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It Support Help Desk Jobs in Modesto, CA (NOW HIRING)

Stan Boyett & Son, Inc.

End Point Engineer

Modesto, CA · On-site

$35 - $50/hr

Requirements MINIMUM QUALIFICATIONS/EDUCATION * 5+ years of hands-on IT support, help desk, or endpoint engineering experience * Advanced troubleshooting across desktops, SaaS, network-dependent apps ...

Teasdale Latin Foods

IT Support Specialist

Atwater, CA · On-site

Ability to respond to customer requests with tact, diplomacy, and a sense of urgency. * 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college ...

Teasdale Latin Foods

IT Support Specialist

Atwater, CA · On-site

Ability to respond to customer requests with tact, diplomacy, and a sense of urgency. * 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college ...

Opportunity Stanislaus

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End Point Engineer

Modesto, CA · On-site

$30 - $50/hr

Support onboarding of new IT team members MINIMUM QUALIFICATIONS / EDUCATION * 5+ years of hands-on IT support, help desk, or endpoint engineering experience * Advanced troubleshooting across ...

Raymond West

IT Support Specialist

Lathrop, CA · On-site

$25 - $31/hr

Position is desk bound with light traveling. * Prolonged periods of sitting at a desk and working ... Raymond West has a great group of loyal and hardworking employees who help us maintain our ...

Raymond Corporation

IT Support Specialist

Lathrop, CA · On-site

$25 - $31/hr

Position is desk bound with light traveling. * Prolonged periods of sitting at a desk and working ... Raymond West has a great group of loyal and hardworking employees who help us maintain our ...

GILLIG

Manager - IT Service Desk

Livermore, CA · On-site

The company is seeking a Service Desk Manager to provide strategic and operational leadership for its IT Service Desk, ensuring high-quality IT support delivery and driving a customer-centric culture ...

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It Support Help Desk information

See Modesto, CA salary details

$13

$24

$35

How much do it support help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support help desk in Modesto, CA is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional, and why are they important?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What are IT Support Help Desk professionals?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

What are popular job titles related to It Support Help Desk jobs in Modesto, CA? For It Support Help Desk jobs in Modesto, CA, the most frequently searched job titles are:
What job categories do people searching It Support Help Desk jobs in Modesto, CA look for? The top searched job categories for It Support Help Desk jobs in Modesto, CA are:
What cities near Modesto, CA are hiring for It Support Help Desk jobs? Cities near Modesto, CA with the most It Support Help Desk job openings:
It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Modesto, CA as of May 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $50,803 per year, or $24.4 per hour.

End Point Engineer

Stan Boyett & Son, Inc.

Modesto, CA • On-site

$35 - $50/hr

Full-time

Posted 3 days ago

Job description

Description
Boyett Petroleum is seeking a highly skilled End Point Engineer to join our IT team as the senior technical escalation point. If you thrive on solving complex problems, supporting executive-level users, and elevating IT operations through process improvement and mentorship, this role offers the impact and autonomy you're looking for. As our End Point Engineer you'll serve as the highest-level support resource within the IT Support Desk. You'll take ownership of advanced troubleshooting, root cause analysis, and systemic improvements across our endpoint and SaaS environments.
Requirements
MINIMUM QUALIFICATIONS/EDUCATION
  • 5+ years of hands-on IT support, help desk, or endpoint engineering experience
  • Advanced troubleshooting across desktops, SaaS, network-dependent apps, and identity services
  • Strong knowledge of:
    • Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint)
    • Endpoint management tools (Intune, SCCM, JAMF, etc.)
    • Identity & access management (AD, Entra ID, MFA, SSO)
  • Experience supporting senior leaders or high-profile users
  • Familiarity with remote support, scripting (PowerShell), and ITIL workflows
  • Bachelor's degree not required - based on proven ability and leadership 5+ years of hands-on IT support... Strong working knowledge of Microsoft 365 suite.

PREFERRED QUALIFICATIONS
  • Microsoft Certified: Endpoint Administrator Expert (or equivalent)
  • ITIL Foundation, HDI Team Lead, or MD-102 certification
  • Exposure to compliance frameworks (HIPAA, PCI, SOX, NIST)
  • Demonstrated leadership in cross-functional projects
  • Strong technical and user-facing documentation skills

TESTING REQUIREMENTS:
Candidate will be required to participate in the following as a condition to hire:
• Assessment Testing as Needed
• Culture Index Survey

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