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Service Transition Engineer Jobs (NOW HIRING)

Senior O&M Transition Engineer

Reston, VA ยท On-site

$140K - $150K/yr

The Senior O&M Transition Engineer will be responsible for ensuring a seamless transition of ... Assess incident response, escalation procedures, problem management, and service management ...

Senior O&M Transition Engineer

Reston, VA ยท On-site

$140K - $150K/yr

The Senior O&M Transition Engineer will be responsible for ensuring a seamless transition of ... Assess incident response, escalation procedures, problem management, and service management ...

Senior O&M Transition Engineer

Reston, VA ยท On-site

$108K - $149K/yr

The Senior O&M Transition Engineer will be responsible for ensuring a seamless transition of ... Assess incident response, escalation procedures, problem management, and service management ...

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Senior O&M Transition Engineer

Reston, VA ยท On-site

$140K - $150K/yr

The Senior O&M Transition Engineer will be responsible for ensuring a seamless transition of ... Assess incident response, escalation procedures, problem management, and service management ...

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Service Transition Engineer information

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$53.5K

$91.1K

$127K

How much do service transition engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for service transition engineer in the United States is $91,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a service transition engineer?

Service Transition Engineers are IT professionals responsible for ensuring that new or modified IT services are successfully deployed into live operational environments. They manage the transition process, coordinating activities such as testing, change management, documentation, and communication between development and operations teams. Their goal is to minimize risks, ensure service quality, and make sure that services meet business and user requirements during and after deployment.

What are the primary challenges a service transition engineer faces when moving new services into production?

Service Transition Engineers frequently encounter challenges ensuring that new or updated services are smoothly integrated into the live environment without disrupting existing operations. This requires careful coordination with development, operations, and support teams to validate documentation, manage risks, and verify that all acceptance criteria are met. Handling tight project timelines and managing stakeholder expectations are also common challenges, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a service transition engineer, and why are they important?

To thrive as a Service Transition Engineer, you need a solid understanding of IT service management (ITSM), project management, and systems integration, often supported by a degree in IT or a related field. Familiarity with ITIL frameworks, change management tools, and configuration management databases (CMDB) is typically required, and ITIL certification is highly valued. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These competencies are crucial for ensuring smooth transitions of IT services from development to operations, minimizing disruption and maximizing service reliability.

What is the difference between Service Transition Engineer vs Service Desk Analyst?

AspectService Transition EngineerService Desk Analyst
Required credentialsITIL certification, technical knowledgeITIL certification, customer service skills
Work environmentProject-based, technical teams, change managementHelp desk, customer support, incident handling
Employer and industry usageIT service providers, large organizationsIT support centers, service providers
Common search intentTransitioning new services, change managementHandling user issues, incident resolution

While both roles involve ITIL practices and support, the Service Transition Engineer focuses on managing the deployment and transition of new or changed services, ensuring smooth integration. The Service Desk Analyst primarily handles day-to-day user issues and incident management. Understanding these differences helps organizations assign the right roles for efficient IT service delivery.

What cities are hiring for Service Transition Engineer jobs?

Cities with the most Service Transition Engineer job openings:

What states have the most Service Transition Engineer jobs?

States with the most job openings for Service Transition Engineer jobs include:

What are popular job titles related to Service Transition Engineer jobs?

For Service Transition Engineer jobs, the most frequently searched job titles are:

Infographic showing various Service Transition Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $91,097 per year, or $43.8 per hour.

Senior O&M Transition Engineer

Reston, VA โ€ข On-site

Inadev
11 - 50 employees

$140K - $150K/yr

Full-time

Posted 5 days ago


Job description

Job Type
Full-time
Description
Position Summary:
Inadev is seeking a highly experienced Senior O&M Transition Engineer to lead the technical transition and operational readiness activities for the SEC Legacy EDGAR Operations & Maintenance program. The Senior O&M Transition Engineer will be responsible for ensuring a seamless transition of systems, infrastructure, applications, operational processes, tools, knowledge, and support services from the incumbent environment to the incoming support team while maintaining uninterrupted mission operations.
The individual will serve as the primary technical lead for transition activities and work closely with SEC stakeholders, system administrators, database administrators, developers, DevSecOps engineers, help desk personnel, cybersecurity teams, and program leadership to ensure operational continuity and readiness.
Key Responsibilities:
Technical Transition Leadership
  • Lead all technical aspects of transition planning, execution, and operational readiness activities.
  • Develop and maintain the Technical Transition Plan, Integrated Master Schedule, and technical readiness checkpoints.
  • Coordinate transition activities across infrastructure, applications, databases, networks, cloud services, and operational support teams.
  • Validate successful transfer of technical responsibilities from incumbent personnel.

Systems & Environment Assessment
  • Analyze current-state production, development, test, staging, and disaster recovery environments.
  • Assess system architecture, application dependencies, interfaces, integrations, and operational processes.
  • Review infrastructure configurations, monitoring capabilities, automation tools, and deployment processes.
  • Identify technical gaps, risks, and operational vulnerabilities.

Knowledge Transfer
  • Lead technical discovery sessions and knowledge transfer activities with incumbent staff.
  • Capture institutional knowledge, operational procedures, troubleshooting techniques, and support workflows.
  • Review and validate architecture diagrams, operational documentation, runbooks, SOPs, and support guides.
  • Ensure comprehensive transfer of application and infrastructure knowledge.

Operations Readiness
  • Validate monitoring, alerting, logging, reporting, and ticket management processes.
  • Assess incident response, escalation procedures, problem management, and service management workflows.
  • Verify operational support coverage models, on-call procedures, and communication processes.
  • Conduct operational readiness reviews and transition exercises.

Infrastructure & Application Support
  • Coordinate transition of servers, databases, storage, middleware, and application environments.
  • Support environment stabilization and production support activities during transition.
  • Analyze recurring operational issues and identify remediation opportunities.
  • Oversee validation of system performance, availability, and reliability requirements.

Security & Compliance
  • Coordinate with Information System Security Officers (ISSOs), cybersecurity teams, and SEC security personnel.
  • Ensure continuity of security monitoring and compliance activities.
  • Validate user account provisioning, privileged access management, and operational security controls.
  • Support FISMA, NIST, SEC, and federal compliance requirements.

Risk Management
  • Identify technical risks, operational dependencies, and transition constraints.
  • Develop mitigation and contingency plans.
  • Maintain risk, issue, and action item logs.
  • Escalate critical transition concerns and coordinate resolution activities.

Reporting & Stakeholder Coordination
  • Present technical readiness assessments and transition status reports.
  • Participate in executive briefings and governance reviews.
  • Track progress against transition milestones and deliverables.
  • Coordinate with SEC technical representatives and program leadership to ensure alignment.

PHYSICAL DEMANDS:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Inadev Corporation does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin
INTEGRITY AND COMPLIANCE NOTICE:
All information provided by applicants must be complete, truthful, and accurate. Any intentional misrepresentation of skills, experience, credentials, or identity may result in removal from consideration for this and future employment opportunities.
For positions supporting U.S. federal government contracts, applicants may be subject to background investigations and employment eligibility verification in accordance with federal regulations. Providing false information during this process may be subject to review and action as required under applicable federal laws and security regulations.
Inadev is proud to be an Equal Opportunity Employer and a federal contractor committed to compliance with all applicable EEO, OFCCP, and federal hiring standards.
Requirements
Non-Technical Requirements:
- Must be a U.S. Citizen.
- Must be willing to work a HYRBID Schedule (2-3 Days) in Reston, VA & client locations in the Washington D.C. area as required.
- Ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance
- Strong communication and presentation skills.
- Must be able to prioritize and self-start.
- Must be adaptable/flexible as priorities shift.
- Must be enthusiastic and have passion for learning and constant improvement.
- Must be open to collaboration, feedback and client asks.
- Must enjoy working with a vibrant team of outgoing personalities.
Required Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
  • Minimum 10 years of experience supporting enterprise IT operations, maintenance, and production systems.
  • Minimum 5 years of experience leading O&M transition, operational readiness, or infrastructure migration efforts.
  • Experience supporting mission-critical federal systems and applications.
  • Strong knowledge of IT operations, infrastructure support, application maintenance, and service management.
  • Experience managing technical teams and coordinating cross-functional operational activities.
  • Strong troubleshooting, analytical, and problem-solving skills.

Preferred Qualifications:
  • Experience supporting SEC, financial regulatory, or capital markets systems.
  • Knowledge of Legacy EDGAR, EDGAR Next, or SEC operational environments.
  • Experience with AWS, Azure, or hybrid-cloud operational environments.
  • Familiarity with ServiceNow, Jira, Splunk, Dynatrace, AppDynamics, SolarWinds, or similar tools.
  • Experience supporting 24x7 production operations and high-availability environments.
  • ITIL Foundation or ITIL Managing Professional certification.
  • Security+, CISSP, AWS, Azure, or related technical certifications.
  • Experience supporting FISMA and NIST-based federal cybersecurity programs.

Desired Skills:
  • O&M Transition Management
  • Production Operations
  • Application Support
  • Infrastructure Engineering
  • Systems Administration
  • Database Operations
  • Operational Readiness
  • Knowledge Transfer
  • Incident Management
  • Problem Management
  • Root Cause Analysis
  • Risk Management
  • IT Service Management (ITSM)
  • DevSecOps Support
  • Federal Operations & Maintenance

Success Measures:
The successful Senior O&M Transition Engineer will:
  • Complete all technical transition activities within contractual timelines.
  • Ensure full operational readiness prior to transition completion.
  • Achieve successful knowledge transfer across all operational domains.
  • Maintain uninterrupted Legacy EDGAR service availability during transition activities.
  • Minimize operational, technical, and security risks.
  • Establish a stable, compliant, and efficient O&M operating environment capable of meeting SEC service level expectations.

Salary Description
$140,000-$150,000 (based on pertinent experience)