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It Support Jobs in Kent, WA (NOW HIRING)

Revel Staffing

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Tacoma, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Rivet Industries

IT Support Technician

San Jose, CA · On-site

$65K - $85K/yr

C. 1324b(a)(3). Summary The IT Support Technician at Rivet is the operational backbone of our internal technology environment. You are the first line of response when systems go down, machines need ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

Anthropic

IT Support Engineer

Seattle, WA · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

Impinj

IT Support Analyst

Seattle, WA · On-site

$63K - $90K/yr

The IT Support Analyst provides virtual and in-person support to users for technology-related issues concerning hardware, software applications, and the network environment, serving as the initial ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

Amazon

IT Support Engineer I, IT Support

Bellevue, WA · On-site

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

Vimly Benefit Solutions

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

Vimly

IT Support Analyst II

Seattle, WA

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

The Energy Authority Inc

IT Support Specialist

Bellevue, WA · On-site

$20.51 - $27.75/hr

SUMMARY The IT Support Specialist's role is to provide Tier One support to the organization and to ensure the stability, integrity, and efficient operation of the organization's IT systems in support ...

Amazon

IT Support Engineer I, IT Support

Seattle, WA · On-site

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

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All JobsIt Support JobsIt Support Jobs in Kent, WA

It Support information

See Kent, WA salary details

$13

$20

$29

How much do it support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for it support in Kent, WA is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.08 per hour, depending on experience, location, and employer.

What does an IT support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT support specialist?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

Is IT support a difficult job?

IT support is a role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software systems. The job can be challenging due to the need for problem-solving skills, technical knowledge, and sometimes working under pressure or irregular hours. Success often depends on technical certifications, communication skills, and experience with tools like ticketing systems.
More about It Support jobs

What are the most commonly searched types of It Support jobs in Kent, WA?

The most popular types of It Support jobs in Kent, WA are:

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For It Support jobs in Kent, WA, the most frequently searched job titles are:

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Cities near Kent, WA with the most It Support job openings:

It Support jobs near you
Infographic showing various It Support job openings in Kent, WA as of August 2026, with employment types broken down into 56% Full Time, 11% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,655 per year, or $21 per hour.

IT Support Supervisor

Bellevue, WA • Remote

Revel Staffing
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Revel Staffingexternal

$80K - $115K/hr

Full-time

Posted 14 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams