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Itil Jobs in Ohio (NOW HIRING)

Oracle EPM Consultant

Cleveland, OH · On-site

$61.50 - $77.50/hr

Proficient with ITIL processes. * Excellent communication skills. * must have experience in driving work from multiple geography. * Day 1 on-site in Cleveland.

$104 - $150/hr

NachweiseinschlägigerZertifizierungenimIT-Service-Management(ITIL)undRequirements-Engineering * NachweislicheErfahrungalsLeadArchitectfürIT-ArchitekturenundderfachlichenFührungvonArchitekten ...

Participate in ITIL-based process implementation and optimization. * Support initiatives for automation and self-service capabilities. Metrics & Reporting * Track and report on SLAs, KPIs, and team ...

Senior Business Analyst

Cincinnati, OH

$88K - $114K/yr

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are ...

Java AWS Developer

Columbus, OH · On-site

$49.25 - $63.75/hr

Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) frameworkKnowledge of Service NowPreferred qualifications, capabilities, and skillsKnowledge of one or ...

$80 - $100/hr

Das erwartet dich: * Du unterstützt das Servicemanagement durch die Durchführung von ITIL-basierten Prozessen wie Incident-, Problem-, Change- und Request-Management. Dafür gewährleistest du die ...

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Itil information

See Ohio salary details

$10

$20

$36

How much do itil jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for itil in Ohio is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.84 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

Is ITIL entry level?

ITIL (Information Technology Infrastructure Library) certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The Foundation certification covers basic concepts and practices, making it accessible without prior experience, but job requirements may also seek relevant skills or experience in IT service management. Advanced certifications require more experience and knowledge of ITIL frameworks.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) professionals are in demand as organizations seek to improve IT service management and operational efficiency. Certifications like ITIL Foundation can enhance job prospects, and roles often require knowledge of ITSM tools and processes. The demand varies by industry and region but remains steady in organizations prioritizing IT service quality.

What jobs can I get with ITIL?

With ITIL certification, you can pursue roles such as IT Service Manager, ITIL Process Consultant, Service Desk Manager, or IT Operations Analyst. These positions typically require knowledge of IT service management best practices, process improvement, and often involve managing IT services, infrastructure, or support teams.

What are the most commonly searched types of Itil jobs in Ohio?

The most popular types of Itil jobs in Ohio are:

Infographic showing various Itil job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 3% Part Time, 1% Temporary, and 8% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $43,325 per year, or $20.8 per hour.

Oracle EPM Consultant

Programmers.io

Cleveland, OH • On-site

$61.50 - $77.50/hr

Full-time

Re-posted 13 days ago


Job description

Job Description:

  1. Need 15+ years of experience in implementation and support of Cloud EPM.
  2. Experience in EPBCS, FCCS mandatory. Experience in ARCS preferred.
  3. Should be able to interact with CXO level executives and drive discussion.
  4. Proficient with ITIL processes.
  5. Excellent communication skills.
  6. must have experience in driving work from multiple geography.
  7. Day 1 on-site in Cleveland.