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It Support Help Desk Jobs in Colorado (NOW HIRING)

IntelliPro Group Inc.

IT Help Desk

Loveland, CO · On-site

$28/hr

Client Support Associate 📍 Location: Loveland, CO 💲 Pay Rate: $28 /hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline technical ...

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be ...

Press-One Customer Care

IT Help Desk

Fort Collins, CO · On-site

$19 - $20/hr

You will help troubleshoot and resolve client hardware, software, and network issues reported via ... support that is important for maintaining smooth IT operations and user satisfaction. Shift is ...

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. * Duties and Responsibilities: As part of the Information Technology Services (ITS ...

Sentinel

IT Support Specialist

Fort Collins, CO · On-site

$24 - $28/hr

Required * 2-3 years of IT support, help desk, desktop support, or related experience. * Experience supporting Microsoft technologies and environments. * Exposure to Cisco networking technologies.

Ask IT consulting

Help Desk Support I

Denver, CO

$20.50 - $27.75/hr

Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and ... Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ...

KBR

Help Desk Manager

Colorado Springs, CO · On-site

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support or help desk roles, with at least 1-2 years in a ...

PTA Plastics

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

Information Technology Wage Range: $25.00 to $32.00/hr. Supervisory Position: No Company Overview ... Monitor and manage support requests through the Help Desk ticketing system. * Troubleshoot hardware ...

KBR, Inc.

Help Desk Manager

Colorado Springs, CO · On-site

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). * 2+ years of experience in IT support or help desk roles, with at least 1-2 years in a ...

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All JobsIt Support Help Desk JobsIt Support Help Desk Jobs in Colorado

It Support Help Desk information

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How much do it support help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it support help desk in Colorado is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is an IT Support Help Desk professional?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

Can I get into IT support help desk with no experience?

IT support help desk roles often do not require prior experience, as employers may train new hires on technical skills, customer service, and troubleshooting procedures. Entry-level positions typically look for basic computer knowledge, good communication skills, and relevant certifications like CompTIA A+ to improve chances of hiring. Gaining hands-on experience through internships or certifications can enhance your prospects for entry into this field.

What does an IT Support Help Desk do?

An IT Support Help Desk provides technical assistance to users by troubleshooting hardware, software, and network issues. They respond to support requests, resolve problems, and often use ticketing systems and remote tools to ensure systems run smoothly.

What are popular job titles related to It Support Help Desk jobs in Colorado?

For It Support Help Desk jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching It Support Help Desk jobs in Colorado look for?

The top searched job categories for It Support Help Desk jobs in Colorado are:

What cities in Colorado are hiring for It Support Help Desk jobs?

Cities in Colorado with the most It Support Help Desk job openings:

It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,635 per year, or $24.3 per hour.

IT Help Desk Technician

Grand River Health Main Campus

Rifle, CO • On-site

$20.43 - $29.76/hr

Full-time, Per diem

Re-posted 3 days ago

Job description

IT Help Desk

PRN, Days
Grand River Health | Rifle, CO

At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care.

What You’ll Do

 

The Help Desk Technician’s role is to provide customer support and technical assistance to customers who are using software, hardware or other computer systems and need help completing a business task or troubleshooting problems through diagnostic tests.  Support and Technical assistance can be provided by telephone, chat, email, ticket, remote access to their computers or hands-on help in person.  Identifies and learns appropriate software and hardware used and supported by Grand River Hospital District (GRHD).

  • Tasks include fielding incoming requests from customers by telephone, email or the ticketing system in a professional and courteous manner.
  • Main area of ticket responsibility includes routine issues (e.g. password resets, create new network users accounts, updates users network access, creates email distribution lists, installs or move workstations, printers, copiers, scanners, telephones, and hardware repairs).
  • Documents all pertinent customer identification information including name, department, phone number and the nature of the problem or issue.
  • Documents help desk problem solving processes and activities in ticket. 
  • Performs post-resolution follow-ups.
  • Participates in maintaining equipment inventory and asset tagging GRH’s equipment.
  • Install desktop software applications as needed. 
  • Create or maintain desktop Image. 
  • Apply Microsoft patches, Antivirus and SafeEnd protection to the workstations.  
  • Prioritizes and escalates problems to the appropriate technician as necessary.
 

Who We’re Looking For

  • Associate’s degree in computer science or related field preferred.
  • 0–2 years of professional experience in a similar role preferred.
  • Experience in the healthcare industry is preferred.
  • Familiarity with Windows and MAC operating systems.
  • Some application support experience, including virus protection and remediation of infected workstations, preferred.
  • Hardware troubleshooting experience preferred.
  • On-call response required within one hour at Grand River Hospital District, 501 Airport Road, Rifle, CO 81650.

  

What We Offer


Our total rewards package includes

  • Pay Range: $20.43 - $29.76/hour (based on experience)
  • Shift Differentials: $2–$4/hour for nights and weekends
  • PRN Differential: 10% differential in addition to base rate salary
  • Perks: Flexible scheduling, employee assistance program, access to outdoor recreation, and more!

Compensation may vary outside this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Position is open until filled unless posted otherwise.

Why Join Grand River Health?
As a special taxing district, we are accountable to our community, allowing us to prioritize exceptional patient-centered care over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.

OUR MISSION:
To improve the health and well-being of the communities we serve.

OUR VISION:
To be our communities’ first choice in quality healthcare.

Apply