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It Systems Support Technician Jobs in Brooklyn, NY

Solomon Page

IT Support Technician

Clark, NJ · On-site

$27.96/hr

Our client, a personal care manufacturing company, is looking for a IT Support Technician to join their team! This will be a onsite role working out of their office in Clark. The successful candidate ...

ClifyX

IT support

South Plainfield, NJ · On-site

$22.50 - $30.75/hr

IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure the continuity of local ...

Anysphere

IT Systems Engineer

Manhattan, NY · On-site

Create and maintain a comprehensive IT knowledge base that powers AI-assisted employee support. * Lead IT systems integration and modernization efforts as we scale (identity, device management, and ...

Adorama

IT Systems Administrator

New York, NY

$80K - $95K/yr

We assume positive intent, listen actively, and support one another. What You'll Do Printique is seeking a hands-on IT Systems Administrator to support and maintain the technology environment at our ...

acast

Senior IT Support Technician

Manhattan, NY · Hybrid

$90K - $95K/yr

About the role We are looking for a driven and experienced Senior IT Support Technician to serve as ... systems. * Familiarity with an identity provider (IdP) such as Okta or Azure AD for access ...

Acast

Senior IT Support Technician

Manhattan, NY · On-site

$90K - $95K/yr

About the role We are looking for a driven and experienced Senior IT Support Technician to serve as ... systems. * Familiarity with an identity provider (IdP) such as Okta or Azure AD for access ...

Soni Resources

IT Support

Manhattan, NY · On-site

$30 - $35/hr

Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ... Experience with documentation, ticketing systems, or inventory management is a plus Compensation ...

Credit Genie

IT Systems Engineer

Manhattan, NY · On-site

IT Systems Engineer Credit Genie is a mobile-first financial wellness platform designed to help ... We are committed to supporting our employees when circumstances arise that require remote work or ...

Soni Resources

IT Support

New York, NY · On-site

$30 - $35/hr

Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ... Experience with documentation, ticketing systems, or inventory management is a plus Compensation ...

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It Systems Support Technician information

See Brooklyn, NY salary details

$13

$26

$44

How much do it systems support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for it systems support technician in Brooklyn, NY is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Systems Support Technician, and why are they important?

To thrive as an IT Systems Support Technician, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is typically required. Strong communication, problem-solving, and customer service skills help technicians explain technical issues and resolve problems efficiently. These skills and qualities are essential for minimizing downtime, ensuring system reliability, and providing effective support to end users.

What are some common challenges IT Systems Support Technicians face, and how can they effectively manage them?

IT Systems Support Technicians often encounter challenges such as troubleshooting diverse technical issues under time pressure, supporting users with varying levels of technical knowledge, and keeping up with rapidly changing technologies. To manage these challenges, technicians benefit from strong problem-solving skills, clear communication, and proactive learning to stay current on new systems and software. Additionally, collaborating closely with other IT team members and documenting solutions helps ensure consistent, efficient support across the organization.

What is an IT Systems Support Technician?

An IT Systems Support Technician is a professional responsible for maintaining, troubleshooting, and repairing computer systems, networks, and related technology within an organization. They provide technical support to users, help install and configure hardware and software, and ensure that IT operations run smoothly. These technicians often handle issues like connectivity problems, software errors, and hardware malfunctions, working either onsite or remotely. Their role is crucial in minimizing downtime and keeping business operations efficient.

What is the difference between It Systems Support Technician vs Network Support Specialist?

AspectIt Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, office settings, on-site and remoteNetwork infrastructure, data centers, on-site
Employer & Industry UsageIT departments across various industriesNetworking companies, large enterprises
Common Search & ComparisonYesYes

The main difference is that It Systems Support Technicians focus on overall system support, including hardware, software, and user issues, while Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ based on technical focus.

What are popular job titles related to It Systems Support Technician jobs in Brooklyn, NY? For It Systems Support Technician jobs in Brooklyn, NY, the most frequently searched job titles are:
What job categories do people searching It Systems Support Technician jobs in Brooklyn, NY look for? The top searched job categories for It Systems Support Technician jobs in Brooklyn, NY are:
It Systems Support Technician jobs near you
IT Support Technician

IT Support Technician

Solomon Page

Clark, NJ • On-site

$27.96/hr

Contractor

Medical, Dental, Retirement

Posted 14 days ago

Job description

Our client, a personal care manufacturing company, is looking for a IT Support Technician to join their team! This will be a onsite role working out of their office in Clark. The successful candidate will have a Bachelor's degree, over 3 years of desktop support experience and experience using ServiceNow.
  • Role Overview:
  • Contract Role: 12 months
  • Pay: $27.96/hr on W2
Responsibilities:
  • Serve as the primary face of IT Support, providing professional, face-to-face technical assistance for walk-up employee inquiries.
  • Responsible for configuring, imaging, and troubleshooting a diverse range of devices (Windows 11, Mac OS, iOS/Android) and enterprise software like Office 365 and Adobe Creative Cloud.
  • Maintain conference room technology (Microsoft Teams Rooms), Cisco IP phones, network printers, and basic LAN/Wi-Fi connectivity.
  • Manage user accounts via Azure Active Directory and track the entire incident lifecycle including asset inventory and knowledge base documentation within ServiceNow
Required Qualifications:
  • Requires 3-5 years of proven desktop support experience or a bachelor's degree in a related field
  • CompTIA A+ certification is preferred
  • Expert in Windows 11, Mac OS, Microsoft Office 365, and Active Directory administration
  • Proficiency in using ServiceNow (or similar ITSM tools) and a solid understanding of basic networking (TCP/IP, Wi-Fi) and endpoint security
  • Excellent verbal and written English skills are essential for explaining technical concepts to non-technical users, with multilingual abilities being a strong advantage
  • Needs a patient, welcoming demeanor with strong critical thinking skills to prioritize tasks in a high-pressure, fast-paced walk-up environment

The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
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