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It Support Jobs in Bothell, WA (NOW HIRING)

LifeStance Health

IT Field Support Technician

Kirkland, WA · On-site

$25 - $28/hr

Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to ...

Summit Group Solutions

IT Manager

Redmond, WA

$50 - $60/hr

Reporting directly to the CTO,support day-to-day IT operations across both facilities, including desktop support, helpdesk, Office 365 administration, and cloud-based tools. * Maintain network ...

Dick's Drive-Ins, Ltd., L.P.

IT Specialist

Seattle, WA · On-site

$80K - $100K/yr

Join a growing in-house technology function with direct executive support. * Work on systems that ... The Opportunity We're hiring an IT Specialist to help ensure every Dick's Drive-In location ...

Dick's Drive-Ins, Ltd., L.P.

IT Specialist

Seattle, WA · On-site

$80K - $100K/yr

Join a growing in-house technology function with direct executive support. * Work on systems that ... The Opportunity We're hiring an IT Specialist to help ensure every Dick's Drive-In location ...

NerdsToGo

Senior IT Technician

Bellevue, WA · On-site

$28 - $37/hr

On-demand (as-needed) IT support * Managed IT for small business clients (1-100 employees) We are locally owned and operated, and our team takes pride in delivering white-glove service in every ...

Aldridge

Support Specialist (2365)

Renton, WA · On-site

$24 - $26/hr

As an IT Support Specialist at Aldridge, you will play a key role in ensuring the smooth operation of IT systems, providing technical support, and delivering high-quality service to our clients.

ALDRIDGE

Support Specialist (2365)

Renton, WA

$24 - $26/hr

As an IT Support Specialist at Aldridge, you will play a key role in ensuring the smooth operation of IT systems, providing technical support, and delivering high-quality service to our clients.

Omnidian

System Specialist, IT

Seattle, WA · Hybrid

Provide day-to-day support for end-user Windows and Mac workstations, office software, and ... Partner with the Information Security Team and senior IT staff to swiftly execute tasks required to ...

Omnidian

System Specialist, IT

Seattle, WA · Hybrid

Provide day-to-day support for end-user Windows and Mac workstations, office software, and ... Partner with the Information Security Team and senior IT staff to swiftly execute tasks required to ...

Omnidian

System Specialist, IT

Seattle, WA · On-site

Provide day-to-day support for end-user Windows and Mac workstations, office software, and ... Partner with the Information Security Team and senior IT staff to swiftly execute tasks required to ...

Fenwick & West LLP

IT Intern

Seattle, WA · Hybrid

$25/hr

Service Desk & AV Support (New York, NY): exposure to daily service desk operations ... Interest in IT support, cybersecurity, or AI-related technology * Eagerness to learn and ...

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All JobsIt Support JobsIt Support Jobs in Bothell, WA

It Support information

See Bothell, WA salary details

$13

$20

$29

How much do it support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for it support in Bothell, WA is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.84 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Bothell, WA? The most popular types of It Support jobs in Bothell, WA are:
What are popular job titles related to It Support jobs in Bothell, WA? For It Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Bothell, WA look for? The top searched job categories for It Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for It Support jobs? Cities near Bothell, WA with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Bothell, WA as of June 2026, with employment types broken down into 62% Full Time, 34% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $43,230 per year, or $20.8 per hour.
Manager of Information Technology

Manager of Information Technology

Northwest Center

Seattle, WA • Hybrid

$130K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Northwest Center seeks a strategic and systems-minded Manager of Information Technology (IT) to oversee daily IT operations and ensure consistent, reliable support throughout the organization. As an $80M nonprofit social enterprise with more than 900 diverse employees, the organization depends on technology to enable connectivity, operational efficiency, and scalable service delivery.
 
This role will focus on leading a small internal team of technologists and managing vendor relationships. An ideal candidate for this role will be comfortable working across varying levels of IT maturity, customer-service focused, and willing to roll up their sleeves and get hands-on when necessary.
 
Location: SeaTac and Seattle, WA | Hybrid
Wage Range: $130k - $170k Annual Salary
Schedule: Monday - Friday; 8 am – 5 pm
 
Benefits:      
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annually
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program, including six free therapy sessions per year
  • Opportunity to become a mentor or mentee through NWC’s Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/   
 
Key Responsibilities:
  • Manage a team supporting multiple  locations with a variety of corporate IT operations disciplines, including service desk, infrastructure, networking, identity and endpoint management  
  • Establish and maintain clear IT standards, procedures, and documentation, including SOPs and knowledge base articles, so that work is consistent and repeatable
  • Lead continuous improvement through policies, standardization, and processes enhancing service delivery and availability
  • Manage Hardware, software, and system inventory, including purchasing, maintenance, and vendor negotiation and coordination
  • Monitor IT systems for issues or risks and take action to prevent disruptions or data loss
  • Maintain secure and compliant technology environment aligned with company standards and best practices
  • Evaluate new or existing technology tools and make practical recommendations to improve reliability and efficiency
  • Lead and support the IT team, including hiring, training, performance feedback, and day-to-day work direction
  • Collaborate with stakeholders to determine business and systems requirements to recommend/deliver IT solutions
  • Collaborate with leadership to support budgeting, planning, and execution of technology initiatives
  • Create and track service metrics, including SLAs, uptime, response times, reliability, and operational health
  • Manage vendor relationships, ensuring optimal performance of outsourced IT services and solutions
Requirements:
  • Bachelor’s degree in computer science or related field, or equivalent work experience.
  • 5+ years of IT leadership experience with direct ownership of core corporate systems and IT operations in a multi-site environment
  • 5+ Years of experience providing IT support for an organization using the Microsoft Technology stack, including Azure, 365, Teams, Power, Entra ID, Intune, Defender, Purview, Sentinel, Secure Service Edge, etc.
  • Experience leading IT projects/initiatives from idea to completion
  • Experience in nonprofit, education, healthcare, or social enterprise environments preferred.
  • Familiarity with compliance frameworks such as HIPAA, SOC 2, or related standards preferred.
  • Experience supporting distributed or hybrid workforces preferred.
  • An understanding of accessibility and inclusive technology practices is preferred.
  • Demonstrated forward-thinking, hands-on leader who takes ownership and drives outcomes
  • Strong analytical, organizational, and communication skills
 
Northwest Center is committed to offering reasonable accommodation to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.    
 
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. 
 
We believe that curiosity and critical thinking are essential to dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.  

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