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It Support Remote Job Jobs (NOW HIRING)

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

However, we're also open to remote or out-of-state candidates who can do the above. We offer ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

Quanta Services

IT Support Analyst

Birmingham, AL · On-site +1

Monitor and troubleshoot LAN, WAN, VPN, wireless, and remote connectivity issues, including support ... Participate in IT asset management, inventory tracking, and equipment lifecycle planning. * Provide ...

EmergeOrtho

IT Support Specialist

Shallotte, NC · On-site +1

This position will be remote, but travel to an EmergeOrtho office may be required depending on need. The IT Support Specialist provides both remote and on-site technical support to providers and ...

RELQ TECHNOLOGIES LLC

IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... remote staff on hardware, software, and networking issues ● Assist in the upkeep of office ...

eXp World Holdings, Inc.

IT Support Technician - (REMOTE)

$22 - $30.25/hr

... the IT Support Technician. How you will make an impact: * Utilize remote monitoring and management software to efficiently troubleshoot and maintain software and hardware deployed throughout the ...

Onebrief, Inc

IT Support Specialist

$70K - $85K/yr

Onebrief operates as an all-remote company, though many of our employees work alongside our ... About the Role As an IT Support Specialist, you will be a crucial member of our IT department ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Sangoma

IT Support Manager - Remote US

Dallas, TX · Remote

This is a remote US-based role supporting global teams. Candidates in Central or Eastern time zones are preferred. You Role: * Lead, mentor, and develop a global IT support team delivering end-user ...

Sangoma

IT Support Manager - Remote US

Atlanta, GA · Remote

This is a remote US-based role supporting global teams. Candidates in Central or Eastern time zones are preferred. You Role: * Lead, mentor, and develop a global IT support team delivering end-user ...

LiveKit

IT Support Engineer

$125K - $150K/yr

About This Role We are hiring an IT Support Engineer to own frontline IT support and endpoint ... fast-moving, remote-first environment * Hands-on experience administering Okta (or a similar ...

FiscalNote

IT Support Lead

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...

Underdog

IT Support Engineer

OR · Remote

$90K - $120K/yr

Who you are * 2-4+ years of hands-on IT Support, Systems Administration, or IT Engineering experience, preferably in a remote-first or distributed environment. * Extensive experience in administering ...

FiscalNote

IT Support Lead

Charleston, WV · Remote

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...

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It Support Remote Job information

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How much do it support remote job jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for it support remote job in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is an IT Support Remote Job?

An IT Support Remote Job involves assisting users and organizations with technical issues related to computer systems, networks, and software, all while working from a remote location. Professionals in these roles troubleshoot problems, provide guidance, and maintain IT systems through phone, chat, email, or remote desktop tools. This setup allows for flexibility and the ability to support clients or employees from anywhere with an internet connection. Remote IT support jobs often require strong communication skills, technical knowledge, and the ability to work independently.

What is the difference between It Support Remote Job vs Help Desk Technician?

AspectIt Support Remote JobHelp Desk Technician
CredentialsCompTIA A+, Network+, or similar certificationsCompTIA A+ or similar certifications
Work EnvironmentRemote, often independentOn-site or remote, customer-facing
Industry UsageIT support, tech companies, managed servicesIT support, customer service, tech support
Search IntentRemote IT support rolesHelp desk or tech support jobs

While both roles involve troubleshooting and technical support, It Support Remote Jobs typically focus on providing remote technical assistance for various IT issues, often requiring certifications like CompTIA A+. Help Desk Technicians may work on-site or remotely, handling customer inquiries and basic troubleshooting. The main difference lies in the scope and environment, with It Support Remote Jobs emphasizing remote work and broader technical responsibilities.

How do remote IT Support professionals typically collaborate with on-site teams and end-users?

Remote IT Support specialists often use a combination of communication tools such as email, instant messaging, and video conferencing to stay connected with on-site teams and end-users. They utilize remote desktop software to troubleshoot and resolve technical issues without being physically present. Regular check-ins and clear documentation are essential for ensuring smooth coordination, particularly when dealing with urgent incidents or complex technical problems. Building strong relationships and maintaining prompt, clear communication are key to supporting both technical and non-technical colleagues effectively in a remote environment.

What are the key skills and qualifications needed to thrive as an IT Support professional in a remote job, and why are they important?

To thrive as a remote IT Support professional, you need strong troubleshooting abilities, a good understanding of computer systems and networks, and often a relevant degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms is essential to efficiently resolve user issues. Excellent communication, problem-solving, and time management skills are vital for providing clear assistance and managing tasks independently. These skills ensure effective technical support, minimize downtime, and maintain productivity in a remote work environment.
Infographic showing various It Support Remote Job job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT Support Specialist

IT Support Specialist

ProTek IT Solutions

Clearwater, FL • Remote

$60K - $100K/yr

Full-time

Medical, Dental, Vision

Posted 25 days ago

Job description

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small—to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some on-site client visits are occasionally required.

We service hundreds of businesses, all with varying needs. From the help desk to server setups and management, networking, cloud solutions, etc., this position will work with a multitude of customers to ensure that their IT infrastructure is running optimally and make recommendations for upgrades.

Only applicants with experience will be considered. The ability to research and study new IT technologies rapidly is a must. Applicants must be able to pick up basic work immediately and handle client needs. As long as the core skills are in place, our senior engineers provide more advanced training and assistance.

MINIMUM JOB REQUIREMENTS:

  • Experienced and proficient in setting up and maintaining Windows Server, Active Directory, and Hyper-V.
  • Proficient at AD Group Policy setup.
  • Proficient with Public DNS configurations.
  • Experienced with setting up Hardware RAID configurations and troubleshooting them.
  • Highly skilled in network troubleshooting. Requires a firm grasp of Layer 1-7 networking.
  • Able to implement more advanced firewall features such as Static Routes, WAN Failover, NAT Policies, Firewall Rules, etc.
  • Able to fix computer/server hardware/software situations/infected computers.
  • Hardware experience – building computers and servers, replacing components, etc.
  • Proficient with Office 365 and Google Apps for Business.
  • Has experience in setting up and troubleshooting business-grade firewalls, switches, routers, and APs.
  • Proficient with e-mail setup, POP, IMAP, Exchange, and Outlook.
  • Very familiar with backup technologies for Windows Servers and workstations.
  • Comfortable with customer interaction. Able to calmly and patiently handle stressful customer IT situations and walk them through handlings, keep them updated on issues and outages, and follow through to ensure customers are happy and issues are fully resolved.

ADDITIONAL USEFUL FIELDS:

  • Linux server administration
  • WAN DRAAS Replication
  • AWS IT Administration
  • Azure IT Administration
  • Advanced Networking
  • Cisco/Sonicwall/Juniper
  • VOIP Phone System Setups
  • Mac specialist
  • VMware Setups

Ideally, we are looking for someone to work out of our office in Clearwater, Florida. Partial telecommuting is an option for the right candidate.

However, we’re also open to remote or out-of-state candidates who can do the above.

We offer competitive compensation based on skill, experience, and opportunities for advancement and professional growth.

Company Description

ProTek IT Solutions has been providing high-end IT consulting services to mid-sized companies since 2007. With employees on the East and West coasts, we have clients spanning the US and primarily provide remote support services. We have steadily grown every year since the company's inception, and we are looking to bring on several skilled IT Support Specialists to help with our ever-expanding client base. We have positions available for help desk technicians as well as highly skilled IT professionals focusing on solution engineering and implementation services.
Seeking at least one additional technician in Clearwater/Tampa to work out of our CW office. Also accepting applications for remote technicians with the right skill sets.