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It Support Manager Jobs in Spring, TX (NOW HIRING)

Vortex Companies

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

The IT Helpdesk Technician is responsible for providing hands-on technical support in a fast-paced ... Manage and support endpoints using RMM (Ninja a plus) * Support Microsoft 365 services, including ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers ... Track and manage support requests through a ticketing system, providing timely updates and ...

TEKsystems

IT Support Analyst

Houston, TX

$28 - $31/hr

The department manages the Firm's user IT, software, hardware, AV, and telephone support, providing a white glove service for the Firm's local users. This role will require a hardworking, dedicated ...

Bank of the Orient

Be Seen First

IT Support Specialist

Houston, TX · On-site

$30 - $38/hr

IT Support Specialist Bank of the Orient is an independent Asian Community Bank that has proudly ... Reviews daily patch and vulnerability management status, take action on patching issues including ...

IFS North America

IT Support Engineer

Houston, TX · Hybrid

As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic ... Lead Troubleshooting & Escalation Management * Take ownership of persistent or high-impact ...

IFS

IT Support Engineer

Houston, TX · On-site

As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic ... Lead Troubleshooting & Escalation Management * Take ownership of persistent or high-impact ...

IFS

IT Support Engineer

Houston, TX · Hybrid

As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic ... Lead Troubleshooting & Escalation Management * Take ownership of persistent or high-impact ...

IronEdge Group

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or ... Managed Services Provider (MSP) experience * Background in the customer service industry

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.25 - $26.25/hr

Matrix Medical Management is seeking a dedicated and knowledgeable IT Technical Support professional to join their team in Spring, TX. The ideal candidate will provide technical assistance and ...

Texas Technology Group

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Remote IT Support Technician (Microsoft 365)

Houston, TX · Remote

$50K - $85K/yr

About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they ...

Foxconn Assembly LLC

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

... and global IT standards. RESPONSIBILITIES * First-Line Technical Support: Provide timely and ... User Account Management: Create, modify, and troubleshoot user accounts and permissions within ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Spring, TX

It Support Manager information

See Spring, TX salary details

$32K

$76.7K

$117K

How much do it support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it support manager in Spring, TX is $76,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $88,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Spring, TX? The most popular types of It Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for It Support Manager jobs? Cities near Spring, TX with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,662 per year, or $36.9 per hour.

IT Support Technician

Vortex Companies

Houston, TX • On-site

$20.50 - $28.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Want to be part of one of the country's fastest growing infrastructure businesses? The Vortex Companies, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we're growing every day!
We think BIG about solving the world's toughest challenges in failing water, sewer and industrial infrastructure.
At Vortex, you will be surrounded with a culture that puts your safety first in all we do. If you like a fast-paced environment, a team structure that provides support, training, and development, then apply today!
The IT Helpdesk Technician is responsible for providing hands-on technical support in a fast-paced environment. This role will be responsible for resolving escalated end-user issues, supporting core IT infrastructure, and helping maintain the stability, security, and performance of business systems across the organization. The ideal candidate will bring strong troubleshooting skills, solid technical depth across multiple platforms, and the ability to operate effectively in an environment that may involve rapid change, growth, and acquisition activity.
Key Responsibilities
  • Provide Tier 2 onsite support for end users, including troubleshooting hardware, software, access, and connectivity issues
  • Respond to, track, and resolve incidents and service requests through the organization's ticketing system
  • Support and administer user accounts, permissions, group memberships, and related tasks in Active Directory
  • Manage and support endpoints using RMM (Ninja a plus)
  • Support Microsoft 365 services, including Outlook, Teams, OneDrive, and user administration
  • Assist with endpoint security administration and support related to EDR platforms
  • Troubleshoot and resolve basic networking issues, including DNS, DHCP, TCP/IP, VPN connectivity, wireless access, and switching-related problems
  • Provide support for Windows servers and virtualized infrastructure, including Hyper-V and VMware environments
  • Perform workstation setup, imaging, software deployment, patching, and lifecycle support
  • Escalate issues when appropriate while maintaining ownership through resolution
  • Document technical issues, troubleshooting steps, solutions, and operational procedures clearly and accurately
  • Support onboarding, offboarding, office IT needs, and onsite operational support activities
  • Collaborate with internal IT staff, vendors, and service providers on support issues and projects
  • Travel to company locations as needed to provide onsite technical support, project assistance, and operational coverage
  • Other duties as assigned

Qualifications
  • 2+ years of hands-on IT support experience in a Tier 2 or similar technical support role
  • Strong experience with Active Directory administration and user support
  • Experience using a remote monitoring and management platform (NinjaOne experience a plus)
  • Experience working with ticketing systems (Freshservice experience a plus)
  • Experience supporting Microsoft 365 / Office 365 environments
  • Experience working with EDR or endpoint security tools
  • Familiarity with basic networking concepts, including IP addressing, DNS, DHCP, switching, wireless, and VPN troubleshooting
  • Familiarity with server administration and virtualization platforms, including Hyper-V and VMware
  • CompTIA Network+ or similar networking certification preferred
  • Experience supporting office expansions, acquisitions, infrastructure transitions, or user migrations preferred

Skills & Competencies
  • Strong troubleshooting, communication, customer service, and documentation skills
  • Ability to work fully onsite in a hands-on support role
  • Willingness and ability to travel up to 50% as needed
  • Ability to prioritize and manage multiple issues in a fast-paced environment
  • Process orientation with the ability to identify and make recommendations to standardize processes and champion continuous IT process improvement
  • Ability to work collaboratively and cross functionally to deliver IT support and project outcomes

Benefits - we offer a competitive total compensation package including health, vision, and dental insurance, 401K retirement plan, income protection insurance, off the job accident insurance, PTO and more!
Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.
We are a fair chance employer.

Apply