PR · On-site
$80 - $110/hr
Support manufacturing, digital transformation, and regulated systems * Work across Engineering, Manufacturing, Quality, Regulatory, and IT Program Leadership * Manage enterprise engineering programs
Quick apply
PR · On-site
$80 - $110/hr
Support manufacturing, digital transformation, and regulated systems * Work across Engineering, Manufacturing, Quality, Regulatory, and IT Program Leadership * Manage enterprise engineering programs
Senior Engineering/ IT Program Manager
Ponce, PR · On-site +1
$113K - $113K/yr
Support manufacturing, digital transformation, and regulated systems * Work across Engineering, Manufacturing, Quality, Regulatory, and IT Program Leadership * Manage enterprise engineering programs
Senior Engineering/ IT Program Manager
Ponce, PR · On-site +1
$113K - $113K/yr
Support manufacturing, digital transformation, and regulated systems * Work across Engineering, Manufacturing, Quality, Regulatory, and IT Program Leadership * Manage enterprise engineering programs
Information Technology Specialist (Computer Specialist)
Guaynabo, PR · On-site
$75K/yr
Information Management - Identifies a need for and knows where or how to gather information ... IT field or through the performance of work where the primary concern is IT. Some examples of ...
Information Technology Specialist (Computer Specialist)
Guaynabo, PR · On-site
$75K/yr
Information Management - Identifies a need for and knows where or how to gather information ... IT field or through the performance of work where the primary concern is IT. Some examples of ...
Information Technology Specialist (Computer Specialist)
Guaynabo, PR · On-site
$75K/yr
Information Management - Identifies a need for and knows where or how to gather information ... IT field or through the performance of work where the primary concern is IT. Some examples of ...
Information Technology Specialist (Computer Specialist)
Guaynabo, PR · On-site
$75K/yr
Information Management - Identifies a need for and knows where or how to gather information ... IT field or through the performance of work where the primary concern is IT. Some examples of ...
Ticket and asset management * Strong hardware/software installation, support, and troubleshooting ... Participates as a member of an IT technical team. Performs basic analysis of functional or service ...
Ticket and asset management * Strong hardware/software installation, support, and troubleshooting ... Participates as a member of an IT technical team. Performs basic analysis of functional or service ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
... management or IT specialists on the selection, configuration, implementation, or improvement of IT solutions, including application components where applicable, to support mission and operational ...
HIMS Tech
San Juan, PR · On-site
$20.75 - $28.25/hr
... Health Information Management Systems (HIMS) Technician seeking a career that aligns with your ... Medical Record Technology College or vocational school preferred. * Minimum three years of hospital ...
HIMS Tech
San Juan, PR · On-site
$20.75 - $28.25/hr
... Health Information Management Systems (HIMS) Technician seeking a career that aligns with your ... Medical Record Technology College or vocational school preferred. * Minimum three years of hospital ...
HIMS Tech
San Juan, PR · On-site
$21 - $29/hr
... Health Information Management Systems (HIMS) Technician seeking a career that aligns with your ... Medical Record Technology College or vocational school preferred. * Minimum three years of hospital ...
HIMS Tech
San Juan, PR · On-site
$21 - $29/hr
... Health Information Management Systems (HIMS) Technician seeking a career that aligns with your ... Medical Record Technology College or vocational school preferred. * Minimum three years of hospital ...
HIMS Tech
San Juan, PR · On-site
$21.25 - $29.25/hr
... Health Information Management Systems (HIMS) Technician seeking a career that aligns with your ... Medical Record Technology College or vocational school preferred. * Minimum three years of hospital ...
HIMS Tech
San Juan, PR · On-site
$21.25 - $29.25/hr
... Health Information Management Systems (HIMS) Technician seeking a career that aligns with your ... Medical Record Technology College or vocational school preferred. * Minimum three years of hospital ...
It Support Manager information
What does an IT Support Manager do?
An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the key skills and qualifications needed to thrive as an IT Support Manager?
To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.
What are some common challenges faced by IT Support Managers, and how can they be addressed?
IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.
What is the difference between It Support Manager vs IT Support Specialist?
| Aspect | IT Support Manager | IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, Microsoft Certified, Cisco certifications |
| Work Environment | Oversees support teams, manages IT services | Provides technical support directly to users |
| Responsibilities | Team management, strategic planning, incident escalation | Troubleshooting, user support, issue resolution |
While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.
What are the most commonly searched types of It Support jobs in Puerto Rico?
The most popular types of It Support jobs in Puerto Rico are:
$80 - $110/hr
Contractor
Re-posted 26 days ago
Job description
Job Title: Senior Engineering/ IT Program Manager
Client: Medical Device Manufacturing Company
Duration: 12 Months
Location: 100% Remote (Travel to Ponce, Puerto Rico as needed)
Role Overview
- Lead large cross-functional engineering programs
- Support manufacturing, digital transformation, and regulated systems
- Work across Engineering, Manufacturing, Quality, Regulatory, and IT
Program Leadership
- Manage enterprise engineering programs
- Build roadmaps, milestones, and resource plans
- Deliver within scope, time, and budget
Manufacturing & Systems
- Lead MES and automation initiatives
- Oversee CSV, IQ/OQ/PQ validation
- Ensure FDA, ISO 13485, GxP, 21 CFR Part 11 compliance
- Support digital manufacturing transformation
Risk & Compliance
- Maintain RAID logs
- Drive risk mitigation
- Ensure audit readiness
Cross-Functional
- Lead global engineering teams
- Manage stakeholders
- Escalation point for risks and constraints
Governance & Reporting
- Executive status reporting
- Maintain program plans and documentation
- Track budget and financials
Required Qualifications
- Bachelor’s in Engineering / CS
- 10+ years in regulated industries (Med Device / Pharma)
- Strong in MES, CSV, automation
- Regulatory knowledge (FDA, GxP, Part 11)
- Large team leadership (50+ preferred)
- Agile & Waterfall experience
- Enterprise-scale program delivery
- Willing to travel to Puerto Rico
Preferred
- PMP or Scrum Master
- Global manufacturing deployments
- ERP / SAP / LIMS exposure
- Site expansion or transfer programs
- Digital transformation or PMO background
Key Skills
- Executive communication
- Stakeholder management
- Strategic roadmaps
- Regulatory mindset
- Budget control
- Change management
- Influence without authority
#ZR
About Three Point Solutions
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Nisswa, MN, US
Year founded
2003