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It Technical Account Manager Jobs (NOW HIRING)

CloudZero

Staff Technical Account Manager

Boston, MA · Remote

$150K - $170K/yr (+ commission)

Staff Technical Account Manager As a Staff Technical Account Manager, you will apply both of your ... We built the financial control plane for AI: the system finance, IT, and engineering use to connect ...

Cartesia

Technical Account Manager

San Francisco, CA · On-site

$220K - $280K/yr

About the Role We're looking to hire a Technical Account Manager to own the enterprise customer ... Cartesia participates in E-Verify and will provide the federal government with Form I-9 information ...

Seven AI

Technical Account Manager

Boston, MA · On-site

7AI is seeking a Technical Account Manager to join our growing team as the primary business and ... technology environments. * Strong program management skills, with the ability to drive alignment ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven ... Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical ...

iboss

Technical Account Manager

Atlanta, GA

To learn more, visit The Technical Account Manager (TAM) will play an advisory role to customers ... In this role you can expect to be very hands-on with technology and will also be responsible for ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven ... Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical ...

SpaceXAI

Technical Account Manager

Austin, TX · On-site

Today SpaceXAI is actively developing the technologies to make this possible, with the ultimate ... We are looking for a Technical Account Manager (TAM) / Solutions Architect (Technical Lead) to own ...

Writing.io

Title: Associate Technical Account Manager Location: USA; Remote (Cleveland area preferred ... Ability to manage routine account activities under supervision; learn new technologies and products ...

Arrive

As our Technical Account Manager, you will serve as the trusted technical advisor for our ... interpret information. * Experience or familiarity with connected vehicle services, mapping ...

Arrive

Technical Account Manager

Atlanta, GA · On-site

As our Technical Account Manager, you will serve as the trusted technical advisor for our ... interpret information. * Experience or familiarity with connected vehicle services, mapping ...

Impact Networking

Technical Account Manager

Madison, WI · On-site

$95K - $120K/yr

Job Overview The Technical Account Manager (TAM) serves as a trusted technical advisor and ... Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience ...

AutoStore

Technical Account Manager

Salem, NH · On-site

Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software ... information, or any other characteristic protected by applicable federal, state, or local laws and ...

DirectedLINK LLC

IT Technical Aid

Los Angeles, CA

$22 - $25/hr

Title: IT Technical Aid Employment Type: Contract (12-24+ Months) Compensation Range: $22.00-$25.00 per hour Location: Los Angeles, CA Work Schedule: Monday-Friday, 8:00 AM-5:00 PM (Part-Time, 20 ...

Xperteks

Remote Technical Account Manager

$80K - $100K/yr

The Role As a Remote Technical Account Manager, you will own the health and growth of a defined ... Required Experience and Skills * 3+ years in an MSP or IT services environment in a client-facing ...

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It Technical Account Manager information

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$40K

$86.4K

$169K

How much do it technical account manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for it technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What cities are hiring for It Technical Account Manager jobs?

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Infographic showing various It Technical Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Associate Technical Account Manager

Remote

Keyfactor, Inc.
Network Security • 51 - 200 employees
Learn more about Keyfactor, Inc.external

Full-time

Posted 13 days ago

Job description

Title:  Associate Technical Account Manager

Location: USA; Remote (Cleveland area preferred)

Experience: Associate

Job Function:  Professional Services

Employment Type:  Full-Time 

Industry:  Computer & Network Security

Travel Requirements:<25%

About the position

The Associate Technical Account Manager supports the post-sale technical relationship for a portfolio of customer accounts and helps customers achieve successful adoption of company solutions. This role partners with more senior team members to address routine customer needs, coordinate issue resolution, and monitor account health and usage. The Technical Account Manager I develops technical and customer facing expertise while contributing to positive customer outcomes through strong communication, responsiveness, and attention to detail.

Job Responsibilities

  • Support a portfolio of customer accounts by assisting with post-sale technical relationship activities and routine follow-up actions.
  • Help customers adopt and use company solutions by providing guidance on standard processes, product functionality, and next steps.
  • Respond to routine customer questions and technical requests, escalating more complex issues to senior team members as appropriate.
  • Monitor customer activity, support cases, and usage trends to identify basic risks, follow-up needs, or adoption gaps.
  • Coordinate with internal teams, including Support, Customer Success, Product, and Engineering, to help drive timely issue resolution.
  • Prepare customer meeting notes, status updates, and action items, ensuring accurate and timely documentation in internal systems.
  • Participate in customer onboarding, technical check-ins, and recurring account meetings alongside more senior Technical Account Managers.
  • Maintain a working understanding of customer environments, business goals, and common technical use cases.
  • Contribute to customer-facing documentation, internal knowledge resources, and process improvement efforts.
  • Demonstrate strong verbal and written communication skills in customer interactions, internal collaboration, and follow-up communications.

Minimum Qualifications, Education, and Skills

  • Bachelor's degree or equivalent experience
  • Up to 2 years of related experience in technical account management, customer success, technical support, implementation support, solutions delivery, or a similar customer-facing technical role.
  • General knowledge of enterprise software environments, customer support processes, and technical issue coordination is required. Exposure to cybersecurity, PKI, certificate management, cloud platforms, networking, or infrastructure environments is preferred but not required.
  • Foundational customer relationship management; technical aptitude; issue tracking and follow-up; organization and time management; CRM and case management tools; documentation skills; basic presentation skills; strong verbal and written communication skills; ability to explain routine technical concepts clearly and professionally.
  • Ability to manage routine account activities under supervision; learn new technologies and products quickly; communicate clearly and professionally with customers and internal stakeholders; identify and escalate issues appropriately; maintain accurate documentation; follow established processes; manage multiple priorities in a structured environment. #LI-NA1

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