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It Support Specialist Jobs in Oshkosh, WI (NOW HIRING)

Amcor plc

IT Technical Specialist, SAP Basis

Oshkosh, WI · On-site

$109.10K/yr

The IT Technical Specialist III role is to maintain overall application performance and system ... Accountable for system support of deployment activities according to project timelines

blueStone

IT Manager

Neenah, WI

$96K - $117.70K/yr

... support of Company goals and objectives while serving Company users, employees, partners, and ... The IT Manager provides direction and expertise in information systems and technology planning ...

Catalpa Health, Inc.

Client Support Specialist

Appleton, WI · On-site

$17.50 - $23.75/hr

We are hiring a Client Support Specialist to join the Catalpa Health team. As a Client Support ... information at our Catalpa Health Career page at Catalpa Health provides equal employment ...

Outagamie County, WI

Child Support Specialist

Appleton, WI · On-site

$24.21 - $25.69/hr

Always exhibiting exemplary customer service skills, the Child Support Specialist collects information, locates and interviews involved parties, maintains records, and coordinates activities with ...

Outagamie County

Child Support Specialist

Appleton, WI · On-site +1

$24.21 - $25.69/hr

Always exhibiting exemplary customer service skills, the Child Support Specialist collects information, locates and interviews involved parties, maintains records, and coordinates activities with ...

Brunswick

Maintenance Support Specialist

Fond Du Lac, WI

$54.30K - $75.40K/yr

Associate's degree in Business, Supply Chain, Industrial Technology, Facilities Management, or ... More information is available at MercuryMarine.com. Next is Now! We value growth and development ...

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It Support Specialist information

See Oshkosh, WI salary details

$33.8K

$67.8K

$109.1K

How much do it support specialist jobs pay per year?

As of May 27, 2026, the average yearly pay for it support specialist in Oshkosh, WI is $67,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What Is an IT Support Specialist?

An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

What are the key skills and qualifications needed to thrive as an IT Support Specialist, and why are they important?

To thrive as an IT Support Specialist, you need strong problem-solving abilities, knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and de-escalate technical frustrations. These skills ensure quick resolution of technical issues, minimize downtime, and maintain user satisfaction in any organization.

What are some typical challenges IT Support Specialists face when troubleshooting user issues, and how are these usually addressed?

IT Support Specialists often encounter challenges such as diagnosing vague or intermittent technical problems, supporting users with varying levels of technical proficiency, and managing multiple urgent requests at once. These challenges are typically addressed by following systematic troubleshooting procedures, utilizing remote support tools, and maintaining clear, patient communication with users. Collaboration with other IT team members and continuous learning about evolving technology trends also help specialists resolve complex issues efficiently.

What does an IT Support Specialist do?

An IT Support Specialist is responsible for assisting users with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide solutions, and often help set up or maintain technology equipment within an organization. Their duties can also include installing and configuring software, managing user accounts, and ensuring network connectivity. IT Support Specialists play a crucial role in keeping an organization's technology running smoothly and efficiently.

What is the difference between It Support Specialist vs Network Technician?

AspectIt Support SpecialistNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, cabling, routers, switches
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise networks

While both roles support IT infrastructure, an It Support Specialist primarily assists end-users with hardware and software issues, whereas a Network Technician focuses on maintaining and troubleshooting network hardware and infrastructure. The certifications and work environments overlap but differ in technical focus, making each role essential in different aspects of IT support.

More about It Support Specialist jobs
What job categories do people searching It Support Specialist jobs in Oshkosh, WI look for? The top searched job categories for It Support Specialist jobs in Oshkosh, WI are:
What cities near Oshkosh, WI are hiring for It Support Specialist jobs? Cities near Oshkosh, WI with the most It Support Specialist job openings:
It Support Specialist jobs near you
On-Call IT Field Technician - Green Bay, Appleton, Oshkosh, WI Hiring NOW

On-Call IT Field Technician - Green Bay, Appleton, Oshkosh, WI Hiring NOW

Geeks on Site

Neenah, WI • On-site

$35/hr

Contractor

Medical

Posted 17 days ago

Job description

On-Call IT Field Technician – PC, Mac, POS and TV Mounting
  • Location: Multiple U.S. Cities (Local, Onsite Support)
  • Job Type: Independent Contractor (1099)
  • Pay: $35 per hour (on-site)
  • Schedule: Flexible – You accept jobs based on your availability
Important Note

This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills.

About the Role

Geeks on Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems.

Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.

Responsibilities
  • Troubleshoot and repair Windows and macOS issues
  • Resolve WiFi, router, and wired network problems
  • Install and configure printers and scanners
  • Replace or upgrade hardware components
  • Reinstall operating systems using bootable tools
  • Document work and communicate clearly with customers
  • Install and support POS systems and run Cat5e or Cat6 cabling
  • Perform outdoor TV mounting and basic AV setup

Requirements

  • Two or more years of experience in IT support or field service
  • Strong networking and diagnostic skills
  • Reliable transportation and valid driver’s license
  • Ability to work independently and provide professional customer service
  • Ability to lift up to 50 lbs
  • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools

Benefits

  • IT and POS work: $35 per hour for time on site
  • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
  • Flexible scheduling — accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely
What to Expect After You Apply
  • Intro Call – A recruiter will contact you for a quick chat
  • Onboarding – Complete paperwork and tax forms electronically
  • Background Check – Mandatory before activation
  • Set Your Availability – You enter your availability in our tech portal
  • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills