ZipRecruiter

Log In

1

Itil Manager Jobs in Ohio (NOW HIRING)

agex IT gmbh

Für eine Pr ojekt suchen wir einen IT Konfigurationsmanager im ITIL-Umfeld (w/m/d). Ihre Aufgaben sind: * Aufbau und Administration einer Konfigurationsmanagement-Datenbank (CMDB) gemäß ITIL

Agility Partners

Senior Project Manager

Columbus, OH · On-site

Agility Partners is seeking a qualified IT Project Manager to fill an open position with one of our ... ITIL v3 or ITIL v4 experience/certification * Jira experience * Transformation project experience

next page

Showing results 1-20

All JobsItil JobsItil Manager JobsItil Manager Jobs in Ohio

Itil Manager information

See Ohio salary details

$25.6K

$98.8K

$131.6K

How much do itil manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for itil manager in Ohio is $98,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,215.00 and $127,063.00 per year, depending on experience, location, and employer.

What is an ITIL manager?

ITIL Managers are professionals responsible for overseeing the implementation and management of ITIL (Information Technology Infrastructure Library) processes within an organization. They ensure that IT services are delivered effectively by aligning IT service management practices with the needs of the business. Their duties typically include designing, monitoring, and optimizing ITIL processes such as incident, problem, and change management. ITIL Managers also lead teams, train staff, and ensure compliance with ITIL best practices to improve service quality. They play a key role in driving continuous improvement in IT service delivery.

How does an ITIL manager typically collaborate with other departments to ensure service delivery aligns with business objectives?

An ITIL Manager works closely with various departments such as IT operations, development, and business units to ensure IT services effectively support organizational goals. This often involves regular meetings with stakeholders to gather requirements, review service performance, and coordinate process improvements. By facilitating communication between technical teams and business leaders, the ITIL Manager helps ensure that service delivery is both efficient and aligned with strategic objectives. This collaborative approach is essential for maintaining high service quality and fostering a culture of continuous improvement.

What are the key skills and qualifications needed to thrive as an ITIL manager, and why are they important?

To thrive as an ITIL Manager, you need a deep understanding of IT service management frameworks, particularly ITIL, supported by relevant certifications like ITIL Foundation or Intermediate. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Cherwell is typically required to manage and optimize service delivery processes. Strong leadership, problem-solving, and communication skills help drive process improvements and foster collaboration across IT teams. These competencies ensure that IT services align with business goals, deliver value, and maintain high levels of customer satisfaction.

What is the difference between Itil Manager vs Service Delivery Manager?

AspectItil ManagerService Delivery Manager
CertificationsITIL certifications, such as ITIL Foundation or ExpertITIL certifications often preferred; certifications in service management or project management (e.g., PMP) are common
Work EnvironmentFocuses on IT service management processes, frameworks, and improving IT servicesOversees end-to-end service delivery, including customer satisfaction and operational performance
Industry UsagePrimarily in IT and technology sectorsUsed across various industries including IT, telecom, and service-based sectors

The Itil Manager specializes in managing IT service management processes based on ITIL frameworks, ensuring efficient IT operations. The Service Delivery Manager has a broader focus on overall service delivery, customer satisfaction, and operational performance across multiple functions. While both roles require ITIL knowledge, the Itil Manager is more process-oriented, whereas the Service Delivery Manager emphasizes service quality and client relationships.

What are the most commonly searched types of Itil jobs in Ohio?

The most popular types of Itil jobs in Ohio are:

What cities in Ohio are hiring for Itil Manager jobs?

Cities in Ohio with the most Itil Manager job openings:

Itil Manager jobs near you
Infographic showing various Itil Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $98,793 per year, or $47.5 per hour.

Consultant - ITIL/ITSM Proces

Avance Consulting Services

Cincinnati, OH • On-site

Full-time

Re-posted 7 days ago

Job description

Job Description

Hi,
I hope you are doing good.
I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further
Role: Consultant - ITIL/ITSM Proces
Duration: Full Time
Location: Cincinnati, OH
Qualifications
Basic


 Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4-year experience in Information Technology.


Preferred
Knowledge of COBIT, ISO 2000, or CMMI
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
At least 3 years of experience with Service Now or BMC Remedy or other ITSM tools as an advanced user
Knowledge of the ITIL v3 service life cycle and ITSM best practices
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
Knowledge of technology metrics, scorecard implementation, and project management best practices
ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like Service Now, Remedy
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Additional Information

All your information will be kept confidential according to EEO guidelines.

Avance Consulting logo

About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

Social media

FacebookInstagram

View All Avance Consulting Jobs

Apply