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Itil Service Transition Manager Jobs (NOW HIRING)

Prattwhitney

IT Service Transition Manager

Sudbury, MA · On-site

Role Overview The IT Service Transition Manager will plan, coordinate, and execute the deployment ... ITIL certification CORE certification What We Offer * Whether you're just starting out on your ...

Pomeroy

Transition Manager

Hebron, KY · On-site

$115K/yr

Position Summary The Project Transition Manager is responsible for planning, coordinating, and ... Strong understanding of ITIL-based service management practices. * Experience managing complex ...

NTT DATA Services

ITIL Service Manager

Plano, TX · On-site +1

$79K - $132K/yr

The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management ...

NTT DATA Services

ITIL Service Manager

Plano, TX · On-site

$79K - $132K/yr

The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management ...

NTT DATA, Inc.

ITIL Service Manager

Plano, TX · On-site

$79K - $132K/yr

The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management ...

NTT DATA Services

ITIL Service Manager

Plano, TX · On-site +1

$79K - $132K/yr

The ITIL Service Manager oversees facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management ...

RealmOne

Transition Manager

Herndon, VA · On-site

... years IT service management frameworks and methodologies, such as ITIL, Agile, and/or CMMI. • ... managing transitions for cloud-based software applications (e.g .. Saas, PaaS, laaS). • ...

Noblesoft Technologies

Transition Manager

Orlando, FL · On-site

Transition Manager to lead and manage the successful transition of services * Transition Manager who has managed 3 to 4 Large Transitions within a company * Transition Manager who has experience with ...

Redhorse Corporation

Transition Manager

Arlington, VA · On-site

... services, climate and energy change, information technology, and intelligence services. We are ... Experience in a business or IT field. * ITIL V3/V4 Foundations or comparable framework ...

GDIT

Senior Transition Manager

Washington, DC · On-site

As a Transition Manager supporting the Department of Veterans Affairs (VA), Office of Information ... Experience with IT service management frameworks and methodologies, such as ITIL, Agile, and/or ...

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Itil Service Transition Manager information

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$31.5K

$52.9K

$93K

How much do itil service transition manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for itil service transition manager in the United States is $52,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Itil Service Transition Manager jobs?

For Itil Service Transition Manager jobs, the most frequently searched job titles are:

Infographic showing various Itil Service Transition Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,874 per year, or $25.4 per hour.

Service Design & Transition Analyst

Rancho Santa Margarita, CA • On-site

Neshent Technologies
11 - 50 employees
Learn more about Neshent Technologiesexternal

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Summary

We are seeking a Service Design & Transition Analyst to support the design, governance, validation, and transition of new or changed IT services into live operations. The role will ensure services meet business and operational requirements, are fully documented, and are ready for a smooth and controlled handover to support teams.

The ideal candidate will have strong experience in IT Service Management (ITSM), ITIL, Service Design, Service Transition, Service Validation & Testing, Change Enablement, and ServiceNow.

Roles and Responsibilities
  • Support the design and transition of new and changed IT services into operational environments.
  • Ensure services meet defined business, technical, operational, and support requirements before go-live.
  • Apply ITIL v3/v4 practices across Service Design and Service Transition activities.
  • Coordinate service validation, testing, readiness assessments, and operational acceptance.
  • Develop and maintain service documentation, including Service Design Packages (SDPs), SLAs, support models, operational procedures, and transition plans.
  • Identify transition risks, dependencies, issues, and operational gaps and ensure appropriate mitigation.
  • Support change enablement and ensure changes are properly assessed and prepared for implementation.
  • Coordinate with IT operations, engineering, service owners, business stakeholders, and external partners.
  • Ensure effective knowledge transfer and operational handover to support teams.
  • Support continual service improvement and identify opportunities to improve service quality and operational efficiency.
  • Ensure transition activities are completed in accordance with established ITSM governance and processes.
Required Skills & Experience
  • 4+ years of experience in ITSM, IT Operations, Service Management, Service Design, or Service Transition.
  • Strong understanding of ITIL v3/v4 frameworks and practices.
  • Hands-on experience with:
    • Service Design
    • Service Transition
    • Service Validation & Testing
    • Change Enablement
    • Service Readiness
    • Operational Handover
  • Experience supporting or managing the transition of enterprise IT services into live operations.
  • Strong experience with ServiceNow or other ITSM platforms.
  • Experience creating and maintaining service documentation, including SLAs, SDPs, support models, transition plans, and operational procedures.
  • Strong risk identification, assessment, and mitigation skills.
  • Excellent stakeholder management and communication skills.
  • Ability to collaborate effectively with global, cross-functional teams.
  • Strong customer-service and continual-improvement mindset.
  • Ability to work effectively with internal teams, vendors, and external partners.
  • Adaptable and comfortable working in evolving IT environments.
Preferred Qualifications
  • Experience in the Financial Services industry is a plus.
  • ITIL certification is preferred.
  • Experience with enterprise-scale service transformation or complex IT transitions is advantageous.

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