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Itsm Change Manager Jobs in Oregon (NOW HIRING)

OR

$129K - $166K/yr

Collaborate globally on change management , documentation, and operational best practices. Minimum ... ITIL Foundation/advanced certifications in support of ITSM standard methodology. * Background in ...

Sr. Infrastructure Engineer

Portland, OR · On-site

$115K - $156K/yr

The current expectation is for employees to work onsite four days per week, subject to change based ... Familiar with IT Service Management (ITSM / ITIL), operations maturity, and enabling service teams

Posted today

$114K - $156K/yr

This role focuses on managing privileged credentials, enforcing least privileged principles, and ... This does not constitute an employment agreement and is subject to change as the needs of Cotiviti ...

Manage platform access, RBAC, and governance in alignment with enterprise standards Automation ... Familiarity with ITSM platforms (e.g., ServiceNow) and automation integrations Analytical ...

Manage platform access, RBAC, and governance in alignment with enterprise standards Automation ... Familiarity with ITSM platforms (e.g., ServiceNow) and automation integrations Analytical ...

This role requires strong analytical skills, independent project management, and expertise in ... Documents in the ITSM system to define standards. * Thoroughly and diligently follows change ...

Showing results 21-28

Itsm Change Manager information

What is the difference between Itsm Change Manager vs Itsm Incident Manager?

AspectItsm Change ManagerItsm Incident Manager
Primary FocusManaging and coordinating change processes to minimize riskRestoring normal service operation quickly after incidents
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentChange advisory boards, project teams, IT departmentsHelp desks, support teams, IT operations
Key ResponsibilitiesPlanning, assessing, and implementing changesHandling incidents, troubleshooting, and resolution

The Itsm Change Manager focuses on managing changes to IT services to reduce risk, while the Itsm Incident Manager concentrates on quickly resolving incidents to restore service. Both roles require ITIL certifications and work within IT support environments, but their core responsibilities differ significantly.

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Senior DevOps Engineer - Storage Platforms

Five9

OR

$129K - $166K/yr

Full-time

Re-posted 2 days ago


Job description

We are seeking a highly experienced Senior DevOps Engineer - Storage Platforms to build, automate and operate large-scale Software Defined Storage (SDS) and Kubernetes platforms in a private cloud environment. This role focuses on Storage Engineering with Infrastructure-as-Code and GitOps practices while ensuring scalability, resilience, and performance.

This is a deeply technical role requiring expert-level understanding of Software Defined Storage, Kubernetes and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. 

Key Responsibilities

  • Deploy, automate, and operate large-scale Software Defined Storage architectures across private and public cloud regions within ITIL methodology.
  • Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn).
  • Integrate self-service storage workflows for Kubernetes CSI and OpenStack consumers (VM and Baremetal).
  • Implement and manage backup solutions (preferably Rubik).
  • Build and maintain Infrastructure-as-Code for storage platforms using Ansible, Terraform, Helm and Git, with Python/Bash automation.
  • Implement CI/CD pipelines for infrastructure updates, patching, upgrades, testing, and rollback.
  • Implement and improve monitoring, alerting, and observability for storage systems (capacity, latency, IOPS, recovery health) using GitOps and tools such as Prometheus, Loki, and Grafana.
  • Perform deep troubleshooting across storage, Kubernetes, hypervisors, networking, and Linux systems.
  • Develop and maintain technical documentation, architecture diagrams, operational procedures, and runbooks
  • Participate in on-call rotations, incident response, and root cause analysis.
  • Collaborate globally on change management, documentation, and operational best practices.

Minimum Qualifications

  • 6+ years of experience managing enterprise storage and Kubernetes platforms on Linux.
  • Strong hands-on experience with SDS solutions (Ceph, Longhorn) and storage migrations from legacy systems.
  • Expertise with block, file, and object storage, including Fibre Channel (Cisco MDS) and IP-based protocols (NVMe-oF or iSCSI farbics).
  • Expert knowledge of Kubernetes and Linux systems (Ubuntu, RHEL/CentOS).
  • Proficiency with Infrastructure-as-Code (IaC) (Ansible, Terraform) for provisioning storage and backup schedules
  • Expertise in backup technologies (preferably Rubik)
  • Strong scripting skills in Python and Bash (Golang (GO) a plus).
  • Experience operating 24x7 mission-critical production environments.
  • Hands-on experience with KVM hypervisors (Suse Harvester, OpenStack).
  • Strong written and verbal communication skills.
  • Proficiency with Git, CI/CD pipelines, and automated testing frameworks
  • Ability to write technical documentation and contribute to community wikis or knowledge bases.
  • Bachelor's degree in computer science or equivalent professional experience.

Preferred Qualifications 

  • OpenStack Cinder multi-backend administration.
  • Backup platforms (Rubrik).
  • Understanding of CIS/NIST security and infrastructure lifecycle management.
  • ITIL Foundation/advanced certifications in support of ITSM standard methodology.
  • Background in telco, edge cloud, or large enterprise environments.
  • CNCF Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS) or Red Hat specialist in Ceph Storage Administrator (EX125) certifications.
  • Master's degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered.

What You'll Get 

  • A collaborative team that's deeply invested in infrastructure excellence.
  • Complex technical challenges that require creative, scalable solutions.
  • The opportunity to shape a next-generation private cloud platform-built reliability.
  • Access to the latest tools, frameworks, and upstream project developments.  

Skills and Attributes: 

  • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions.
  • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders.
  • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices.