Knowledge of ITIL processes (Incident, Problem, and Change Management). * Hands-on experience with ...
Quick apply
Service Desk Team Lead
Tempe, AZ · On-site
Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Knowledge of ITIL processes (Incident, Problem, and Change Management). * Hands-on experience with ...
Help Desk Team Lead
Durham, NC · On-site
Summary Operating Title Help Desk Team Lead Long Classification Title Information Technologist III ... ITIL certification and experience operationalizing the ITIL framework. * Experience working with ...
Help Desk Team Lead
Durham, NC · On-site
Summary Operating Title Help Desk Team Lead Long Classification Title Information Technologist III ... ITIL certification and experience operationalizing the ITIL framework. * Experience working with ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Ensure compliance with ITIL-based processes and organizational ITSM policies and standards ... Demonstrated ability to lead, motivate, and develop a team of technical professionals in a fast ...
Service Desk Team Lead
Tempe, AZ · On-site
Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Knowledge of ITIL processes (Incident, Problem, and Change Management). * Hands-on experience with ...
Service Desk Team Lead
Tempe, AZ · On-site
Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Knowledge of ITIL processes (Incident, Problem, and Change Management). * Hands-on experience with ...
Service Desk Team Lead
Tempe, AZ · On-site
Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Knowledge of ITIL processes (Incident, Problem, and Change Management). * Hands-on experience with ...
Service Desk Team Lead
Tempe, AZ · On-site
Service Desk Team Lead The Service Desk Team Lead is responsible for overseeing the daily ... Knowledge of ITIL processes (Incident, Problem, and Change Management). * Hands-on experience with ...
Itil Team Lead information
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Technical Team Lead
Chicago, IL • On-site
Comtech, LLC
Full-time
Re-posted 20 days ago
Key responsibilities
Guide and mentor software engineers, conduct performance reviews, and ensure adherence to code quality practices.
Provide architectural guidance and oversee the implementation of cloud-based solutions, including transitioning enterprise services to the cloud.
Support the ongoing enhancement and maintenance of the ServiceNow platform, including understanding its technical limitations and integrating it with other systems.
Job description
Company Description
Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are reinforced through our organization's externally accredited certifications, which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-1:2011 IT Service Management Systems (SMS, corporate ITIL certification), ISO 27001:2005 Information Security Management System (ISMS), and CMMI-DEV Level 3"
Job Description
Job Title: Technical Team Lead
Duration: Full Time
Location: Chicago, IL
Inperson interview is required
JOB DESCRIPTION:
The Technical Team Lead (ServiceNow) should have knowledge of ITIL and ITSM best practices and ServiceNow development principles, and will be responsible for ongoing enhancement and maintenance of the ServiceNow platform.
As a Technical Lead, you will help guide a group of highly talented software engineers build cloud-based products using Lean/Agile processes.
Responsibilities include:
- Developing and mentoring software engineers
- Conducting performance reviews for software engineers
- Ensuring good code quality practices are followed such as pair programming and code-reviews
- Creating and maintaining coding standards
- Providing architectural guidance and oversight to scrum teams during value production and coordinating the linkage between architectural vision and implementation of that vision.
- Providing technical leadership and experience of transitioning enterprise-wide services from legacy solutions to cloud-based solution
- Understanding of the technical limitations of ServiceNow
Required Skills & Experience:
- BS/MS degree in Computer Science, Engineering or related subject, plus 10+ years of software engineering experience
- Expert knowledge of various engineering technologies such as .Net/C#, Java, Javascript, Angular, SQL
- Emphasis on Javascript and Angular
- Understanding and experience using WSDL, SOAP, JSON, and RESTful services and other W3C Webs Service frameworks
- Expert knowledge of building enterprise-level web applications using micro services principles, BackEnds for FrontEnds architecture and Event Driven Architecture
- Expert level understanding of the ServiceNow SDLC Module, SCRUM Module, and Release Mangaement
- Knowledge and experience of ServiceNow Team Development, Update Sets, and Design Studio
Desired Skills & Experience:
- ITIL v3 certification
- ServiceNow SysAdmin Certificate
- Service Now Coding Certificate
- ServiceNow Implementation Certification
- Experience with cloud-based enterprise service management, particularly ServiceNow
- Leading technical implementation efforts in large, enterprise-wide setting
- Successful experience in the implementation of ServiceNow
- Translating business requirements into technical cloud solutions
- Providing technical leadership for modernization projects, including strategic planning and implementation, making use of Cloud services
- End-user and stakeholder engagement, communication, and training
- Knowledge and experience of Perspectium, Numerify, and other leading ServiceNow integration and extension suites
- Knowledge and experience of Automated Testing, especially using ServiceNow Automated Testing Framework
- Knowledge and experience of the ServiceNow Studio
- Knowledge and experience of the ServiceNow Store and Share programs
Wasim Ahmed
703-722-8126
Additional Information
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