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Itil Manager Jobs in Kansas (NOW HIRING)

Henderson Engineers

Service Desk Supervisor

Lenexa, KS · On-site

Experience working within structured IT service management environments, including alignment to ITIL practices such as Incident, Request, and Problem Management, is required. * Experience operating ...

Henderson Engineers

Service Desk Supervisor

Lenexa, KS · On-site

Experience working within structured IT service management environments, including alignment to ITIL practices such as Incident, Request, and Problem Management, is required. * Experience operating ...

Relativity

Senior Technical Account Manager

Wichita, KS · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... ITIL Certification * Relativity Expert Relativity is committed to competitive, fair, and equitable ...

Pearson

Senior Lead, Service Management

Topeka, KS · On-site

The ideal candidate is an experienced service management leader who combines deep ITIL 4 expertise with a platform product mindset , exceptional stakeholder influence, and a passion for operational ...

New

X0PA AI Pte Ltd

Branch Manager Job Description

Wichita, KS · On-site

$60 - $80/hr

Knowledge of ITIL framework, SLAs, and service governance * Familiarity with CRM tools such as Salesforce or HubSpot * Strong sales and business development background * Experience managing multiple ...

OTSI

Appl. Portfolio Manager 2

Overland Park, KS · Hybrid

... ITIL service management framework. Bachelor's degree in Information Technology, Computer Science, or a related field. 10+ years progressive experience in IT, engineering and construction practices ...

OTSI

Appl. Portfolio Manager 2

Overland Park, KS · On-site

Experiencewith service ServiceNow reporting/ITIL service management framework. * Bachelor'sdegree in Information Technology, Computer Science, or a related field. * 10+years progressive experience in ...

Right Talent Right Now

Network Analyst

Topeka, KS · On-site

Cable patching and equipment racking duties as required within the local site Follow ITIL model for ... management Knowledge of DNS / DHCP Knowledge of Load Balancing, content filtering, VPN gateways ...

pcg

Service Desk Technician

Lenexa, KS · On-site

Understanding of ITIL concepts for incident, problem, and change management, along with common service desk metrics. * Basic understanding of security and privacy considerations for AI, including ...

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Showing results 21-40

All JobsItil JobsItil Manager JobsItil Manager Jobs in Kansas

Itil Manager information

See Kansas salary details

$24.7K

$95.4K

$127.1K

How much do itil manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for itil manager in Kansas is $95,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,753.00 and $122,730.00 per year, depending on experience, location, and employer.

What is an ITIL manager?

ITIL Managers are professionals responsible for overseeing the implementation and management of ITIL (Information Technology Infrastructure Library) processes within an organization. They ensure that IT services are delivered effectively by aligning IT service management practices with the needs of the business. Their duties typically include designing, monitoring, and optimizing ITIL processes such as incident, problem, and change management. ITIL Managers also lead teams, train staff, and ensure compliance with ITIL best practices to improve service quality. They play a key role in driving continuous improvement in IT service delivery.

How does an ITIL manager typically collaborate with other departments to ensure service delivery aligns with business objectives?

An ITIL Manager works closely with various departments such as IT operations, development, and business units to ensure IT services effectively support organizational goals. This often involves regular meetings with stakeholders to gather requirements, review service performance, and coordinate process improvements. By facilitating communication between technical teams and business leaders, the ITIL Manager helps ensure that service delivery is both efficient and aligned with strategic objectives. This collaborative approach is essential for maintaining high service quality and fostering a culture of continuous improvement.

What are the key skills and qualifications needed to thrive as an ITIL manager, and why are they important?

To thrive as an ITIL Manager, you need a deep understanding of IT service management frameworks, particularly ITIL, supported by relevant certifications like ITIL Foundation or Intermediate. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Cherwell is typically required to manage and optimize service delivery processes. Strong leadership, problem-solving, and communication skills help drive process improvements and foster collaboration across IT teams. These competencies ensure that IT services align with business goals, deliver value, and maintain high levels of customer satisfaction.

What is the difference between Itil Manager vs Service Delivery Manager?

AspectItil ManagerService Delivery Manager
CertificationsITIL certifications, such as ITIL Foundation or ExpertITIL certifications often preferred; certifications in service management or project management (e.g., PMP) are common
Work EnvironmentFocuses on IT service management processes, frameworks, and improving IT servicesOversees end-to-end service delivery, including customer satisfaction and operational performance
Industry UsagePrimarily in IT and technology sectorsUsed across various industries including IT, telecom, and service-based sectors

The Itil Manager specializes in managing IT service management processes based on ITIL frameworks, ensuring efficient IT operations. The Service Delivery Manager has a broader focus on overall service delivery, customer satisfaction, and operational performance across multiple functions. While both roles require ITIL knowledge, the Itil Manager is more process-oriented, whereas the Service Delivery Manager emphasizes service quality and client relationships.

What are the most commonly searched types of Itil jobs in Kansas?

The most popular types of Itil jobs in Kansas are:

What cities in Kansas are hiring for Itil Manager jobs?

Cities in Kansas with the most Itil Manager job openings:

Itil Manager jobs near you
Infographic showing various Itil Manager job openings in Kansas as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $95,425 per year, or $45.9 per hour.

Appl. Portfolio Manager 2

Premier Inn Hotels LLC (UAE)

Overland Park, KS • On-site

$100 - $125/hr

Other

Re-posted 3 days ago

Job description

Overland Park, United States | Posted on 06/17/2026

Job Description

Object Technology Solutions, Inc (OTSI) has an immediate opening for Appl. Portfolio Manager 2.

Major Responsibilities
  • Ensure all technology maintenance and end‑user support needs for deployed enterprise engineering systems are resolved in a timely manner; driving continuous improvement and Root Cause Analysis (RCA) and Corrective Action opportunities as needed.
  • Define and maintain application & technology roadmaps which ensure deployed solutions are secure, resilient, scalable, and aligned with vendor lifecycles and the overall portfolio strategy.
  • Partner with business, technical, and software/service providers to translate business & technology needs into potential solutions with cost/benefit analysis, achievable project timelines, and standard deployment architectures.
  • Manage relationships with key software providers such as Autodesk, Bentley, Hexagon, AVEVA, Esri, and more to achieve client business outcomes through vendor solutions and services.
  • Lead and develop a small team responsible for executing work within the portfolio, ensuring timely delivery of work in alignment with business priorities and strategic goals.
  • Provide oversight to IT service providers to ensure engineering systems are continuously available, performant, and supported per business needs, IT policies, and contracted KPIs/SLAs.
  • Collaborate with business/discipline stakeholders to package and deploy application updates to client workstations which keep engineering client applications current and free of defects or vulnerabilities.
  • Coordinate with business owners, software providers, and client software procurement teams to ensure applications are continuously rationalized, licenses are right‑sized, and contracts renewed.
Required Qualifications
  • Experience managing the application lifecycle for desktop, cloud, and hosted engineering solutions from key software providers: Autodesk, Bentley, Hexagon, AVEVA, Esri, etc.
  • Experience in the Engineering, Procurement, and Construction (EPC) industry.
  • Background in designing, building and maintaining enterprise design and modeling environments.
  • Experience with mapping a solution’s recommended deployment application architecture into high-level architectures which align with enterprise standards.
  • Client focus and proven ability to solve business problems through the appropriate application of technology.
  • Understanding of cross‑disciplinary AEC workflows and project execution in CAD/CAE technologies.
  • Capability to multi‑task and effectively prioritize within a multi‑tasking environment.
  • Ability to prioritize tasks independently and deliver to expectations as agreed with stakeholder/requester.
  • Excellent verbal, writing and presentation skills targeted to all levels of leadership.
  • Experience leading small technical teams in an operational environment.
  • Understanding of and experience with the software development lifecycle and methodologies.
  • Enterprise data and systems integration experience.
  • Software and systems architecture design, cloud services, and hosting experience.
  • Experience managing third‑party SaaS and application hosting platforms.
  • Understanding of application packaging and deployment technologies and practices via SCCM.
  • Experience with ServiceNow reporting/ITIL service management framework.
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • 10+ years progressive experience in IT, engineering and construction practices, and engineering applications including leading large‑scale projects and initiatives in a complex organization.
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