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It Tech Assistant Jobs in Texas (NOW HIRING)

RealPage, Inc.

Revenue Mgmt Advisor I

Richardson, TX

$85K - $145K/yr

Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction. * Maintain a working knowledge of the integration with each Property Management System.

RealPage, Inc.

Revenue Mgmt Advisor I

Richardson, TX · On-site +1

$85K - $145K/yr

Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction. * Maintain a working knowledge of the integration with each Property Management System.

RealPage, Inc.

Revenue Mgmt Advisor I

Richardson, TX · On-site

$85K - $145K/yr

Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction. * Maintain a working knowledge of the integration with each Property Management System.

RealPage, Inc.

Revenue Mgmt Advisor I

Richardson, TX · On-site +1

$85K - $145K/yr

Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction. * Maintain a working knowledge of the integration with each Property Management System.

Crane Company

IT Administrator

Montgomery, TX · On-site

Provide first and secondlevel IT support for end users, including desktops, laptops, mobile devices, printers, and basic network connectivity * Assist with user account administration , access ...

Crane Company

IT Administrator

Montgomery, TX · On-site

Provide first- and second-level IT support for end users, including desktops, laptops, mobile devices, printers, and basic network connectivity * Assist with user account administration , access ...

Sames Motor Company Inc

IT SPECIALIST

Laredo, TX · On-site

IT SPECIALIST Join the Sames Auto Group Team! Sames Auto Group is growing, and we're looking for a ... Provide remote and onsite technical support * Assist with LAN, WAN, Wi-Fi, and VPN connectivity

Sames Motor Company Inc

IT SPECIALIST

Laredo, TX · On-site

Description: IT SPECIALIST Join the Sames Auto Group Team! Sames Auto Group is growing, and we're ... Provide remote and onsite technical support * Assist with LAN, WAN, Wi-Fi, and VPN connectivity

Sames Automotive Group

IT SPECIALIST

Laredo, TX · On-site

Description IT SPECIALIST Join the Sames Auto Group Team! Sames Auto Group is growing, and we're ... Provide remote and onsite technical support * Assist with LAN, WAN, Wi-Fi, and VPN connectivity

PACCAR

IT Manager

Mckinney, TX

$88K - $108K/yr

Support SAP-related business processes and collaborate with corporate IT teams on issue resolution and enhancements. * Assist with data integrity initiatives and reporting requirements. Job ...

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All JobsIt Tech JobsIt Tech Assistant JobsIt Tech Assistant Jobs in Texas

It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Texas? The most popular types of It Tech jobs in Texas are:
What cities in Texas are hiring for It Tech Assistant jobs? Cities in Texas with the most It Tech Assistant job openings:
It Tech Assistant jobs near you

Revenue Mgmt Advisor I

RealPage, Inc.

Richardson, TX

$85K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

225th of 243 rated software companies

Job description

Overview

The Revenue Management Advisor I provides insight and advice to customers from both a Revenue Management and general operations perspective. Revenue Managers collaborate with representatives at all levels of the organization to understand and implement strategy as well as track and review overall performance.

Responsibilities
  • Build and maintain relationships with customers and internal RealPage staff.
  • Review pricing recommendations with or on the customers behalf to ensure customer adoption and satisfaction.
  • Regular discussions with site, regional and asset managers related to pricing questions.
  • Consult with customers on operational questions related to Revenue Management.
  • Consult with customers on parameter reviews and tuning.
  • Articulate the revenue management value proposition and develop credibility for its concepts and benefits across client organizations.
  • Efficiently run multiple projects and use Salesforce to track and update project steps.
  • Effectively communicate technical items to IT Tech or Support and follow-up to ensure customer satisfaction.
  • Maintain a working knowledge of the integration with each Property Management System.
  • Identify opportunities for ongoing learning to ensure Revenue Management is fully adopted by the customer.
  • Prioritize requests for system enhancements and coordinate follow-up with the RealPage or customer's product management group.
  • Provide input and feedback, from a business user's perspective to the RealPage Product group, on solution features and functionality.
  • Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success.
  • Coordinate regular performance calls reporting to management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions.
Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • 3 years of experience in multifamily property management or related industry.
  • Experience using Microsoft office products; Microsoft Excel, Power Point and Word.
  • Excellent communication skills, both written and verbal, with ability to influence others.
  • Strong project management skills required; ability to manage multiple priorities simultaneously.
  • Ability to adapt to change and work well in an autonomous dynamic environment.
  • Ability to travel up to 20% and work outside normal business hours at times depending upon workload.
  • Demonstrated ability to proactively assess and address risk.
  • Analytical background and ability to learn new systems quickly.

PREFERRED KNOWLEDGE/SKILLS/ABILITIES

  • 5 years of experience in multifamily property management or revenue management.
  • Familiarity with RealPage products or other property management software.

#LI-VM2

Salary and Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

Pay RangeUSD $85,200.00 - USD $145,200.00 /Yr.Employment Type: OTHER

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