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Itom Jobs (NOW HIRING)

Staffingine LLC

ServiceNow ITOM Architect

Orlando, FL · On-site

ServiceNow ITOM Architect Job Location: Orlando, FL (Remote) Job Type: Contract * Lead the design and architecture of ServiceNow ITOMServiceMapping solutions within enterprise environments * Develop ...

Pomeroy

IBM ITOM Engineer

Columbus, OH · Remote

Role Summary The client is seeking a Senior ITOM Engineer with deep expertise in IBM/Rocket ITOM report management tooling. This role is responsible for Product Admin report setup, configuration, and ...

Tata Consultancy Services

ServiceNow ITOM Developer

Irvine, CA · On-site

$57.25 - $78.75/hr

Tata Consultancy Services is seeking a ServiceNow ITOM Developer to implement and support various ServiceNow modules. The role involves configuring MID servers, evaluating AI-powered ITOM tools, and ...

MatchPoint Solutions

ServiceNow ITOM Architect

Dallas, TX · On-site

$100 - $105/hr

ServiceNow ITOM Architect Duration: 2 Months long with possible extension Location Preferences: on-site at one of your offices, with Dallas or Austin preferred, Chicago workable, and New York ...

Tata Consultancy Services

ServiceNow ITOM Developer

Irvine, CA · On-site

$57.25 - $78.75/hr

They are seeking a ServiceNow ITOM Developer to implement and support various ServiceNow modules and enhance IT operations through automation and best practices. Responsibilities : • Implement and ...

Sage IT Inc

ServiceNow ITOM Architect

Virginia Beach, VA · On-site

$47.75 - $65.75/hr

ITOM Architect Location: McLean, VA/ Plano, TX (Hybrid/ Remote) Must Have Experience * Solutioning and Design the ITOM solution using industry best practices. * Advise, design and configure ...

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Itom information

What is the difference between Itom vs Network Operations Center (NOC) Technician?

AspectItomNetwork Operations Center (NOC) Technician
CertificationsITIL, vendor-specific certificationsCCNA, CompTIA Network+
Work EnvironmentIT departments, service management teamsNetwork operations centers, 24/7 monitoring
Primary ResponsibilitiesIT service management, automation, monitoringNetwork monitoring, incident response

Itom professionals focus on IT service management, automation, and monitoring, often working within IT departments. NOC Technicians primarily monitor network infrastructure, respond to incidents, and ensure network uptime. While both roles involve monitoring, Itom emphasizes service management processes, whereas NOC Technicians concentrate on network-specific tasks.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles such as senior IT operations managers, cloud architects, cybersecurity directors, and certain specialized software engineers can earn $300,000 or more annually. These positions typically require extensive experience, advanced certifications, and expertise in areas like cloud computing, cybersecurity, or enterprise IT management.

What are ITOM (IT Operations Management) professionals?

ITOM professionals are responsible for overseeing and managing an organization's IT infrastructure and services to ensure they are efficient, reliable, and aligned with business goals. Their duties include monitoring network performance, managing servers and applications, automating workflows, and ensuring compliance with security and operational policies. ITOM specialists often use specialized software tools to streamline IT processes, improve service delivery, and minimize downtime. By proactively managing IT operations, they help organizations achieve operational stability and support digital transformation initiatives.

What is an ITOM engineer?

An ITOM (IT Operations Management) engineer is responsible for managing and automating IT infrastructure and services, often using tools like ServiceNow, Cloud platforms, and monitoring systems. They focus on optimizing IT operations, ensuring system reliability, and implementing automation to improve efficiency.

What are some common challenges faced by ITOM professionals when integrating new tools with existing IT infrastructure?

ITOM (IT Operations Management) professionals often encounter challenges such as compatibility issues between new and legacy systems, ensuring data consistency across platforms, and minimizing service disruptions during integration. Managing security and compliance requirements while deploying new tools can also be complex, requiring careful planning and coordination with other IT teams. Strong communication skills and a thorough understanding of both the new tools and existing infrastructure are essential to address these challenges effectively.

Which ICT job pays the most?

In the ICT field, roles such as IT Director, Chief Information Officer (CIO), and Solutions Architect tend to have the highest salaries, often exceeding six figures annually. These positions typically require extensive experience, advanced certifications, and strong leadership skills, and they oversee strategic technology planning and implementation.

What are the key skills and qualifications needed to thrive as an ITOM (IT Operations Management) professional, and why are they important?

To thrive as an ITOM professional, you need a strong understanding of IT infrastructure, service management frameworks like ITIL, and experience with incident, problem, and change management processes. Familiarity with ITOM platforms such as ServiceNow, BMC, or SolarWinds, as well as relevant certifications like ITIL Foundation or ServiceNow Certified Implementation Specialist, is typically expected. Analytical thinking, effective communication, and problem-solving skills set standout professionals apart in this role. These competencies ensure efficient IT operations, minimize downtime, and support organizational productivity.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management in organizations. Roles often require skills in systems analysis, database management, and familiarity with tools like ERP and CRM software, making MIS professionals valuable across various industries.
More about Itom jobs
What cities are hiring for Itom jobs? Cities with the most Itom job openings:
What job categories do people searching Itom jobs look for? The top searched job categories for Itom jobs are:
Itom jobs near you
Infographic showing various Itom job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 67% Physical, 4% Hybrid, and 29% Remote job distribution.
ServiceNow ITOM Architect

ServiceNow ITOM Architect

Staffingine LLC

Orlando, FL • On-site

Contractor

Posted 25 days ago

Job description

Job Title: ServiceNow ITOM Architect
Job Location: Orlando, FL (Remote)
Job Type: Contract

Job Description:

  • Lead the design and architecture of ServiceNow ITOMServiceMapping solutions within enterprise environments 
  • Develop and implement strategies for ServiceNow ITOM modules including Service Mapping Discovery CMDB Connected Operations Cloud Observability Governance and Cloud Insights 
  • Collaborate with crossfunctional teams to ensure integration and alignment of ITOM solutions with business objectives
  • Drive continuous improvement of ServiceNow ITOM processes and frameworks to optimize operational efficiency
  • Provide technical leadership and guidance on best practices for ServiceNow ITOM architecture and deployment
  • Analyze complex IT infrastructure and service dependencies to enhance service visibility and management
  • Ensure compliance with industry standards and organizational policies in ITOM implementations
  • Mentor and support junior team members in ServiceNow ITOM technologies and architecture principles

Roles and Responsibilities 

  • Own the endtoend architecture and implementation of ServiceNow ITOMServiceMapping projects 
  • Collaborate with stakeholders to capture and translate business requirements into technical solutions
  • Oversee configuration customization and integration of ServiceNow ITOM modules to meet client needs Lead troubleshooting and resolution of technical issues related to Service Mapping and associated ITOM components
  • Work closely with architects and platform teams to ensure scalable and maintainable solutions
  • Develop and review technical documentation including architecture diagrams process workflows and implementation guides
  • Conduct knowledge transfer sessions and training for internal teams and clients
  • Stay updated with the latest ServiceNow ITOM features and industry trends to recommend improvements
  • Manage relationships with clients and stakeholders to ensure project alignment and satisfaction

Skills

  • Mandatory Skills : ServiceNow ITOM
    Good to Have Skills : Service Mapping, Event Management, CMDB, CSDM, Discovery