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Itil Manager Jobs in Delaware (NOW HIRING)

The Perillo Group

IT Manager

DE · On-site

$92K - $113K/yr

Job Title: IT Manager Location: Wilmington Employment Type: Full-time Salary: Competitive salary ... Relevant certifications (e.g., ITIL, PMP) will be a plus

Reporter Newspapers

Release Manager

Wilmington, DE · On-site

$100 - $150/hr

Strong knowledge of ITIL-based change and release management processes. * Experience applying Agile and SAFe frameworks, including PI planning and cross-team coordination. * Demonstrated ability to ...

New

Marencor

Manager, Software Development

Wilmington, DE · On-site

$175/hr

Manager, Software Development Engineering Location: Hybrid/KS / Chicago, IL / IA / Manassas, VA ... Agile, ITSM, ITIL, adoption frameworks, ALM and Software Development practices. CANDIDATES NEED TO ...

E*Pro, Inc.

Tableau Admin

Newark, DE

... of ITIL Service Management disciplines and practical experience in applying them Proven ability to independently champion business intelligence principles with business owners, application owners ...

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All JobsItil JobsItil Manager JobsItil Manager Jobs in Delaware

Itil Manager information

See Delaware salary details

$26.3K

$101.5K

$135.2K

How much do itil manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for itil manager in Delaware is $101,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,195.00 and $130,545.00 per year, depending on experience, location, and employer.

What is the difference between Itil Manager vs Service Delivery Manager?

AspectItil ManagerService Delivery Manager
CertificationsITIL certifications, such as ITIL Foundation or ExpertITIL certifications often preferred; certifications in service management or project management (e.g., PMP) are common
Work EnvironmentFocuses on IT service management processes, frameworks, and improving IT servicesOversees end-to-end service delivery, including customer satisfaction and operational performance
Industry UsagePrimarily in IT and technology sectorsUsed across various industries including IT, telecom, and service-based sectors

The Itil Manager specializes in managing IT service management processes based on ITIL frameworks, ensuring efficient IT operations. The Service Delivery Manager has a broader focus on overall service delivery, customer satisfaction, and operational performance across multiple functions. While both roles require ITIL knowledge, the Itil Manager is more process-oriented, whereas the Service Delivery Manager emphasizes service quality and client relationships.

What are the key skills and qualifications needed to thrive as an ITIL manager, and why are they important?

To thrive as an ITIL Manager, you need a deep understanding of IT service management frameworks, particularly ITIL, supported by relevant certifications like ITIL Foundation or Intermediate. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Cherwell is typically required to manage and optimize service delivery processes. Strong leadership, problem-solving, and communication skills help drive process improvements and foster collaboration across IT teams. These competencies ensure that IT services align with business goals, deliver value, and maintain high levels of customer satisfaction.

What is an ITIL manager?

ITIL Managers are professionals responsible for overseeing the implementation and management of ITIL (Information Technology Infrastructure Library) processes within an organization. They ensure that IT services are delivered effectively by aligning IT service management practices with the needs of the business. Their duties typically include designing, monitoring, and optimizing ITIL processes such as incident, problem, and change management. ITIL Managers also lead teams, train staff, and ensure compliance with ITIL best practices to improve service quality. They play a key role in driving continuous improvement in IT service delivery.

How does an ITIL manager typically collaborate with other departments to ensure service delivery aligns with business objectives?

An ITIL Manager works closely with various departments such as IT operations, development, and business units to ensure IT services effectively support organizational goals. This often involves regular meetings with stakeholders to gather requirements, review service performance, and coordinate process improvements. By facilitating communication between technical teams and business leaders, the ITIL Manager helps ensure that service delivery is both efficient and aligned with strategic objectives. This collaborative approach is essential for maintaining high service quality and fostering a culture of continuous improvement.
What cities in Delaware are hiring for Itil Manager jobs? Cities in Delaware with the most Itil Manager job openings:
Itil Manager jobs near you

IT Manager

The Perillo Group

DE • On-site

$92K - $113K/yr

Full-time

Re-posted 22 days ago

Job description


Job Title: IT Manager
Location: Wilmington
Employment Type: Full-time
Salary: Competitive salary based on experience
Job Description:
  • Develop and implement IT strategies and initiatives to support the company's goals
  • Manage IT staff, including recruitment, training, and performance evaluation
  • Oversee the organization's technological infrastructure and ensure optimal performance
  • Identify and recommend new technology solutions to improve productivity and efficiency
  • Ensure data security, integrity, and backup systems are in place
  • Collaborate with other departments to understand their IT needs and provide appropriate solutions
  • Stay up-to-date with industry trends and advancements in technology
  • Prepare regular reports on IT activities and progress to senior management

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred)
  • Proven experience as an IT Manager or similar role
  • Strong leadership and decision-making skills
  • Excellent knowledge of IT systems and infrastructure
  • Ability to manage multiple projects simultaneously
  • Excellent communication and interpersonal abilities
  • Relevant certifications (e.g., ITIL, PMP) will be a plus

Apply