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Itil Service Management Practitioner Jobs (NOW HIRING)

Aeris

Service Management, Director

Chicago, IL · On-site

Responsibilities : • Develop and execute a comprehensive Service Management strategy aligned with the company's overall business objectives and ITIL framework. • Provide strong leadership ...

Jobtailor

NY · On-site

$93K - $114K/yr

Familiarity with ITIL service management principles * Strong analytical, organizational, and problem-solving abilities * Excellent verbal, written, and executive communication skills * Healthcare ...

New

Koniag, Inc.

Service Management Lead

Washington, DC · On-site

$130K - $160K/yr

The ideal candidate is a seasoned IT service management professional with deep expertise in ITIL 4 practices, enterprise ITSM platform administration, and the practical application of service ...

kgs

Service Management Lead

Washington, DC · Hybrid

The ideal candidate is a seasoned IT service management professional with deep expertise in ITIL 4 practices, enterprise ITSM platform administration, and the practical application of service ...

kgs

Service Management Lead

Washington, DC · Hybrid

The ideal candidate is a seasoned IT service management professional with deep expertise in ITIL 4 practices, enterprise ITSM platform administration, and the practical application of service ...

Base2 Solutions

Help Desk Lead

Miami, FL · On-site

Apply ITIL service management principles, troubleshooting methodologies, and ticketing system administration (JIRA, ServiceNow). * Provide strong customer service, team leadership, and incident ...

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Itil Service Management Practitioner information

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$41.5K

$130.3K

$200K

How much do itil service management practitioner jobs pay per year?

As of Sep 10, 2026, the average yearly pay for itil service management practitioner in the United States is $130,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Itil Service Management Practitioner jobs?

For Itil Service Management Practitioner jobs, the most frequently searched job titles are:

Infographic showing various Itil Service Management Practitioner job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $130,295 per year, or $62.6 per hour.

Director, Service Management Office

Columbus, OH • On-site

The Ohio State University
Scientific Research and Development Services • 51 - 200 employees
Learn more about The Ohio State Universityexternal

$129K - $169K/yr

Full-time

Posted 9 days ago

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
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Job Title:
Director, Service Management Office
Department:
OCIO | Enterprise Networking
Position Summary
The Director, Service Management Office (SMO) for the Office of Technology and Digital Innovation at The Ohio State University is responsible for strategic oversight and direction of three functional teams that support and coordinate on behalf of the many service owners responsible for providing critical technology services across the university and the enterprise. The SMO serves as a central hub to enable effective governance, process consistency, shared tooling, performance measurement, and reporting to support continuous improvement. The director provides leadership and direction for the primary focus areas of service owner support, billing support, the Service Now cloud-based platform for business process management, the Configuration Management Database in Service Now, and the Change Advisory Board. Through effective delivery in each area, the director leads implementation of policies and procedures designed to improve quality, experience, efficiency and effectiveness, as well as reduce the cost of services delivered by OTDI across the enterprise.
Required Education and Experience
Bachelor's degree or equivalent experience.
10 years relevant experience using ITIL Service Management framework and best practices. ServiceNow certification and credentials.
Desired Education and Experience
15+ years relevant experience. ITIL certified.
Additional Information:
The salary range for this position is $129,500 - $169,250 and the offer for this position will be based on internal equity and the candidate's qualifications.
Function: Information Technology
Sub-function: IT Multi-Discipline
Career Band: Managerial
Career Level: M3
Location:
Mount Hall (0311)
Position Type:
Regular
Scheduled Hours:
40
Shift:
First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.

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