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It Vendor Jobs (NOW HIRING)

International Paper Company

IT Vendor Manager

Memphis, TN · On-site

$101K - $134K/yr

Position Title: IT Vendor Manager Category/Shift : Salaried Full-Time Pay Range: PL 14 $101,000 - $134,000 Multiple factors, including Individual experience, skills and abilities will determine where ...

International Paper

IT Vendor Manager

Memphis, TN · On-site

$101K - $134K/yr

Position Title: IT Vendor Manager Category/Shift : Salaried Full-Time Pay Range: PL 14 $101,000 - $134,000 Multiple factors, including Individual experience, skills and abilities will determine where ...

Ubertal Inc

IT Vendor Manager

Des Moines, IA · On-site

$92K - $113K/yr

Position Title: IT Vendor Manager Location: Des Moines, IA Engagement Type: Contract Work Mode: Hybrid (onsite Wednesdays) Duration: January 12, 2026 - June 30, 2026 (approximately 5.5 months)​ ...

Cintas

IT Vendor Analyst

Mason, OH · On-site

The IT Vendor Analyst is responsible for maintaining a hardware lifecycle management program that includes all employee computing endpoints. Additional responsibilities include maintaining hardware ...

Cintas

IT Vendor Analyst

Mason, OH · On-site

The IT Vendor Analyst is responsible for maintaining a hardware lifecycle management program that includes all employee computing endpoints. Additional responsibilities include maintaining hardware ...

APS

IT Vendor Management / Relations

Phoenix, AZ

Summary IT Vendor Management / Relations As the IT Vendor Relations Manager at APS, this role ensures that the technology partners supporting our business deliver reliable, highquality services that ...

Deloitte

IT Vendor Financials & Contract Manager

Atlanta, GA · On-site

$91K - $112K/yr

Share: Share IT Vendor Financials & Contract Manager with Facebook Share IT Vendor Financials & Contract Manager with LinkedIn Share IT Vendor Financials & Contract Manager with Twitter Caution ...

Ingrammicro

Sr IT Vendor Manager

Irvine, CA · On-site

The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...

Ingram Micro

Sr IT Vendor Manager

Irvine, CA · On-site

The Sr. IT Vendor Manager is a key member of the Vendor Management Office (VMO) responsible for driving value, performance, and accountability across strategic technology vendors. The role ...

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How much do it vendor jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for it vendor in the United States is $32.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $57.69 per hour, depending on experience, location, and employer.

What are some common challenges IT Vendors face when managing client relationships, and how can they be addressed?

IT Vendors often encounter challenges such as aligning client expectations with deliverables, navigating changing technology needs, and maintaining clear communication throughout project lifecycles. To address these, it’s essential to establish thorough contracts, conduct regular check-ins, and provide transparent updates on progress and potential issues. Proactively managing these aspects helps build trust and ensures successful long-term partnerships. Effective collaboration with internal technical teams and client stakeholders also plays a key role in overcoming these challenges.

What are IT Vendors?

IT Vendors are companies or individuals that supply information technology products, services, or solutions to other organizations. They can provide hardware, software, networking equipment, cloud services, technical support, or consulting. IT vendors play a crucial role in helping businesses access the technology they need to operate efficiently and stay competitive. Organizations often partner with IT vendors for specialized expertise, cost savings, and access to the latest technological advancements.

What is the difference between It Vendor vs IT Support Specialist?

AspectIT VendorIT Support Specialist
CredentialsTypically requires certifications like CompTIA, Cisco, or vendor-specific certificationsOften requires CompTIA A+, Network+, or similar certifications
Work EnvironmentWorks with clients, vendors, and manages product or service deliveryProvides technical support within organizations, troubleshooting hardware and software issues
Employer & Industry UsagePrimarily employed by companies selling IT products/services or as independent consultantsEmployed by organizations to support internal IT infrastructure

While both roles involve technical knowledge and certifications, an IT Vendor focuses on selling, managing, or supporting IT products and services for clients, often working externally. An IT Support Specialist primarily provides internal technical support within an organization, troubleshooting and maintaining IT systems. Understanding these differences helps clarify career paths and job expectations in the IT industry.

What are the key skills and qualifications needed to thrive as an IT Vendor, and why are they important?

To thrive as an IT Vendor, you need expertise in IT solutions, vendor management, contract negotiation, and a solid understanding of business processes, typically backed by a degree in information technology or business. Familiarity with procurement software, customer relationship management (CRM) systems, and relevant certifications like ITIL or CompTIA can be highly beneficial. Strong interpersonal skills, problem-solving abilities, and effective communication set outstanding IT Vendors apart. These skills ensure successful client relationships, efficient solution delivery, and the ability to navigate complex technology procurement environments.
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It Vendor jobs near you
Infographic showing various It Vendor job openings in the United States as of June 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $67,904 per year, or $32.6 per hour.
IT Vendor Manager

IT Vendor Manager

International Paper Company

Memphis, TN • On-site

$101K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

International Paper rating

7.3

Company rating: 7.3 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

298th of 518 rated manufacturers

Job description

Job Description
Position Title:
IT Vendor Manager
Category/Shift:
Salaried Full-Time
Pay Range:
PL 14 $101,000 - $134,000
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Physical Location:
Memphis, TN 38197
The Job You Will Perform:
Purpose: As an IT Vendor Manager, you will operate at the intersection of technology, finance, risk, and operations to ensure IP maximizes value from its strategic technology vendors. The most critical of these vendors is IP's Managed Services Provider (MSP), where you will play a key role in the oversight and management of this partnership. You will balance hands-on governance with strategic oversight by bringing structure, transparency, and data-driven insights to vendor management. This position requires influencing partners across the organization, driving accountability with external partners, and continuously evolving vendor management practices to deliver business value and drive service improvement.
Key Accountabilities
  • IT Vendor Management Strategy
  • Develop the strategy and principles for the management of IT vendors-including both the MSP and all other vendors.
  • Develop processes, documentation, training, and tools that promote good vendor management practices.
  • Serve as a consultant to internal partners on vendor selection, performance, and vendor management practices.
  • Drive an annual refresh of the vendor strategy and vendor segmentation in partnership with key internal stakeholders.
  • IT Vendor Governance
  • Serve as the owner for the MSP partnership; oversee, manage, and measure the performance of the MSP.
  • Develop and execute the governance plan for the MSP, which includes appropriate controls and meetings (e.g. WBRs, MBRs, QBRs) to review service performance, ensure contract compliance, and provide visibility.
  • Support vendor governance of IT strategic vendors, facilitating vendor relationship activities where identified as a critical engagement point.
  • Drive end-to-end vendor lifecycle governance and stakeholder adoption of IT VMO practices.
  • Develop and provide training or consultation on processes for the IT organization including integration points with the PDP process.
  • Manage vendor contract data in the appropriate system(s) to ensure accurate data to support contract renewal monitoring, notifications, and access to key contract terms.
  • Maintain alignment of outsourced services with business priorities.
    Performance and Financial Management
  • Develop metrics to manage the performance of the MSP's performance of IT services and support (i.e. SLAs and KPIs).
  • Oversee MSP performance management, including SLA compliance.
  • Deliver coordinated feedback from all stakeholders to MSP leadership.
  • Monitor KPIs and resolve vendor performance or service quality issues proactively.
  • Serve as the escalation point for the MSP partnership and where necessary, lead remediation and escalation management for operational or performance concerns.
  • Perform vendor financial oversight of the MSP contract, including oversight of spend, budgeting, and invoicing.
  • Develop and maintain vendor reports, scorecards, and dashboards.
  • During M&A activities, execute license transfer activities and identify vendor contract synergies.
  • Drive service improvement and cost management.
  • Cross-Functional Collaboration
  • Develop strong relationships with internal and external stakeholders.
  • Partner with internal stakeholders to gather feedback and ensure MSP vendor performance aligns with business expectations.
  • Provide leadership and expertise to support decision-making and resolve contract disputes.
  • Participate in appropriate governance meetings across IT teams to observe and gather feedback of vendor performance.
  • Partner with internal stakeholders to create strong contractual documents (e.g. SOWs, MSAs, PSAs, etc.) for the MSP and IT strategic vendors.
    Risk Management
  • Monitor overall IT vendor portfolio and make recommendations to reduce risk (e.g. market consolidation, vendor over-dependency, predatory vendors).
  • Manage and provide assistance of publisher or third-party software audits including collection, assessment, review, approval and communication of results.
  • Manage and provide assistance of publisher software usage awareness activities through education and assess for compliance

The Skills You Will Bring:
Education and General Experience:
  • Bachelor's Degree (preferably in computer science, business IT, or another technical field)
  • 8+ years of IT experience
  • Robust vendor management experience with ability to deliver actionable feedback and negotiate resource changes
  • Ability to manage disputes, build consensus, and collaborate between stakeholders
  • Must have exceptional communication, analytical, and influence skills as the position regularly interacts with internal and external senior leaders
  • Comfortable with quantitative analysis, evaluating vendor performance, and holding the vendor accountable
  • Experience and comfort holding others accountable, which will include vendors and internal stakeholders

Functional Knowledge and Experience
  • 2+ years working on vendor financial management (budgeting, forecasting, cost optimization)
  • 4+ years of experience focusing on IT vendor management, partner management, supplier governance, IT operations, or enterprise technology operations
  • Experience with negotiation skills
  • Strong eye for detail and ability to identify root causes
  • Preferred:
  • Experience building and managing large vendor contracts
  • Understanding of general IT controls, applications controls, and change management methodologies

Technical:
  • Good understanding of procurement processes.
  • Understanding of legal frameworks, concepts, and language that may be in contracts.
  • Experience leveraging tools to manage vendor financial performance, such as SAP ERP / S4 Hana, SAP BW, SAP Ariba, and/or others.
  • Experience leveraging tools to manage contracts and entitlement data such as Sirion CLM, ServiceNow HAM, ServiceNow SAM, and/or others.
  • 2+ years of experience using ServiceNow for vendor lifecycle governance, with exposure to modules such as:
  • Software Asset Management (SAM)
  • Vendor Management Workspace
  • Service Level Management (SLM)
  • Performance Analytics (PA)
  • IT Service Management (ITSM)
  • Experience creating dashboards and reports with visualization tools, such as ServiceNow, PowerBI, Microsoft Fabric, and/or others.

Competencies needed for this position:
  • Action Oriented
  • Drives Results
  • Manages Conflict
  • Builds Networks
  • Organizational Savvy
  • Ensures Accountability
  • Business Acumen
  • Plans and Aligns
  • Collaborates

About Us
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets
The Career You Will Build:
Leadership training, promotional opportunities
The Impact You Will Make:
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
The Company You Will Join:
International Paper (NYSE: IP; LSE: IPC) creates sustainable packaging solutions that enable our customers, teammates and shareowners to thrive in an ever-changing world. We are a leader in corrugated packaging, partnering with customers across industries to protect what matters most, strengthen supply chains and create lasting value. Learn more at internationalpaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.

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About International Paper

Sourced by ZipRecruiter

International Paper is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion.

Industry

Paper manufacturing

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1898

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