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Itil Jobs in Delaware (NOW HIRING)

Ensure strict adherence to regulatory standards including 21 CFR Part 11/820, GxP, GAMP 5, SOX, EU Annex 11/22, ISO 9001, and ITIL. * Author critical validation documentation such as User Requirement ...

... of ITIL Service Management disciplines and practical experience in applying them Proven ability to independently champion business intelligence principles with business owners, application owners ...

Agile, ITSM, ITIL, adoption frameworks, ALM and Software Development practices. CANDIDATES NEED TO BE ONSITE FOUR DAYS A WEEK AND CAN SIT IN ANY OF THESE LOCATIONS - Overland Park, KS / Chicago, IL ...

Sr. Systems Engineer (Active Directory)

Wilmington, DE ยท On-site

$51.25 - $67/hr

ITIL Standards: Participate and adhere to defined ITIL standards for incident, request, and change management. * On Call Rotation (PIC) is required as part of the Platform Identity Management Team.

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Desktop Support Technician

Wilmington, DE ยท On-site

$23 - $25/hr

ITIL Foundation certification. * Experience with DEX or observability tooling (e.g., SysTrack, Nexthink, or similar). * Familiarity with PowerShell scripting for endpoint automation and diagnostics.

Excellent requirements gathering skills Considerable BI development experience / background Comprehensive understanding of ITIL Service Management disciplines and practical experience in applying ...

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Itil information

See Delaware salary details

$11

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How much do itil jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for itil in Delaware is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

What are the key skills and qualifications needed to thrive as an ITIL professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

Is ITIL entry level?

ITIL (Information Technology Infrastructure Library) certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The Foundation certification covers basic concepts and practices, making it accessible without prior experience, but job requirements may also seek relevant skills or experience in IT service management. Advanced certifications require more experience and knowledge of ITIL frameworks.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) professionals are in demand as organizations seek to improve IT service management and operational efficiency. Certifications like ITIL Foundation can enhance job prospects, and roles often require knowledge of ITSM tools and processes. The demand varies by industry and region but remains steady in organizations prioritizing IT service quality.

What jobs can I get with ITIL?

With ITIL certification, you can pursue roles such as IT Service Manager, ITIL Process Consultant, Service Desk Manager, or IT Operations Analyst. These positions typically require knowledge of IT service management best practices, process improvement, and often involve managing IT services, infrastructure, or support teams.

What are the most commonly searched types of Itil jobs in Delaware?

The most popular types of Itil jobs in Delaware are:

What are popular job titles related to Itil jobs in Delaware?

For Itil jobs in Delaware, the most frequently searched job titles are:

Infographic showing various Itil job openings in Delaware as of August 2026, with employment types broken down into 87% Full Time, 5% Part Time, and 8% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $45,611 per year, or $21.9 per hour.

Computer System validation Engineer

Purple Drive Technologies LLC

Wilmington, DE โ€ข On-site

Other

Posted 21 days ago


Job description

Hi,

Title:Computer System validation Engineer

Compute System Validation(CSV) with R&D Knowledge
Qualification: Bachelor of Science OR Bachelor of Technology OR Bachelor's in Pharmacy
Experience: Over 8+ years of overall experience with at least 5 years of experience in Computer System validation for GxP system
Knowledge, Experience and Skills:
{
CORE CSV
21 CFR Part 11/820, GxP, GAMP 5, SOX, EU Annex 11/22, ISO 9001, ITIL, EU Anness 22, ISO 9001, ITIL, Audit/inspection readiness, periodic reviews, access roster and audit trail reviews, Deviation/CAPA management, SOP/policy compliance processes
Authoring of URS/FS, protocols, final reports, validation plan/report
High-level understanding of Veeva Vault suits
Risk-based testing aligned to CSA fundamentals