Strong understanding of technology control frameworks and industry standards such as NIST, COBIT, ITIL, ISO 27001, CSA CCM, or equivalent. * Experience developing policies, standards, control ...
Strong understanding of technology control frameworks and industry standards such as NIST, COBIT, ITIL, ISO 27001, CSA CCM, or equivalent. * Experience developing policies, standards, control ...
Senior Lead Infrastructure Engineer - Capacity Management
Wilmington, DE · On-site
$150 - $180/hr
Proven expertise in managing or governing technology capacity (or adjacent ITIL processes) at enterprise scale. * Strong understanding of infrastructure KPIs (CPU, memory, I/O, network), application ...
Senior Lead Infrastructure Engineer - Capacity Management
Wilmington, DE · On-site
$150 - $180/hr
Proven expertise in managing or governing technology capacity (or adjacent ITIL processes) at enterprise scale. * Strong understanding of infrastructure KPIs (CPU, memory, I/O, network), application ...
Senior Product Delivery Associate - Cobrand & Partner Product Incident Management
Wilmington, DE · On-site
$120 - $160/hr
Working knowledge of ITIL/incident, problem, and change management concepts, including risk/controls mindset and audit-ready documentation. * AI focused mindset for continuous improvements in various ...
Senior Product Delivery Associate - Cobrand & Partner Product Incident Management
Wilmington, DE · On-site
$120 - $160/hr
Working knowledge of ITIL/incident, problem, and change management concepts, including risk/controls mindset and audit-ready documentation. * AI focused mindset for continuous improvements in various ...
Senior Lead Infrastructure Engineer - Capacity Management
Wilmington, DE · On-site
$105K - $143K/yr
Proven expertise in managing or governing technology capacity (or adjacent ITIL processes) at enterprise scale. * Strong understanding of infrastructure KPIs (CPU, memory, I/O, network), application ...
Senior Lead Infrastructure Engineer - Capacity Management
Wilmington, DE · On-site
$105K - $143K/yr
Proven expertise in managing or governing technology capacity (or adjacent ITIL processes) at enterprise scale. * Strong understanding of infrastructure KPIs (CPU, memory, I/O, network), application ...
ServiceNow CMDB Manager
Wilmington, DE · On-site
$120 - $190/hr
Understanding of ITIL framework. * Knowledge of business environment, service requirements, and financial services sector. * Demonstrated ability to assess customer/client needs, creatively approach ...
ServiceNow CMDB Manager
Wilmington, DE · On-site
$120 - $190/hr
Understanding of ITIL framework. * Knowledge of business environment, service requirements, and financial services sector. * Demonstrated ability to assess customer/client needs, creatively approach ...
Strong understanding of technology control frameworks and industry standards such as NIST, COBIT, ITIL, ISO 27001, CSA CCM, or equivalent. * Experience developing policies, standards, control ...
Strong understanding of technology control frameworks and industry standards such as NIST, COBIT, ITIL, ISO 27001, CSA CCM, or equivalent. * Experience developing policies, standards, control ...
... ITIL practices and IT service management. Why you'll love working here At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training ...
... ITIL practices and IT service management. Why you'll love working here At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training ...
Site Digital IT Manager Internship
Dover, DE · On-site
$15 - $20/hr
Implement scalable technologies and processes that improve efficiency, leveraging ITIL, project management, and leadership expertise to align stakeholders and deliver results across teams. * Site ...
Site Digital IT Manager Internship
Dover, DE · On-site
$15 - $20/hr
Implement scalable technologies and processes that improve efficiency, leveraging ITIL, project management, and leadership expertise to align stakeholders and deliver results across teams. * Site ...
eDiscovery Operations, Assistant Vice President - Attorney
Newark, DE · On-site
$160 - $210/hr
Project Management, ITIL, ACEDS, PMP background. * Familiarity with, knowledge of, or understanding of legal chain-of-custody requirements, regulatory processes, and basic Federal Rules of Civil ...
New
eDiscovery Operations, Assistant Vice President - Attorney
Newark, DE · On-site
$160 - $210/hr
Project Management, ITIL, ACEDS, PMP background. * Familiarity with, knowledge of, or understanding of legal chain-of-custody requirements, regulatory processes, and basic Federal Rules of Civil ...
New
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Quick apply
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
L2 Deskside Support Engineer
Wilmington, DE · On-site
$20 - $21/hr
Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact. * End-User Technology & Trading Floor Support * Install, configure, and troubleshoot Windows-based ...
L2 Deskside Support Engineer
Wilmington, DE · On-site
$20 - $21/hr
Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact. * End-User Technology & Trading Floor Support * Install, configure, and troubleshoot Windows-based ...
Site Reliability Engineer
Wilmington, DE · On-site
$55.25 - $73.50/hr
Datadog, AWS, ITIL, Linux, or automation certification. * Experience with JAMS, GoAnywhere, xMatters, ServiceNow/Jira, or CI/CD environments. * Exposure to AIOps, anomaly detection, operational ...
Site Reliability Engineer
Wilmington, DE · On-site
$55.25 - $73.50/hr
Datadog, AWS, ITIL, Linux, or automation certification. * Experience with JAMS, GoAnywhere, xMatters, ServiceNow/Jira, or CI/CD environments. * Exposure to AIOps, anomaly detection, operational ...
Cloud Infrastructure Engineer
Wilmington, DE · On-site
$104K - $136K/yr
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Quick apply
Cloud Infrastructure Engineer
Wilmington, DE · On-site
$104K - $136K/yr
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
... ITIL service delivery disciplines, API governance, mainframe platform technology, cloud computing (Azure, etc.), DevOps CI/CD pipelines, software defined infrastructure management, and emerging ...
... ITIL service delivery disciplines, API governance, mainframe platform technology, cloud computing (Azure, etc.), DevOps CI/CD pipelines, software defined infrastructure management, and emerging ...
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
... ITIL practices and IT service management. Why you'll love working here At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training ...
Quick apply
... ITIL practices and IT service management. Why you'll love working here At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training ...
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Cloud Infrastructure Engineer
Wilmington, DE · On-site
$104K - $136K/yr
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Cloud Infrastructure Engineer
Wilmington, DE · On-site
$104K - $136K/yr
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Drive adoption for continuous improvements and proficiency of changes within the organization in accordance ITIL Framework. * Develop project strategies and plans, including stakeholder assessment ...
Site Reliability Engineer
Wilmington, DE · On-site
$120 - $140/hr
Datadog, AWS, ITIL, Linux, or automation certification. * Experience with JAMS, GoAnywhere, xMatters, ServiceNow/Jira, or CI/CD environments. * Exposure to AIOps, anomaly detection, operational ...
Site Reliability Engineer
Wilmington, DE · On-site
$120 - $140/hr
Datadog, AWS, ITIL, Linux, or automation certification. * Experience with JAMS, GoAnywhere, xMatters, ServiceNow/Jira, or CI/CD environments. * Exposure to AIOps, anomaly detection, operational ...
Itil information
See Delaware salary details
$11.07 - $13.52
2% of jobs
$13.52 - $15.97
20% of jobs
$16.39 is the 25th percentile. Wages below this are outliers.
$15.97 - $18.42
14% of jobs
The median wage is $19.51 / hr.
$18.42 - $20.87
30% of jobs
$22.76 is the 75th percentile. Wages above this are outliers.
$20.87 - $23.32
11% of jobs
$23.32 - $25.77
6% of jobs
$25.77 - $28.22
4% of jobs
$28.22 - $30.66
3% of jobs
$30.66 - $33.11
6% of jobs
$33.11 - $35.56
1% of jobs
$35.56 - $38.01
1% of jobs
$11
$21
$38
How much do itil jobs pay per hour?
What is ITIL and what does an ITIL professional do?
What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?
How does an ITIL professional typically collaborate with other departments to improve service delivery?
What is the difference between Itil vs ServiceNow Administrator?
| Aspect | Itil | ServiceNow Administrator |
|---|---|---|
| Certifications | ITIL Foundation, ITIL Expert | ServiceNow Certified System Administrator |
| Work Environment | IT service management, process improvement | ServiceNow platform management, automation |
| Industry Usage | IT service providers, large enterprises | Organizations using ServiceNow for ITSM |
While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.
Is ITIL entry level?
Is ITIL in demand?
What jobs can I get with ITIL?
What are the most commonly searched types of Itil jobs in Delaware?
The most popular types of Itil jobs in Delaware are:
What are popular job titles related to Itil jobs in Delaware?
For Itil jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Itil jobs in Delaware look for?
The top searched job categories for Itil jobs in Delaware are:

Full-time
Medical, Retirement
Re-posted 26 days ago
Key responsibilities
Help develop and mature technology risk and control frameworks aligned to enterprise technology risk priorities.
Drive initiatives to mature technology risk policies, standards, and implementation requirements.
Design outcome-based control effectiveness measures and develop risk indicators to provide visibility into technology risk exposure and resilience.
BlackRock rating
7.8
Based on 14 frontline employees who took The Breakroom Quiz
Job description
About this role
Business Overview
At BlackRock, the Enterprise Technology Risk & Controls team operates within the first line of defense and is responsible for advancing technology risk management, control effectiveness, and enterprise resilience across the firm. The team partners with Engineering, Information Security, Risk & Quantitative Analysis, Internal Audit, and senior technology leaders to establish and mature technology risk management practices that enable informed decision-making and measurable risk reduction.
The Technology Controls & Risk Management team is focused on strengthening the firm's technology control environment through improved control design, policies and standards, outcome-based metrics, enterprise risk indicators, and risk reduction initiatives aligned to the firm's most significant technology risks.
Role Description
We are seeking a forward-thinking Technology Risk VP to help shape the future of technology risk management, control effectiveness, and resilience at BlackRock. As part of the Enterprise Technology Risk & Controls team, this individual will influence how technology risk is governed, measured, monitored, and reduced across one of the world's largest and most complex technology environments.
The role will partner closely with Engineering, Information Security, Operational Risk, Internal Audit, and senior technology leaders to develop modern risk frameworks, establish forward-looking risk indicators, strengthen control effectiveness, and drive strategic risk reduction initiatives.
The successful candidate will enable continuous visibility, data-driven decision-making, and measurable risk reduction. This role is ideal for someone who can operate at both strategic and execution levels-building new capabilities, simplifying complex problems, and driving meaningful change across large organizations.
Key Responsibilities
Technology Risk & Control Frameworks
Help develop and mature technology risk and control frameworks aligned to enterprise technology risk priorities.
Define control objectives that clearly articulate intended risk outcomes and expected control performance.
Establish traceability across risks, controls, standards, metrics, issues, and remediation activities.
Support consistent adoption of risk and control practices across technology organizations.
Controls, Policies & Standards
Drive initiatives to mature technology risk policies, standards, and implementation requirements.
Partner with stakeholders to improve clarity, consistency, and usability of control requirements.
Ensure alignment between policy intent, technology controls, and operational execution.
Facilitate cross-functional working groups and stakeholder engagement activities to support adoption and accountability.
Metrics, Enterprise Risk Indicators & Continuous Monitoring
Design outcome-based control effectiveness measures that provide insight into whether controls are reducing risk as intended.
Help develop Key Risk Indicators, Key Performance Indicators, and forward-looking risk signals that provide visibility into technology risk exposure and resilience.
Translate technical and operational data into executive-level insights that support technology risk governance, prioritization, and decision-making.
Improve transparency of control effectiveness, remediation progress, and measurable risk reduction outcomes.
Technology Risk Reduction & Resilience
Identify systemic technology risk themes and partner with technology leaders to drive measurable reduction in risk exposure.
Support enterprise initiatives focused on technology resilience, software development practices, asset lifecycle management, control modernization, and emerging technology risk domains.
Translate risk findings, control weaknesses, and operational trends into action plans with clear ownership, milestones, and measurable outcomes.
Track remediation progress and evaluate whether completed actions materially reduce risk.
Help leadership prioritize risk reduction efforts based on severity, business impact, control effectiveness, and resilience outcomes.
Desired Skills & Experience
Strong experience in technology risk management, technology controls, cybersecurity, operational risk, engineering risk management, or related disciplines.
Strong understanding of technology control frameworks and industry standards such as NIST, COBIT, ITIL, ISO 27001, CSA CCM, or equivalent.
Experience developing policies, standards, control objectives, metrics, risk indicators, or technology risk frameworks.
Experience designing control effectiveness measures, or performance measurement capabilities.
Strong program management, stakeholder management, and change leadership capabilities.
Excellent written and verbal communication skills, with the ability to translate complex technology risks into clear executive-level narratives.
Proven ability to influence Engineering, Information Security, Risk, Audit, and business stakeholders to drive complex initiatives.
Ideal Candidate
The ideal candidate combines deep technology risk expertise with the ability to influence complex organizations and drive transformational change. They are comfortable operating at both strategic and operational levels-developing frameworks, policies, and metrics while partnering directly with engineering leaders to improve technology resilience and reduce risk.
They are energized by building new capabilities, challenging traditional approaches, leveraging data to drive decisions, and helping the organization evolve toward proactive, continuous risk management.
For Wilmington, DE Only the salary range for this position is USD$117,500.00 - USD$173,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we've provided guidanceon when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.View theEEOC's Know Your Rights poster and its supplementand thepay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with ourprivacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.What BlackRock employees say
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