ITSM Reporting Ananlyst Location : Alpharetta, GA Job Type : Permanent Full Time Description: Maintains, reviews and analyzes data files, tables and reports for inconsistencies, troubles shoots data ...
ITSM Reporting Ananlyst Location : Alpharetta, GA Job Type : Permanent Full Time Description: Maintains, reviews and analyzes data files, tables and reports for inconsistencies, troubles shoots data ...
ITSM Lead
Atlanta, GA · On-site
Job Title: ITSM Lead Location: Atlanta, GA(Onsite) Job Type: Full Time Must Have Technical ... Strong analytical and data analysis skills. Bachelor's degree in computer science, information ...
Quick apply
ITSM Lead
Atlanta, GA · On-site
Job Title: ITSM Lead Location: Atlanta, GA(Onsite) Job Type: Full Time Must Have Technical ... Strong analytical and data analysis skills. Bachelor's degree in computer science, information ...
ITSM Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance ... analytical skills with ability to identify process inefficiencies and develop actionable ...
ITSM Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance ... analytical skills with ability to identify process inefficiencies and develop actionable ...
ITSM Consultant
Boston, MA · On-site
Experience with ManageEngine and/or ServiceChannel ITSM tools Strong understanding of ITIL processes (Incident, Problem, Change Management) Good troubleshooting and analytical skills Excellent ...
Quick apply
ITSM Consultant
Boston, MA · On-site
Experience with ManageEngine and/or ServiceChannel ITSM tools Strong understanding of ITIL processes (Incident, Problem, Change Management) Good troubleshooting and analytical skills Excellent ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to support and drive campus-wide adoption of frameworks, policies and procedures. For this role, the scope ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to support and drive campus-wide adoption of frameworks, policies and procedures. For this role, the scope ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to support and drive campus-wide adoption of frameworks, policies and procedures. For this role, the scope ...
The ITSM Analyst will also develop and maintain metrics and detailed reports and dashboards to support and drive campus-wide adoption of frameworks, policies and procedures. For this role, the scope ...
ITSM Lead
Atlanta, GA · On-site
Experience with ITSM tools and platforms (e.g., ServiceNow). * Excellent communication ... Strong analytical and data analysis skills. * Bachelor's degree in computer science, information ...
ITSM Lead
Atlanta, GA · On-site
Experience with ITSM tools and platforms (e.g., ServiceNow). * Excellent communication ... Strong analytical and data analysis skills. * Bachelor's degree in computer science, information ...
ITSM Consultant
Boston, MA · On-site
Experience with ManageEngine and/or ServiceChannel ITSM tools Strong understanding of ITIL processes (Incident, Problem, Change Management) Good troubleshooting and analytical skills Excellent ...
Quick apply
ITSM Consultant
Boston, MA · On-site
Experience with ManageEngine and/or ServiceChannel ITSM tools Strong understanding of ITIL processes (Incident, Problem, Change Management) Good troubleshooting and analytical skills Excellent ...
ITSM Engineer
Washington, DC · On-site
$94K - $130K/yr
Conduct root‑cause analysis, trend evaluation, and documentation of corrective actions Change ... Participate in ITSM governance reviews, providing KPI, SLA, and trend analysis reporting aligned ...
ITSM Engineer
Washington, DC · On-site
$94K - $130K/yr
Conduct root‑cause analysis, trend evaluation, and documentation of corrective actions Change ... Participate in ITSM governance reviews, providing KPI, SLA, and trend analysis reporting aligned ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
ND · On-site
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
ND · On-site
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
We are seeking an experienced ServiceNow ITSM Reporting & Analytics Consultant to design, implement, and manage enterprise reporting, dashboards, scorecards, KPI governance, and analytics ...
ServiceNow ITSM Developer
Suitland, MD · On-site
$130K - $150K/yr
ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM ... Experience with CMDB, Service Catalog, Flow Designer, IntegrationHub, and Performance Analytics.
ServiceNow ITSM Developer
Suitland, MD · On-site
$130K - $150K/yr
ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM ... Experience with CMDB, Service Catalog, Flow Designer, IntegrationHub, and Performance Analytics.
ServiceNow Administrator / ITSM Consultant (CSA + CIS-ITSM) Job Summary We are seeking a skilled ... Strong analytical, troubleshooting, and communication skills. * Experience working in Agile or ITIL ...
ServiceNow Administrator / ITSM Consultant (CSA + CIS-ITSM) Job Summary We are seeking a skilled ... Strong analytical, troubleshooting, and communication skills. * Experience working in Agile or ITIL ...
ITSM Business Systems Analyst
Westlake, TX · On-site
$50 - $60/hr
On-site Every Other Week onsite / 5 days in Westlake, TX or Merrimack, NH Our client seeks an ITSM Product Analyst who supports the design, delivery, and continuous improvement of ITSM product ...
Quick apply
ITSM Business Systems Analyst
Westlake, TX · On-site
$50 - $60/hr
On-site Every Other Week onsite / 5 days in Westlake, TX or Merrimack, NH Our client seeks an ITSM Product Analyst who supports the design, delivery, and continuous improvement of ITSM product ...
ServiceNow ITSM Developer
Suitland, MD · On-site
$130K - $150K/yr
ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM ... Experience with CMDB, Service Catalog, Flow Designer, IntegrationHub, and Performance Analytics.
ServiceNow ITSM Developer
Suitland, MD · On-site
$130K - $150K/yr
ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM ... Experience with CMDB, Service Catalog, Flow Designer, IntegrationHub, and Performance Analytics.
... analysis, and accurate documentation. • Maintain accuracy and continues improvement of the CSDM ... ITSM processes.
... analysis, and accurate documentation. • Maintain accuracy and continues improvement of the CSDM ... ITSM processes.
ITSM Process Analyst - Hybrid
Minneapolis, MN · On-site
$32.90 - $40/hr
The ITSM Process Analyst will refine and scale these functions into a mature, measurable, and ... S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ...
Quick apply
ITSM Process Analyst - Hybrid
Minneapolis, MN · On-site
$32.90 - $40/hr
The ITSM Process Analyst will refine and scale these functions into a mature, measurable, and ... S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ...
Itsm Analysts information
See salary details
$5.29 - $9.24
0% of jobs
$9.24 - $13.20
0% of jobs
$13.20 - $17.15
0% of jobs
$20.77 is the 25th percentile. Wages below this are outliers.
$17.15 - $21.11
27% of jobs
$21.11 - $25.07
7% of jobs
$25.07 - $29.02
13% of jobs
The median wage is $29.49 / hr.
$29.02 - $32.98
22% of jobs
$34.86 is the 75th percentile. Wages above this are outliers.
$32.98 - $36.93
12% of jobs
$36.93 - $40.89
11% of jobs
$40.89 - $44.84
3% of jobs
$44.84 - $48.80
5% of jobs
$5
$30
$48
How much do itsm analysts jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for itsm analysts in the United States is $30.38, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $36.06 per hour, depending on experience, location, and employer.
What are popular job titles related to Itsm Analysts jobs?
For Itsm Analysts jobs, the most frequently searched job titles are:
ITSM Reporting Analyst
Alpharetta, GA
E*Pro, Inc.
Full-time
Re-posted 5 hours ago
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job Description
Job Title : ITSM Reporting Ananlyst
Location : Alpharetta, GA
Job Type : Permanent Full Time
Description:
Maintains, reviews and analyzes data files, tables and reports for inconsistencies, troubles shoots data integrity issues and develops cleanup strategy if needed
Extensive experience with data extraction (including ODBC), analysis, and presentation / OLAP tools, such as Business Objects, Crystal reports, etc. Familiarity with emerging dashboard tools a strong plus
Strong report generation capabilities with Spotfire needed
Provides statistics, custom/ad hoc reports and research to the business leaders across various departments
Responsible for leveraging multiple relational databases, flat files, and Excel documents for creating custom reports, data analysis, transforming business data into logical data models, working with programmers to tune Database querying code and developing procedures to improve data integrity and quality
Understand the ITSM tool, end to end, in order to develop custom reporting that will vary in frequency for daily, weekly, monthly, and quarterly reporting
Responsible for the presentation layer of current reports as defined from the Due Diligence sessions
Expert level Experience reporting within ITSM or Ticket Based applications
Expert level Experience with Crystal Reports
Strong level experience with Spotfire
Expert level Experience with Business Objects
Expert level Experience with SQL
Expert level proven experience and knowledge of: MS Excel (to include complex formulas and data modeling), MS Access (to include queries, modules, and macros), VBA experience (to include integrations between MS Office products)
Excellent presentation and report writing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.