Bank Argo Teller Technical Analyst
$14.25 - $17.75/hr
... ITSM tools (ServiceNow, Jira) ⸻ Functional • Teller workflows: • Deposits • Withdrawals • ... root cause analysis • Coordinate with internal teams and ARGO vendor support ⸻ 4. Access ...
Bank Argo Teller Technical Analyst
$14.25 - $17.75/hr
... ITSM tools (ServiceNow, Jira) ⸻ Functional • Teller workflows: • Deposits • Withdrawals • ... root cause analysis • Coordinate with internal teams and ARGO vendor support ⸻ 4. Access ...
Senior ServiceNow Developer
Atlanta, GA · On-site
$68/hr
ITSM, CSM, HAM, and FSM experience. * Agile/Scrum project delivery. * Technical documentation and system design. * Troubleshooting and analytical thinking. Founded in 2010 and headquartered in the ...
Quick apply
Senior ServiceNow Developer
Atlanta, GA · On-site
$68/hr
ITSM, CSM, HAM, and FSM experience. * Agile/Scrum project delivery. * Technical documentation and system design. * Troubleshooting and analytical thinking. Founded in 2010 and headquartered in the ...
The analyst serves as the central coordinator during major incidents, leading technical bridge ... Contribute to ITSM maturity improvements aligned to ITIL best practices and organizational ...
The analyst serves as the central coordinator during major incidents, leading technical bridge ... Contribute to ITSM maturity improvements aligned to ITIL best practices and organizational ...
The analyst serves as the central coordinator during major incidents, leading technical bridge ... Contribute to ITSM maturity improvements aligned to ITIL best practices and organizational ...
The analyst serves as the central coordinator during major incidents, leading technical bridge ... Contribute to ITSM maturity improvements aligned to ITIL best practices and organizational ...
Senior Service Now Developer
Atlanta, GA · On-site
$68/hr
ITSM, CSM, HAM, and FSM experience. * Agile/Scrum project delivery. * Technical documentation and system design. * Troubleshooting and analytical thinking. Founded in 2010 and headquartered in the ...
Quick apply
Senior Service Now Developer
Atlanta, GA · On-site
$68/hr
ITSM, CSM, HAM, and FSM experience. * Agile/Scrum project delivery. * Technical documentation and system design. * Troubleshooting and analytical thinking. Founded in 2010 and headquartered in the ...
The analyst serves as the central coordinator during major incidents, leading technical bridge ... Contribute to ITSM maturity improvements aligned to ITIL best practices and organizational ...
The analyst serves as the central coordinator during major incidents, leading technical bridge ... Contribute to ITSM maturity improvements aligned to ITIL best practices and organizational ...
Sr. ServiceNow Developer
Atlanta, GA · On-site
$52 - $71.50/hr
... ITSM, CSM, HAM experience. • Agile/Scrum project delivery. • Technical documentation and system design. • Troubleshooting and analytical thinking. Preferred : • Relevant certifications (e.g ...
Sr. ServiceNow Developer
Atlanta, GA · On-site
$52 - $71.50/hr
... ITSM, CSM, HAM experience. • Agile/Scrum project delivery. • Technical documentation and system design. • Troubleshooting and analytical thinking. Preferred : • Relevant certifications (e.g ...
Senior CMDB Analyst
Atlanta, GA · On-site
$87K - $113K/yr
AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting ... ITSM processes. * Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data ...
Senior CMDB Analyst
Atlanta, GA · On-site
$87K - $113K/yr
AZ, FL, GA, NC and TX. The Senior CMDB Analyst is a senior-level subject matter expert supporting ... ITSM processes. * Hands-on experience with CMDB Workspace, CMDB Health, IRE and CMDB Data ...
Senior Business Analyst, ServiceNow
Atlanta, GA · On-site
$89K - $114K/yr
Stakeholder Engagement & Business Analysis * Serve as the primary liaison between business ... Strong understanding of ITSM processes, CMDB, and Change Management workflows within ServiceNow
Senior Business Analyst, ServiceNow
Atlanta, GA · On-site
$89K - $114K/yr
Stakeholder Engagement & Business Analysis * Serve as the primary liaison between business ... Strong understanding of ITSM processes, CMDB, and Change Management workflows within ServiceNow
Senior ServiceNow Developer
Atlanta, GA · On-site
$52 - $71.50/hr
ITSM, CSM, HAM experience * Agile/Scrum project delivery. * Technical documentation and system design. * Troubleshooting and analytical thinking. Job Summary: As a Senior ServiceNow Developer, you ...
Senior ServiceNow Developer
Atlanta, GA · On-site
$52 - $71.50/hr
ITSM, CSM, HAM experience * Agile/Scrum project delivery. * Technical documentation and system design. * Troubleshooting and analytical thinking. Job Summary: As a Senior ServiceNow Developer, you ...
Senior Business Analyst, ServiceNow
Atlanta, GA · On-site
$89K - $114K/yr
Stakeholder Engagement & Business Analysis * Serve as the primary liaison between business ... Strong understanding of ITSM processes, CMDB, and Change Management workflows within ServiceNow
Senior Business Analyst, ServiceNow
Atlanta, GA · On-site
$89K - $114K/yr
Stakeholder Engagement & Business Analysis * Serve as the primary liaison between business ... Strong understanding of ITSM processes, CMDB, and Change Management workflows within ServiceNow
Support ITSM processes with building, updating and interpreting ServiceNow reports for Incident ... Analyze data trends and patterns to identify opportunities for process improvement and optimization.
Support ITSM processes with building, updating and interpreting ServiceNow reports for Incident ... Analyze data trends and patterns to identify opportunities for process improvement and optimization.
Support ITSM processes with building, updating and interpreting ServiceNow reports for Incident ... Analyze data trends and patterns to identify opportunities for process improvement and optimization.
Support ITSM processes with building, updating and interpreting ServiceNow reports for Incident ... Analyze data trends and patterns to identify opportunities for process improvement and optimization.
IT Planning Analyst
Atlanta, GA · On-site
... ITSM, asset management, HR, and financial systems to support accurate and traceable analysis, resolving data gaps, inconsistencies, or alignment issues as needed 9. Translates complex cost data into ...
IT Planning Analyst
Atlanta, GA · On-site
... ITSM, asset management, HR, and financial systems to support accurate and traceable analysis, resolving data gaps, inconsistencies, or alignment issues as needed 9. Translates complex cost data into ...
IT Planning Analyst
Kennesaw, GA · On-site
... ITSM, asset management, HR, and financial systems to support accurate and traceable analysis, resolving data gaps, inconsistencies, or alignment issues as needed 9. Translates complex cost data into ...
IT Planning Analyst
Kennesaw, GA · On-site
... ITSM, asset management, HR, and financial systems to support accurate and traceable analysis, resolving data gaps, inconsistencies, or alignment issues as needed 9. Translates complex cost data into ...
BMC Remedy Administrator
Alpharetta, GA · On-site
... ITSM suite, Service Request, ADDM & Analytics • Provides for on-call support once the go-live activities commence and production support is required. • Develop and maintain foundation data • ...
BMC Remedy Administrator
Alpharetta, GA · On-site
... ITSM suite, Service Request, ADDM & Analytics • Provides for on-call support once the go-live activities commence and production support is required. • Develop and maintain foundation data • ...
IT Change Control Analyst II
Atlanta, GA · On-site
We are seeking a Change Governance Analyst II to support the reliable, consistent execution of ICE ... Hands-on experience in Change Governance, ITSM, or IT governance function * Experience using ...
IT Change Control Analyst II
Atlanta, GA · On-site
We are seeking a Change Governance Analyst II to support the reliable, consistent execution of ICE ... Hands-on experience in Change Governance, ITSM, or IT governance function * Experience using ...
Digital Experience Analyst
Atlanta, GA · On-site +1
$94K - $112K/yr
Experience integrating telemetry or automation platforms with ITSM systems using REST APIs, JSON ... cause analysis, corrective actions, compliance remediation, and risk reduction * Develops ...
Digital Experience Analyst
Atlanta, GA · On-site +1
$94K - $112K/yr
Experience integrating telemetry or automation platforms with ITSM systems using REST APIs, JSON ... cause analysis, corrective actions, compliance remediation, and risk reduction * Develops ...
Digital Experience Analyst
Atlanta, GA · On-site +1
$94K - $112K/yr
Experience integrating telemetry or automation platforms with ITSM systems using REST APIs, JSON ... cause analysis, corrective actions, compliance remediation, and risk reduction * Develops ...
Digital Experience Analyst
Atlanta, GA · On-site +1
$94K - $112K/yr
Experience integrating telemetry or automation platforms with ITSM systems using REST APIs, JSON ... cause analysis, corrective actions, compliance remediation, and risk reduction * Develops ...
IT Change Control Analyst II
Atlanta, GA · On-site
We are seeking a Change Governance Analyst II to support the reliable, consistent execution of ICE ... Hands-on experience in Change Governance, ITSM, or IT governance function * Experience using ...
IT Change Control Analyst II
Atlanta, GA · On-site
We are seeking a Change Governance Analyst II to support the reliable, consistent execution of ICE ... Hands-on experience in Change Governance, ITSM, or IT governance function * Experience using ...
Itsm Analyst information
See Georgia salary details
$41.4K - $47.1K
10% of jobs
$52.4K is the 25th percentile. Wages below this are outliers.
$47.1K - $52.8K
16% of jobs
$52.8K - $58.5K
3% of jobs
$58.5K - $64.3K
8% of jobs
$64.3K - $70K
5% of jobs
The median wage is $75.7K / yr.
$70K - $75.7K
7% of jobs
$75.7K - $81.4K
5% of jobs
$84.6K is the 75th percentile. Wages above this are outliers.
$81.4K - $87.1K
35% of jobs
$87.1K - $92.8K
3% of jobs
$92.8K - $98.6K
2% of jobs
$98.6K - $104.3K
4% of jobs
$41.4K
$74.8K
$104.3K
How much do itsm analyst jobs pay per year?
As of Aug 18, 2026, the average yearly pay for itsm analyst in Georgia is $74,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $84,000.00 per year, depending on experience, location, and employer.
What is an ITSM analyst?
An ITSM (IT Service Management) Analyst is responsible for managing and improving IT service delivery within an organization. They ensure that IT processes align with business needs, monitor IT service performance, and support incident, problem, and change management. ITSM Analysts often work with ITIL frameworks to enhance service efficiency and user satisfaction. They also collaborate with teams to investigate issues, implement best practices, and optimize IT workflows.
What are the key skills and qualifications needed to thrive as an ITSM analyst?
To thrive as an ITSM Analyst, you need a strong understanding of IT Service Management frameworks such as ITIL, analytical thinking, and problem-solving skills, typically supported by a relevant degree or professional certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management, as well as an ITIL Foundation certification, is often required. Excellent communication, stakeholder management, and organizational skills help you collaborate across technical and business teams. These skills and qualifications enable you to efficiently manage IT service processes, ensure compliance with best practices, and deliver continual improvements in service delivery.
What are some typical challenges an ITSM analyst faces in their day-to-day work?
ITSM Analysts often face challenges such as aligning service management processes with evolving business needs, resolving complex incident and problem tickets, and ensuring consistent adherence to ITIL or other best-practice frameworks. They must also balance multiple stakeholder expectations while working within tight deadlines to maintain or improve service quality. Additionally, adapting to new technological tools and ongoing process changes can be demanding. However, these challenges make the role dynamic and provide excellent opportunities for professional growth and developing valuable expertise in IT operations and service improvement.
Is IT hard to be an ITSM analyst?
Being an ITSM analyst involves understanding IT service management frameworks like ITIL, strong problem-solving skills, and proficiency with tools such as ServiceNow or BMC. The role can be challenging due to the need for attention to detail, communication skills, and the ability to handle multiple tasks, but it is manageable with proper training and experience.
What are the most commonly searched types of Itsm Analyst jobs in Georgia?
The most popular types of Itsm Analyst jobs in Georgia are:
What are popular job titles related to Itsm Analyst jobs in Georgia?
For Itsm Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Itsm Analyst jobs in Georgia look for?
The top searched job categories for Itsm Analyst jobs in Georgia are:
What cities in Georgia are hiring for Itsm Analyst jobs?
Cities in Georgia with the most Itsm Analyst job openings:
$14.25 - $17.75/hr
Contractor
Re-posted 2 days ago
Job description
ARGO Teller Technical Analyst —
The ARGO Teller Technical Analyst supports and maintains branch teller systems, ensuring reliable daily banking operations and seamless customer transactions.
The ARGO Teller Technical Analyst supports and maintains branch teller systems, ensuring reliable daily banking operations and seamless customer transactions.
Required Skills
Technical
• Experience with ARGO Teller
• SQL / database basics
• API / integration understanding
• ITSM tools (ServiceNow, Jira)
⸻
Functional
• Teller workflows:
• Deposits
• Withdrawals
• Cash handling
• Branch operations knowledge
⸻
Soft Skills
• Strong troubleshooting
• Communication with branch users
• Ability to handle production issues
Technical
• Experience with ARGO Teller
• SQL / database basics
• API / integration understanding
• ITSM tools (ServiceNow, Jira)
⸻
Functional
• Teller workflows:
• Deposits
• Withdrawals
• Cash handling
• Branch operations knowledge
⸻
Soft Skills
• Strong troubleshooting
• Communication with branch users
• Ability to handle production issues
1. Teller System Support
• Support Argo Data Resource Corporation Teller platform
• Troubleshoot:
• Login / access issues
• Transaction errors (deposits, withdrawals, transfers)
• Performance issues
• Provide support to branch and teller users
⸻
2. Application & Integration Support
• Support integrations between ARGO Teller and:
• Core banking systems
• Customer account platforms
• Payment systems
• Work with branch devices:
• ATM / PIN pad
• Signature pads
• Cash recyclers
• Check scanners
⸻
3. Incident & Problem Management
• Monitor production issues and alerts
• Perform root cause analysis
• Coordinate with internal teams and ARGO vendor support
⸻
4. Access & Security
• Manage teller user roles and permissions
• Support SSO / MFA authentication
• Ensure compliance with banking security standards
⸻
5. Release & Change Management
• Support ARGO Teller upgrades and patches
• Participate in UAT testing
• Assist with production deployments
⸻
6. Monitoring & Reporting
• Track system performance and uptime
• Analyze incidents and trends
• Recommend improvements
⸻
Education:Employment Type: CONTRACTOR• Support Argo Data Resource Corporation Teller platform
• Troubleshoot:
• Login / access issues
• Transaction errors (deposits, withdrawals, transfers)
• Performance issues
• Provide support to branch and teller users
⸻
2. Application & Integration Support
• Support integrations between ARGO Teller and:
• Core banking systems
• Customer account platforms
• Payment systems
• Work with branch devices:
• ATM / PIN pad
• Signature pads
• Cash recyclers
• Check scanners
⸻
3. Incident & Problem Management
• Monitor production issues and alerts
• Perform root cause analysis
• Coordinate with internal teams and ARGO vendor support
⸻
4. Access & Security
• Manage teller user roles and permissions
• Support SSO / MFA authentication
• Ensure compliance with banking security standards
⸻
5. Release & Change Management
• Support ARGO Teller upgrades and patches
• Participate in UAT testing
• Assist with production deployments
⸻
6. Monitoring & Reporting
• Track system performance and uptime
• Analyze incidents and trends
• Recommend improvements
⸻
About IntraEdge
Sourced by ZipRecruiter
At heart, we are a technology, products and services organization In our soul, it’s the people who make us what we are — the professionals we train and connect to next-level opportunities and the experts who create innovative solutions and value for our national and international partners. It’s true that innovative technology can provide a major boost to your business, but you also need the right talent pushing it forward. This critical combination is what we offer all of our partners: cutting edge tech solutions and the expertise to bring it to life.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Chandler, AZ, US
Year founded
2002