As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
Telephony IT Tech
North Mankato, MN · On-site
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...
IT Technician
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
Quick apply
IT Technician
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
Becker, MN · On-site
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
Becker, MN · On-site
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
IT Technician
$42K - $47K/yr
This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee. * Patience: Often the clients don't ...
Service Delivery Engineer II
Mendota Heights, MN · On-site
$55K - $65K/yr
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Service Delivery Engineer II
Mendota Heights, MN · On-site
$55K - $65K/yr
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
Provide basic to mid-level IT tech support to our partners via onsite and remote means * Engineer long-term solutions * Monitor the progress of tickets and key partner support metrics * Thoroughly ...
It Tech information
See Minnesota salary details
$28.4K - $32.8K
4% of jobs
$36.6K is the 25th percentile. Wages below this are outliers.
$32.8K - $37.1K
23% of jobs
The median wage is $40.5K / yr.
$37.1K - $41.5K
29% of jobs
$41.5K - $45.9K
10% of jobs
$45.9K - $50.2K
9% of jobs
$50.6K is the 75th percentile. Wages above this are outliers.
$50.2K - $54.6K
6% of jobs
$54.6K - $58.9K
5% of jobs
$58.9K - $63.3K
4% of jobs
$63.3K - $67.7K
4% of jobs
$67.7K - $72K
3% of jobs
$72K - $76.4K
2% of jobs
$28.4K
$47K
$76.4K
How much do it tech jobs pay per year?
As of Aug 17, 2026, the average yearly pay for it tech in Minnesota is $47,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $53,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an IT Tech, and why are they important?
To thrive as an IT Tech, you need a solid understanding of computer hardware, software troubleshooting, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and remote support tools is often required in this role. Strong problem-solving abilities, patience, and effective communication skills help IT Techs deliver excellent user support and work efficiently with teams. These competencies ensure quick resolution of technical issues, minimize downtime, and maintain seamless technology operations within an organization.
What is an IT Tech?
IT Techs, short for Information Technology Technicians, are professionals responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems within an organization. They provide support to users by resolving technical issues and ensuring that IT resources run smoothly. IT Techs may also assist with setting up new equipment, performing system upgrades, and implementing security measures to protect data. Their role is essential for keeping technology operations efficient and minimizing downtime.
What is the difference between It Tech vs Network Technician?
| Aspect | It Tech | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Cisco CCNA | CompTIA Network+, Cisco CCNA |
| Work Environment | Office, data centers, client sites | Data centers, client sites, office |
| Primary Responsibilities | Hardware/software support, troubleshooting, system setup | Network setup, troubleshooting, maintenance |
| Industry Usage | IT services, tech support, corporate IT | Networking companies, IT departments, telecom |
While both roles involve technical support, an It Tech generally handles a broader range of hardware and software issues across various systems, whereas a Network Technician specializes in network infrastructure, including setup and troubleshooting of network hardware and connections. The certifications and work environments overlap significantly, but their focus areas differ within the IT industry.
What are some common challenges IT Techs face when supporting end-users, and how can they effectively address them?
IT Techs often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges effectively, it's important to develop strong problem-solving skills, prioritize tasks based on urgency and impact, and practice clear, patient communication. Building a solid knowledge base and staying current with the latest technologies also helps IT Techs provide efficient and reliable support.
What are the most commonly searched types of It Tech jobs in Minnesota?
The most popular types of It Tech jobs in Minnesota are:
What are popular job titles related to It Tech jobs in Minnesota?
For It Tech jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching It Tech jobs in Minnesota look for?
The top searched job categories for It Tech jobs in Minnesota are:
What cities in Minnesota are hiring for It Tech jobs?
Cities in Minnesota with the most It Tech job openings:
Job description
As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization’s Avaya VoIP and Verint systems, including the phone squad support desk, provide direct support to end users in troubleshooting and problem resolution, consult and guide phone related strategies for call routing and set up, install and configure hardware and software applications including upgrades and new deployments. You must be self-motivated with well-developed problem-solving skills and will need little direction to take needed action. On the Navitor Phone Squad you will be working independently and in a team environment on a daily basis. On-the-job Training will be provided for the core concepts of this role.
Key Responsibilities
- Administration of telephony and related hardware and software applications including routine support, maintenance and monitoring
- Provide support to users of the telephony related hardware and software applications as part of the phone squad support team
- Researches error messages and takes necessary actions
- Identify, diagnose, and resolve problems affecting performance
- Training and best practice identification of telephony and related software applications
- Purchase of routine telephony related hardware
- Provide telephony strategies and solutions for the organization
- Assist with management of new site deployments, upgrades, implementations or other tasks as assigned
Available Shift
Monday - Friday 8:00am - 5:00pm, after hours & weekends as needed (with Hourly Compensation)
About Taylor & Company Tax and Accounting
Sourced by ZipRecruiter
Industry
Accounting services
Company size
11 - 50 Employees
Headquarters location
Towson, MD, US