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Service Transition Engineer Jobs (NOW HIRING)

Advance Auto Parts, Inc.

Sr. Systems Engineer

Raleigh, NC · On-site

$101K - $139K/yr

The Senior Systems Engineer, Cloud Infrastructure Platform Engineering will help design, engineer ... service development, service transition, and continual service improvement of store systems ...

Advance Auto Parts, Inc.

Sr. Systems Engineer

Raleigh, NC · On-site

$101K - $139K/yr

The Senior Systems Engineer, Cloud Infrastructure Platform Engineering will help design, engineer ... service development, service transition, and continual service improvement of store systems ...

INTEGRIS Health

Infrastructure Engineer

Oklahoma City, OK · On-site

$99K - $131K/yr

Supports the ITIL Service Transition process ensuring new and modified services are appropriately ... The Infrastructure Engineer reports to the department Manager or Director. * This position may have ...

INTEGRIS Health

Infrastructure Engineer

Oklahoma City, OK

$99K - $131K/yr

Supports the ITIL Service Transition process ensuring new and modified services are appropriately ... The Infrastructure Engineer reports to the department Manager or Director. * This position may have ...

Aureus Tech Systems

salesforce Developer

Cambridge, MA

$60.75 - $80.25/hr

Lead Salesforce Developer Location: Cambridge, MA Length: 10+ Months Client PLAN MANAGE Ensure ... service transition plan and work with appropriate support team resources to ensure a smooth shift ...

The Pennsylvania State University

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to ... POSITION SPECIFICS The College of Engineering seeks a Director for two complementary, college-wide ...

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

The Customer Experience Engineer will partner with the leaders of the technology and contact center ... Seeks to push through existing paradigms to create innovative solutions. • Service Transition ...

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Service Transition Engineer information

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$53.5K

$91.1K

$127K

How much do service transition engineer jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service transition engineer in the United States is $91,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the primary challenges a Service Transition Engineer faces when moving new services into production?

Service Transition Engineers frequently encounter challenges ensuring that new or updated services are smoothly integrated into the live environment without disrupting existing operations. This requires careful coordination with development, operations, and support teams to validate documentation, manage risks, and verify that all acceptance criteria are met. Handling tight project timelines and managing stakeholder expectations are also common challenges, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a Service Transition Engineer, and why are they important?

To thrive as a Service Transition Engineer, you need a solid understanding of IT service management (ITSM), project management, and systems integration, often supported by a degree in IT or a related field. Familiarity with ITIL frameworks, change management tools, and configuration management databases (CMDB) is typically required, and ITIL certification is highly valued. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These competencies are crucial for ensuring smooth transitions of IT services from development to operations, minimizing disruption and maximizing service reliability.

What is the difference between Service Transition Engineer vs Service Desk Analyst?

AspectService Transition EngineerService Desk Analyst
Required credentialsITIL certification, technical knowledgeITIL certification, customer service skills
Work environmentProject-based, technical teams, change managementHelp desk, customer support, incident handling
Employer and industry usageIT service providers, large organizationsIT support centers, service providers
Common search intentTransitioning new services, change managementHandling user issues, incident resolution

While both roles involve ITIL practices and support, the Service Transition Engineer focuses on managing the deployment and transition of new or changed services, ensuring smooth integration. The Service Desk Analyst primarily handles day-to-day user issues and incident management. Understanding these differences helps organizations assign the right roles for efficient IT service delivery.

What are Service Transition Engineers?

Service Transition Engineers are IT professionals responsible for ensuring that new or modified IT services are successfully deployed into live operational environments. They manage the transition process, coordinating activities such as testing, change management, documentation, and communication between development and operations teams. Their goal is to minimize risks, ensure service quality, and make sure that services meet business and user requirements during and after deployment.
Infographic showing various Service Transition Engineer job openings in the United States as of May 2026, with employment types broken down into 48% Full Time, 7% Part Time, 7% Temporary, and 38% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $91,097 per year, or $43.8 per hour.
Sr. Systems Engineer

Sr. Systems Engineer

Advance Auto Parts, Inc.

Raleigh, NC • On-site

$101K - $139K/yr

Full-time

Posted 6 days ago

Job description

Job Description
The Infrastructure Technology & Shared Services organization is a component of Advance Auto Parts' Information Technology function. This team is responsible for all elements of Infrastructure Technology Architecture and Engineering from defining the overall enterprise infrastructure architecture to its ongoing operations and governance with the goal of ensuring the IT function operates as effectively and efficiently as possible. This organization has a direct impact on Advance Auto Parts' ability to introduce business capabilities at a pace that enables Advance Auto Part's Mission of having a "Passion for Customers. Passion for Yes".
The Senior Systems Engineer, Cloud Infrastructure Platform Engineering will help design, engineer and support our infrastructure environment as we re-platform our traditional application stack to one that is modern and Edge computing infrastructure platform. You will be empowered to innovate and lead the definition of the Edge computing infrastructure standards, automation, and processes that will enable product teams to release features anytime in a secure and agile manner. To accomplish our goals the successful candidate will act as a SME for our Edge infrastructure, security and application development teams on Edge computing architecture and principles for continuous delivery in the Edge.
This position is 4 days in office, 1 day remote per week, based at our corporate headquarters in Raleigh, North Carolina (North Hills)
Primary Duties and Responsibilities
  • Perform basic and advanced Systems Administration tasks.

  • Monitor and maintain Edge computing platform. Perform upgrades and troubleshooting.

  • Participate in the creation of entire Systems (Clients, Server Hardware, network, and databases).

  • Participate and coordinate activities for incident management, service development, service transition, and continual service improvement of store systems infrastructure services.

  • Automate the maintenance activities, document and operationalize the tasks and transition to operations team.

  • Participate in an On-Call 24x7 rotation, or weekend work along with other Team Member Engineers.

  • Interpret technical requirements into business requirements and communicate risks to relevant stakeholders ranging from business leaders to engineers.

  • Provide succinct diagrams such as high-level design and low-level design documents and workflows and able to present to senior leadership as well as technical teams.

  • Work through the project life cycle from design, implementation, cutover, hyper care and operation transition.

  • Participate in problem solving, troubleshooting and level 3 engineering support of infrastructure and applications as needed.

Qualifications:
  • Bachelor's degree in Computer Science or equivalent combination of relevant education, training and experience

  • Minimum of 1 year of experience leading technology teams supporting Edge computing platform such as Scale computing hypercore.

  • Experience with Windows Power shell scripting and API based programing.

  • 7+ years in Infrastructure and Software Engineering.

  • Experience with the IAC (Infrastructure as Code) implementation and automation

  • Deep understanding of Microsoft Windows Server experience is required.

  • Working experience with forest/multi domain Active Directory and GPO.

  • Working experience with DNS, Group Policy and PKI.

  • Working experience and expertise with SCCM and InTune.

  • Experience with platform upgrades.

  • Experience with virtualization technologies such as VMWare, Nutanix, KVM is needed.

  • Experience with Systems Infrastructure engineering in a large, distributed environment.

  • Experience with Windows server 2012 - 2025 and client operating systems.

  • Strong troubleshooting skills a must.

  • Strong analytical and communication skills.

  • Excellent communication, presentation, architectural articulation and leadership skills.

  • Experience leading and working with diverse geographically distributed teams.

  • Be able to work with teams with varying levels of technical levels and experiences

Preferred Certifications:
Windows Server
Azure and or any other cloud fundamentals
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
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https://jobs.advanceautoparts.com/us/en/disclosures
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About Advance Auto Parts

Sourced by ZipRecruiter

At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.

Industry

Motor vehicle and motor vehicle parts wholesalers, retail, internet and it and elementary and secondary schools

Company size

10,000+ Employees

Headquarters location

Raleigh, NC, US

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