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It Support Consultant Jobs (NOW HIRING)

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Managed Service Providers (MSPs) * Corporate IT support environments * IT consulting firms * Multi-site organizations Compensation & Benefits * $50,000-$55,000 base salary * Full-time onsite role in ...

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Sharp Solutions Inc

IT Consultant

Washington, DC · On-site

Role Summary The IT Consultant (Strategy Management) supports the IT Senior Consultant in executing strategic initiatives for CBP/DHS Office of Information Technology (OIT). The role focuses on ...

ALTEN Technology USA

IT Support Analyst

Mobile, AL

... consulting to full project outsourcing. When you join ALTEN Technology USA, you'll collaborate on ... We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ...

K-Tek Resourcing

Be Seen First

IT Support Specialist

Pittsburgh, PA · On-site

$20 - $24/hr

IT Deskside Support Engineer FUNCTION: Field / Deskside IT Support WORK MODEL: Onsite ... Company Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St.

New

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

The IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management ...

Ivy Tech

IT Support PT (Kokomo)

Kokomo, IN

$15 - $16/hr

Under the direction of the IT Director, the IT Support Part-Time position will provide support of ... Employee Assistance Program offering no cost confidential counseling sessions, legal consultations ...

Geotab

IT Support Specialist

Atlanta, GA

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

pds

IT Support Technician

Englewood, CO · On-site

$32.60/hr

Englewood, CO Job Type: Full-Time Consultant Pay Rate: $32.60 per hour Monday-Friday 7:30AM-4:00PM Make an Impact As an IT Support Technician II , you'll serve as a vital technology resource for ...

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It Support Consultant information

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How much do it support consultant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it support consultant in the United States is $29.07, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $32.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Consultant?

To thrive as an IT Support Consultant, you need strong technical troubleshooting skills, knowledge of operating systems and networks, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote support tools, and diagnostic utilities is essential for efficient issue resolution. Excellent communication, patience, and problem-solving abilities help you explain complex issues to non-technical users and work effectively under pressure. These skills ensure prompt, effective support, minimize downtime, and foster positive user experiences within organizations.

What are some common challenges faced by IT Support Consultants when assisting users remotely?

IT Support Consultants often encounter challenges such as accurately diagnosing issues without physical access to the user's device, communicating technical solutions in a clear and user-friendly manner, and dealing with varying levels of technical proficiency among users. Building rapport and trust remotely, while ensuring data security during remote sessions, are also important aspects. Adapting to different remote support tools and maintaining patience and professionalism under time constraints are key to success in this role.

What is the difference between It Support Consultant vs Help Desk Technician?

AspectIt Support ConsultantHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ often preferred
Work EnvironmentClient sites, remote support, enterprise environmentsHelp desk, call centers, internal support
ResponsibilitiesDiagnose complex issues, advise clients, implement solutionsRespond to user tickets, troubleshoot basic problems
Industry UsageIT consulting firms, large corporationsIT support centers, small to medium businesses

While both roles support IT users, an It Support Consultant typically handles more complex issues and provides strategic advice, often working directly with clients or on-site. Help Desk Technicians focus on resolving routine problems via phone or remote access. The roles overlap in certifications and work environments but differ in scope and complexity of tasks.

What does an IT support consultant do?

An IT support consultant provides technical assistance to organizations by troubleshooting hardware and software issues, maintaining network systems, and ensuring cybersecurity. They often use tools like remote support software and may hold certifications such as CompTIA A+ or Network+ to perform their duties effectively.
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It Support Consultant jobs near you
Infographic showing various It Support Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,461 per year, or $29.1 per hour.

Configuration Analyst / IT Support

Ask IT consulting

Golden, CO

Full-time

Re-posted 25 days ago

Job description

Company Description

Ask IT Consulting is an equal opportunity employer. All qualified applicants, who are eligible for employment, are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

Job Description

Title: Configuration Analyst / IT Support

Location: Golden, CO 80401

Duration: 3+ months

Client: Jefferson County

Job ID: 52359

Lives local and in-person interview required.


Complete Description:

  • Analyzes changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change. Coordinates with customers and manufacturers to determine a process for change reporting.
  • Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies.
  • Typically requires at least a bachelor's degree in area of specialty and at least 1 years or equivalent experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.

Skills Required

  • Ticket System (open, close, update) (Service Now is used by Jeffco)
  • Voice Mail provisioning with Cisco Unity Connection
  • Phone provisioning (Moves, Adds, Changes) with Cisco Unified Communications Manager
  • Basic Cisco VoIP Phone Troubleshooting with Cisco Unified Communications Manager


Qualifications

Essential Skills:

1. Phone provisioning (Moves, Adds, Changes) with Cisco Unified Communications Manager

2. Voice Mail provisioning with Cisco Unity Connection

3. Basic Cisco VoIP Phone Troubleshooting with Cisco Unified Communications Manager

4. Customer Support (listening skills)

5. Ticket System (open, close, update) (Service Now is used by Jeffco)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

Social media

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