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It Support Manager Jobs in Alabama (NOW HIRING)

Qualis LLC is seeking an IT Support Specialist to provide technical support for enterprise IT ... Support Microsoft Intune and endpoint management platforms. * Troubleshoot hardware, software ...

IT Support Technician

Montgomery, AL · On-site

$21.25 - $29.25/hr

Job Title: IT Support Technician - Windows 10 to Windows 11 Device Conversion Location: Montgomery, Alabama (Local Candidates Only) Employment Type: Contract (3 months + possibility of extension ...

ESSENTIAL FUNCTIONS The IT Support Specialists' primary role is to manage technology and service delivery for our locations in Alabama and Mississippi. This role involves a mix of remote ...

IT Support Specialist

Decatur, AL · On-site

$55K - $100K/yr

IT Specialist This position will provide LAN and desktop support to end-users and customer service ... and management. JOB TASKS & RESPONSIBILITIES · Reports and works with assigned lead to set ...

IT Support Assistant

Birmingham, AL · On-site

$15 - $20/hr

Purpose of the Job: The IT Support Assistant provides front-line technical support to team ... Equipment & Asset Management * Receive, inspect, and unbox newly delivered technology equipment ...

IT Support Assistant

Birmingham, AL · On-site

$15 - $20/hr

Purpose of the Job: The IT Support Assistant provides front-line technical support to team ... Equipment & Asset Management * Receive, inspect, and unbox newly delivered technology equipment ...

Showing results 21-40

It Support Manager information

See Alabama salary details

$32.6K

$78.1K

$119.2K

How much do it support manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for it support manager in Alabama is $78,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $90,200.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Alabama?

The most popular types of It Support jobs in Alabama are:

What cities in Alabama are hiring for It Support Manager jobs?

Cities in Alabama with the most It Support Manager job openings:

Infographic showing various It Support Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $78,084 per year, or $37.5 per hour.

Information Technology Support Specialist

Cornerstone Inc.

Montgomery, AL • On-site

Full-time

Re-posted 12 days ago


Job description

We are seeking an experienced and skilled Information Technology Support Specialist to join our team. In this role, you will be responsible for assisting with day-to-day operations and providing efficient technical support services under the guidance of the Information Technology Manager. Responsibilities:
  • Provide support and assistance to computer system users, addressing their technical needs
  • Track all instances of support using IT ticketing and tracking software
  • Collaborate with the IT Manager to identify security threats, violations, and potential updates or changes in processes
  • Oversee the organization's data and internal information, including maintaining, backing up, and securing databases
  • Determine when to update virus protection systems, and facilitate or perform needed updates

Requirements:
  • Associate's degree with related coursework preferred; high school diploma or equivalent required
  • Valid driver's license
  • Minimum of 5 years of experience in Information Technology, with industry certifications
  • Excellent verbal and written communication skills
  • Proficient in the latest IT systems and management technologies
  • Ability to multitask, problem-solve, and organize tasks effectively
  • Strong interpersonal skills and a thorough understanding of IT and its practical applications
  • Physical ability to sit for extended periods, lift up to 15 lbs, and travel as needed
  • Mental ability to communicate effectively in English, both verbally and in writing
  • Availability to work extended hours or longer workweeks as needed

Preferred Qualifications:
  • Bachelor's degree in Computer Science
  • 10 years of experience in Information Technology, with industry certifications

Benefits:
  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for professional growth and development
  • Dynamic and supportive work environment

If you're a skilled IT professional looking to grow your career in a collaborative and innovative environment, we'd love to hear from you.