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It Support Jobs in Reston, VA (NOW HIRING)

State Affairs

IT Support Engineer

Washington, DC · On-site

$75K - $85K/yr

We are hiring an IT Support Engineer to join our team located in Washington, DC. As the IT Support Engineer you will: * Actively identify repetitive manual tasks, ticket trends, and system ...

Booz Allen Hamilton

IT Support Specialist

Mclean, VA

$69K - $158K/yr

IT Support Specialist The Opportunity: Supports day-to-day remote technical aspects of product operational data to identify diagnostic issues in enough detail to determine if the root cause is ...

SpaceX

IT Support Technician

Washington, DC · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Suppor ...

Booz Allen Hamilton, Inc.

IT Support Specialist

Mclean, VA · On-site

$69K - $158K/yr

Share IT Support Specialist The Opportunity: Supports day-to-day remote technical aspects of product operational data to identify diagnostic issues in enough detail to determine if the root cause is ...

Leidos

IT Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This ...

Leidos

IT Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This ...

Blue Heron Capital

IT Support Technician

Mclean, VA · On-site

$21.75 - $30/hr

Verato, a company focused on identity intelligence, is seeking an IT Support Technician to join their technology team. The role involves providing top-level support to users, managing IT requests ...

TRIAEM, LLC

PEO IT Support

Springfield, VA

PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...

TRIAEM, LLC

PEO IT Support

Springfield, VA · On-site

PEO IT Support Required Skills/ Education/Experience * 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include ...

Verato

IT Support Technician

Mclean, VA · On-site

$21.75 - $29.75/hr

The IT Support Technician will be part of our technology team. The ideal candidate will be fast to learn and will provide top level support to all our users. We are a rapidly growing company, so we ...

Unisys

IT Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

Experience: - Minimum 4 years of IT support experience in a service desk or desk-side environment. - Strong knowledge of Windows and macOS operating systems, hardware troubleshooting, and enterprise ...

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All JobsIt Support JobsIt Support Jobs in Reston, VA

It Support information

See Reston, VA salary details

$12

$19

$27

How much do it support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for it support in Reston, VA is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.25 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Reston, VA? The most popular types of It Support jobs in Reston, VA are:
What are popular job titles related to It Support jobs in Reston, VA? For It Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Reston, VA look for? The top searched job categories for It Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for It Support jobs? Cities near Reston, VA with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Reston, VA as of June 2026, with employment types broken down into 63% Full Time, 32% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,231 per year, or $19.3 per hour.
IT Support Engineer

IT Support Engineer

State Affairs

Washington, DC • On-site

$75K - $85K/yr

Full-time

Posted 5 days ago

Job description

State Affairs is the nation's leading news and policy intelligence platform focused on state governments. We combine nonpartisan coverage of Statehouses across the country alongside state government data and AI-native tools into a singular platform.
We inform and empower decision makers, policy professionals and citizens through our award-winning journalism and data - delivering profound insights to help our customers decode and act on state politics and policy. We're building a category-defining business that will reshape America as we strengthen visibility into what's happening and why at the state level.
We are hiring an IT Support Engineer to join our team located in Washington, DC.
As the IT Support Engineer you will:
  • Actively identify repetitive manual tasks, ticket trends, and system inefficiencies to design automated solutions; develop, test, and maintain robust scripts (Python, PowerShell, Bash) to reduce system overhead and automate routine IT workflows.
  • Leverage REST APIs to connect disparate IT tools, software, and administrative systems, streamlining operations, pulling metrics, and ensuring seamless data synchronization.
  • Optimize and manage automated employee onboarding and offboarding workflows-including laptop provisioning (macOS/Windows) via MDM tools (Jamf, Intune) and maintaining SSO, directory systems, and corporate SaaS application access controls (Okta, Azure AD).
  • Diagnose and resolve complex multi-platform hardware, software, and local network issues for hybrid and distributed teams, ensuring that the root cause of every major issue is evaluated for a permanent, automated fix.
  • Support network engineering with basic VLAN routing, secure Wi-Fi deployment, and VPN provisioning, while monitoring alerts across security firewalls, intrusion detection networks, and endpoint security layers (EDR/SIEM).
  • Oversee and automate physical security and badge access systems to ensure badge provisioning on day one and revocation upon offboarding.
  • Maintain clear documentation for all automated workflows, scripts, and infrastructure changes, utilizing basic Git commands to share and manage administrative source code across the IT team.
  • Assist in routine security patch management audits and corporate compliance validation to ensure endpoint security standards are met.

Essential Qualifications for this position include:
  • Bachelor's degree in computer science, engineering, or related field
  • Prior professional work experience as an IT Support Engineer operating a support desk
  • Knowledge of network protocols (TCP/IP, DNS, DHCP, routing rules) and operating system internals.
  • Ability to modify and execute scripts written in Python or a comparable language to automate workflows.

Preferred Qualifications for this position include:
  • Prior professional work experience in a start-up organization
  • Certifications: CompTIA Security+, Network+, Cisco CCNA, or AWS Certified Cloud Practitioner.

This is an onsite work opportunity and our teams operate from the State Affairs office in Washington, DC (located at L and 15th St. NW)/ State Affairs offers a competitive salary and a comprehensive benefits package to employees.
The annual salary range for this role as it is posted is $75,000 - $85,000 for candidates working from the State Affairs office in Washington, DC. The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity. Benefits listed in this posting may vary depending on the nature of your employment with State Affairs.
Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
State Affairs is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. State Affairs does not discriminate against applicants on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, veteran status, disability, or any other protected characteristic in accordance with federal, state, and local law.
State Affairs is committed to providing reasonable accommodations for qualified individuals with disabilities as they go through our job application and interview process. If you need assistance or an accommodation due to a disability, you may contact us at jobs@stateaffairs.com
By submitting your application, you affirm the content contained therein is true and accurate in all respects. Please note that prior to employment, State Affairs will obtain background checks for employment purposes that may include, where permitted by law, the following: identify verification, prior employment verification, personal and professional references, educational verification, and criminal history. For certain roles, further background checks covering additional information and activities may be initiated.
"By clicking "Submit Application" you are consenting to the use and retention of the information you have provided as set forth in the State Affairs Privacy Policy.

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