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Itil Support Team Lead Jobs (NOW HIRING)

ClearanceJobs

Service Desk Team Lead Jobs

Service Desk Team Lead Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a ... ITIL Foundation Certification or higher. * Experience supporting federal government IT environments.

ncgCARE

Community Support Team Lead (3840)

Wilmington, NC · Hybrid

$57K - $67K/yr

About the Role We are seeking a full-time Community Support Team (CST) Professional Team Lead to provide community-based therapy and case management services to adults with serious and persistent ...

Labcorp

Lead Medical Technologist

Mequon, WI · On-site

$66K - $89K/yr

LabCorp is seeking a Clinical Laboratory Support Services Team Leader to join our team at Ascension ... Help lead the team in their daily processes and procedures * Assist with preparation of laboratory ...

RLDatix

Team Lead, Customer Support

Chicago, IL

Customer Support, Team Lead RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare ...

RLDatix

Team Lead, Customer Support

Chicago, IL · On-site

Customer Support, Team Lead RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare ...

Monogram Health Inc

Service Desk Team Lead

Tempe, AZ · On-site

Minimum of three (3) years of IT support experience, with at least one (1) year in a supervisory or lead role. * A+ or ITIL Foundation certification preferred. * Experience leading a team of 3-6 ...

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Itil Support Team Lead information

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$31K

$161.2K

$206K

How much do itil support team lead jobs pay per year?

As of Sep 12, 2026, the average yearly pay for itil support team lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Itil Support Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Remote Customer Support Team Lead

Austin, TX • Remote

Sweetepictravels
See more jobs at Sweetepictravelsexternal

$45K - $65K/hr

Full-time

Re-posted 4 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote