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It Support Engineer Jobs in Portland, OR (NOW HIRING)

About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on, high-ownership role sitting alongside our IT Support function. You'll be both a builder and a doer. You ...

About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on, high-ownership role sitting alongside our IT Support function. You'll be both a builder and a doer. You ...

About the Job We're looking for an IT Engineer to join our growing IT team. This is a hands-on, high-ownership role sitting alongside our IT Support function. You'll be both a builder and a doer. You ...

The IT Support Tech II under direct supervision, installs, maintains, tests and repairs systems and networks. This position is distinguished from an IT Support Technician I by expanding the technical ...

IT Support Technician II

Tigard, OR ยท On-site

$20 - $26/hr

The IT Support Tech II will assist in expediting process workflow while completing business objectives, addressing all computing needs and resolves assigned service requests, monitors site ...

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

IT Support Specialist

Portland, OR ยท On-site

$25 - $31/hr

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

IT Support Specialist

Portland, OR ยท On-site

$25 - $31/hr

As a member of the Help Desk Team, you play a key role in the front-line support of information technology throughout the company. This includes both in-person and remote technical support and ...

IT Support Technician

Portland, OR ยท On-site

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties: * Creating accounts and decommissioning accounts Mix of active directory and google. Account admin-google.

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

IT Support Technician

Happy Valley, OR ยท On-site

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties: * Creating accounts and decommissioning accounts Mix of active directory and google. Account admin-google.

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 21-40

It Support Engineer information

See Portland, OR salary details

$34.5K

$69.9K

$112.9K

How much do it support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for it support engineer in Portland, OR is $69,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $80,600.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Portland, OR?

The most popular types of It Support Engineer jobs in Portland, OR are:

What are popular job titles related to It Support Engineer jobs in Portland, OR?

For It Support Engineer jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Portland, OR look for?

The top searched job categories for It Support Engineer jobs in Portland, OR are:

What cities near Portland, OR are hiring for It Support Engineer jobs?

Cities near Portland, OR with the most It Support Engineer job openings:

Infographic showing various It Support Engineer job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,856 per year, or $33.6 per hour.

IT Engineer

Panthalassa

Portland, OR โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

About the Company
We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore.
The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company's direction on a regular basis.
About the Job
We're looking for an IT Engineer to join our growing IT team. This is a hands-on, high-ownership role sitting alongside our IT Support function. You'll be both a builder and a doer. You'll architect and drive the systems that underpin how our team works, while staying deeply connected to the day-to-day realities of on-site infrastructure.
We're looking for a self-starter to lead our major IT initiatives that will enable the company to grow and scale gracefully. This work includes zero-touch deployment for Windows and macOS, BYOD support for mobile devices, context-aware device access policies, and implementing controls to facilitate compliance with an established security framework. You'll also serve as an escalation point and mentor for our team of IT Support Specialists, and act as a subject matter expect in our physical office technology - from access control to printers to patch panels.
This is an on-site role in our Portland office. You should be comfortable operating at multiple levels: one day you're writing configuration profiles to automate workstation security, the next you're installing A/V equipment and running patch cables.
What You'll Do
Endpoint Management & Zero Touch Deployment
  • Administer our MDM platforms (Microsoft Intune, Jumpcloud) for Windows and macOS devices, including enrollment, configuration profiles, compliance policies, and application delivery
  • Architect and execute our zero touch provisioning rollout (Windows Autopilot and Apple Business Manager/Automatic Device Enrollment), eliminating manual imaging for new device deployments
  • Audit device enrollment and ensure 100% compliance across all devices in our MDM platforms
  • Design and implement BYOD policies and enrollment workflows, enabling secure access from personal devices

Identity & Access Management
  • Administer Microsoft Entra ID, including user lifecycle, group management, dynamic membership rules, and Conditional Access policies
  • Implement and refine context-aware access controls - tying device compliance posture, identity signals, and location to resource access
  • Manage SSO integrations and application provisioning via SCIM and SAML across our SaaS stack
  • Help implement our zero trust roadmap and translate policy into enforceable technical controls

On-Site & Physical Infrastructure
  • Own day-to-day operation and expansion of our physical office technology: building access control systems, badge readers, and door hardware
  • Deploy, configure, and maintain printers and print management infrastructure across office locations
  • Manage physical network infrastructure including switch configuration, cable patching, and troubleshooting wired and wireless connectivity issues
  • Participate in office build-outs and capital projects, coordinating physical IT infrastructure for new or renovated spaces
  • Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure projects

Security & Compliance
  • Support adoption of a compliance framework (e.g., NIST or equivalent), translating requirements into concrete IT controls and documentation
  • Develop and enforce endpoint security baselines, patch management cadences, and device health policies
  • Collaborate with leadership to draft and operationalize infosec policies, including acceptable use, access control, and incident response procedures
  • Monitor and respond to endpoint telemetry and security alerts, working with relevant stakeholders on remediation

Help Desk Escalation & Team Mentorship
  • Serve as the primary escalation point for our IT Support Specialist on complex technical issues across hardware, software, and identity
  • Provide mentorship, guidance, and structured knowledge transfer to grow the support team's capabilities
  • Review and improve ticketing workflows, documentation standards, and knowledge base content in Confluence and Jira Service Management
  • Set technical direction for scalable support processes that can grow with the team
Required Qualifications
  • Experience administering endpoint management for mixed Windows/macOS environments (MDM, device compliance, app deployment)
  • Experience managing identity and access in a modern IdP (user lifecycle, group policy, conditional/context-aware access)
  • Practical networking and on-site IT skills (switching/Wi-Fi basics, cabling/patching, troubleshooting in a real office)
  • Ability to write clear documentation and turn policies into concrete, enforceable technical controls
  • Comfort working across abstraction layers-designing systems one day, swapping hardware the next
Desired Qualifications
  • Experience administering a modern MDM solution, such as InTune, Jamf, JumpCloud, Inu, etc.
  • Experience administering a modern IdP solution, such as Microsoft Entra ID, Okta, or Google Workspace
  • Experience implementing SSO and provisioning integrations (SAML, SCIM) across SaaS tools
  • Familiarity with zero trust concepts and how they translate into endpoint and identity controls
  • Experience supporting or implementing a security/compliance framework (NIST, ISO 27001, SOC 2, or equivalent)
  • Experience with endpoint telemetry and responding to security alerts (triage, remediation, root cause)
  • Experience owning access control systems, conference room/AV setups, and vendor coordination for office IT projects
Compensation and Benefits
If hired for this full-time role, you will receive:
  • Cash compensation of $120,000 - $160,000
  • Equity in the company. We're all owners and if we're successful, this equity should be far and away the most valuable component of your compensation.
  • A benefits package that helps you take care of yourself and your family, including:
    • Flexible paid time off
    • Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)
    • Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)
    • Vision insurance (the company pays 100% for full time employees, their partners, and dependents)
    • Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)
    • Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
  • Relocation assistance to facilitate your move to Portland (if needed).
Location
This position is ideally based on-site at our offices in Portland, Oregon, though we are open to a hybrid/remote arrangement with quarterly visits to our Portland office.