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It Support Engineer Jobs in Portland, OR (NOW HIRING)

Torus, Inc.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from ...

Revel Staffing

IT Support Supervisor

Vancouver, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

JH Kelly

IT Support Specialist

Portland, OR · On-site

$23 - $30/hr

At JH Kelly , we're seeking a friendly, customer-focused IT Support Specialist to join our IT team and provide timely, effective technical support to our employees across offices and jobsites. This ...

HDR, Inc.

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

HDR

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

HDR

IT Support Specialist

Portland, OR · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

The Management Group

IT Support Specialist

Vancouver, WA · On-site

$25 - $32/hr

IT Support Specialist Location: Vancouver, WA Pay: $25-$32 per hour The Management Group is hiring an IT Support Specialist to provide remote and on-site technical support for employees across our ...

Ovation Workplace Services Inc.

Be Seen First

IT Support Coordinator

Beaverton, OR · On-site

$19 - $23/hr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Account Coordinator is responsible for supporting day-to-day onsite IT operations by ...

Headlight

IT Support Specialist

Portland, OR · On-site

$60K - $68K/yr

The IT Support Specialist will answer tickets and provide real-time technical support for our employees for our NextGen EHR, Office 365, and other software. We are looking for someone with a strong ...

Headlight

IT Support Specialist

Portland, OR

$60K - $68K/yr

The IT Support Specialist will answer tickets and provide real-time technical support for our employees for our NextGen EHR, Office 365, and other software. We are looking for someone with a strong ...

Headlight

IT Support Specialist

Portland, OR · On-site

$60K - $68K/yr

The IT Support Specialist will answer tickets and provide real-time technical support for our employees for our NextGen EHR, Office 365, and other software. We are looking for someone with a strong ...

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Showing results 1-20

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Portland, OR

It Support Engineer information

See Portland, OR salary details

$34.5K

$69.9K

$112.9K

How much do it support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for it support engineer in Portland, OR is $69,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $80,600.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Portland, OR?

The most popular types of It Support Engineer jobs in Portland, OR are:

What are popular job titles related to It Support Engineer jobs in Portland, OR?

For It Support Engineer jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Portland, OR look for?

The top searched job categories for It Support Engineer jobs in Portland, OR are:

What cities near Portland, OR are hiring for It Support Engineer jobs?

Cities near Portland, OR with the most It Support Engineer job openings:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,856 per year, or $33.6 per hour.

IT Support Engineer

Torus, Inc.

Sherwood, OR • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

About Torus
Torus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. We are the world's first mesh energy infrastructure, uniting communities through resilient, sustainable, and intelligent power. We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them throughout their lifecycle. Torus systems help reduce costs, lower emissions, and protect facilities from outages, while strengthening the security and reliability of the broader utility grid. Torus is committed to American manufacturing, engineering excellence, and building energy systems that last.
Torus has raised over $267 million from investors like Magnetar, Mercado, ICONIQ and Origin Ventures. The investments are helping to accelerate deployment of modular power plants across utilities, data centers, and industrial sectors. This investor confidence reflects the strength of our team, technology as well as the scale of the problem we are solving.
At Torus, you will be part of something larger than a single product or technology. Your work will help build energy infrastructure that supports and strengthens our electrical grid, critical systems, industry, and communities for decades to come. We value accountability, collaboration, and clear thinking. We are looking for people who want to solve hard problems and build things that matter.
About the Role
Every system Torus designs, builds, and supports depends on the internal tools and infrastructure that keep our teams running. And that's where you come in. Torus is hiring an experienced IT Support Engineer to join our growing team and company. The ideal candidate is passionate about supporting users across every part of Torus's mission, from engineering to manufacturing to the field. The position will handle troubleshooting, maintenance, and documentation of Torus's internal systems.
Who You Are
  • You seek context before conclusions. You ask questions and understand the full picture before troubleshooting, recommending, or reacting.
  • You lead with the answer, then bring the data. You communicate clearly and directly, keeping things simple enough for any audience to act on.
  • You hold speed and quality to the same standard. You move fast without cutting corners that create rework or risk down the line.
  • You think in systems, not just tickets. You see how Information Technology, Security, and Operational Technology connect, and how your work affects the people who depend on them.
  • You build trust through transparency. You document clearly, communicate proactively, and assume positive intent when things go wrong.
Responsibilities
  • Serve as the primary point of contact for IT related issues or requests via email, slack or submitted ticket.
  • Responsible for all aspects of an organization's network systems including software, hardware and support.
  • Document system configurations, procedures, and changes meticulously to ensure knowledge transfer and compliance.
  • Manage the setup, configuration, and deployment of various platforms and systems across the organization.
  • Administer user access and permissions within systems and platforms, ensuring proper levels of security and data integrity.
  • Respond to performance issues and service outages.
  • Documenting IT system configuration.
  • Updates/creates system documentation which may affect multiple teams.
  • Other duties and projects as assigned.
Required Experience
  • Bachelor's degree; preferably in Network Security/ Engineering/ Administration, Computer Science, Information Technology, Information Systems, or a related field. Work experience may be evaluated in place of education.
  • 1+ years experience in IT Helpdesk role.
  • Hands-on experience with Windows 10/11, macOS, Linux, Office 365/Google Workspace.
  • Experience with Jira ITSM and Slack for ticket management.
  • Strong troubleshooting skills for hardware, software, and networks.
  • Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
  • Excellent communication and customer-service skills.
Additional Details
Background Check All candidates are subject to a background check.
Location + Travel The role is Oregon-based remote with on-site work as needed in our Oregon Warehouse. Requires occasional travel to Utah for team meetings.
Schedule Full-Time, Salaried
Compensation $60,000 - 70,000 (Note: We have the flexibility to hire at different levels, which may impact the corresponding pay range.)
Work Authorization Applicants must already have the legal authorization to work in the US without requiring any employer sponsorship.
Physical Requirements
  • Constantly operates a computer and other peripheral office equipment such as a printer or mouse.
  • Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations.
  • Must report to work reliably and with the ability to use full and unimpaired skills and judgment to safely execute your job.
  • Proficiency in reading, writing, and speaking English required.
Our Perks & Benefits
Benefits eligibility is based on employment status.
Financial
  • Employee Rewards Package including equity
  • 401(k) Retirement Savings Plan
  • Torus paid life and AD&D Insurance with options to purchase additional coverage
  • Voluntary short- and long-term disability insurance

Health & Wellness
  • Health Benefits Package: Choice between traditional PPO or HSA-eligible medical plans with Torus covering 50% of medical premiums; Dental insurance; and Vision insurance
  • Plan participants have access to telehealth services, mental health support and coaching, and exclusive discounts on brands, dining, entertainment, and more.

Time Off
  • Unlimited discretionary PTO or 10 days annual PTO
  • 10 paid company holidays
  • Waiting period-free 100% paid parental leave

Culture & Community
  • Regular company-wide offsites to showcase our progress and learnings. A time to step back, think strategically, and work on the business together.
  • Team members receive Torus branded gear
  • Peer Recognition Program
  • Fully stocked break rooms with free snacks and drinks. Because great work deserves great fuel.

Torus is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Torus participates in E-Verify. Once you accept a job offer, we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization.
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About Torus

Sourced by ZipRecruiter

Industry

Clean energy equipment manufacturing

Company size

51 - 200 Employees

Headquarters location

Lehi, UT, US

Year founded

2021

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