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It Support Bahamas Jobs (NOW HIRING)

FiscalNote

IT Support Lead

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

simons foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Upstart

IT Support Analyst

New York, NY · On-site

As the IT Support Analyst at Upstart, you will provide frontline support for devices, access, and core SaaS tools while serving as the primary onsite IT presence in our New York City office. This ...

FiscalNote

IT Support Lead

Charleston, WV · Remote

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...

Herring Bank

IT Support Lead

Amarillo, TX

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

Simons Foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Upstart

IT Support Analyst

Manhattan, NY · On-site

The IT Support Analyst will provide frontline support for devices, access, and core SaaS tools, ensuring minimal disruption to employee productivity and improving documentation and processes.

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All JobsIt Support Bahamas Jobs

It Support Bahamas information

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$43

How much do it support bahamas jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for it support bahamas in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

How much do IT technicians make in the Bahamas?

IT technicians in the Bahamas typically earn between $15,000 and $30,000 USD annually, depending on experience, certifications, and the specific employer. Salaries can vary based on the complexity of the role, with those holding certifications like CompTIA or Cisco often earning higher wages. The job may also involve working with various hardware, software, and network systems in a dynamic environment.

What job makes $10,000 a month without a degree?

In IT support roles, earning $10,000 a month without a degree is uncommon; however, experienced freelance or consulting IT professionals with specialized skills in cybersecurity, cloud computing, or network architecture can reach such income levels through contracts and high-demand projects. Building certifications like CompTIA, Cisco, or Microsoft can enhance earning potential without formal degrees.

Can a US citizen get a job in the Bahamas?

A US citizen can work as an IT Support professional in the Bahamas by obtaining the appropriate work visa or permit, which typically requires sponsorship from a Bahamian employer. Employers often look for relevant certifications, technical skills, and sometimes local work experience; legal work authorization is essential before starting employment.

What are IT Support professionals in the Bahamas?

IT Support professionals in the Bahamas are specialists who provide technical assistance and troubleshooting for computer systems, networks, and software used by businesses and individuals within the country. Their responsibilities include setting up hardware, resolving technical issues, maintaining network security, and supporting users with day-to-day technology needs. They play a critical role in ensuring that organizations' IT infrastructures run smoothly and efficiently, minimizing downtime and protecting data. Many IT Support roles also involve educating users and recommending technology solutions tailored to the Bahamian business environment.

What are the key skills and qualifications needed to thrive as an IT Support specialist in the Bahamas, and why are they important?

To excel as an IT Support specialist in the Bahamas, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, typically backed by a diploma or degree in IT or a related field. Familiarity with support ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) is highly valued. Excellent communication, patience, and problem-solving skills help you effectively assist users and collaborate with colleagues. These skills are essential for minimizing downtime, ensuring smooth technology operations, and maintaining high levels of user satisfaction.

What is the difference between It Support Bahamas vs Network Technician?

AspectIt Support BahamasNetwork Technician
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, remote, client sitesData centers, server rooms, client sites
Primary ResponsibilitiesHelpdesk support, troubleshooting hardware/softwareNetwork setup, maintenance, troubleshooting
Industry UsageIT support services, managed servicesNetworking, telecommunications, IT infrastructure

While both roles involve technical skills, It Support Bahamas focuses on end-user support and troubleshooting, whereas Network Technicians specialize in network infrastructure and connectivity. The certifications overlap but differ in focus, and work environments may vary from client support to network installation sites.

What jobs are in high demand?

In the IT support field, roles such as help desk technicians, network administrators, and cybersecurity specialists are in high demand. These positions require technical skills, certifications like CompTIA or Cisco, and often involve troubleshooting hardware and software issues in various environments.

What are some common challenges faced by IT Support professionals in The Bahamas, and how can applicants prepare for them?

IT Support professionals in The Bahamas often encounter challenges such as providing remote assistance to users on different islands, dealing with varying internet connectivity, and supporting both legacy and modern systems within a diverse business environment. Applicants can prepare by developing strong troubleshooting skills, becoming familiar with remote support tools, and staying adaptable to rapidly changing technologies. Building strong communication skills is also essential, as clear guidance is often needed to help users solve technical issues from a distance.
Infographic showing various It Support Bahamas job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,486 per year, or $21.9 per hour.
IT Support Lead

IT Support Lead

FiscalNote

Remote

$80K - $95K/yr

Full-time

Posted 14 hours ago

Job description

About the Position
The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct leadership and coaching to two IT Support Engineers, ensuring effective ticket resolution, excellent customer service, and strong process adherence. While remaining a senior escalation point for complex issues, the Support Lead's primary responsibility is to manage the support function at the operational level, enabling IT leadership to focus on strategic initiatives.
About the Team
The FiscalNote IT team supports all employee technology needs worldwide, including collaboration platforms, email, identity, and productivity systems. As a modern technology organization, we leverage tools that meet strict security standards while delivering a great user experience. The IT Support Lead plays a key role in ensuring consistent, reliable, and efficient front-line support.
About You
You are a proven IT support professional who thrives in people leadership and operational management. You can balance workload prioritization, staff development, and customer service metrics, while remaining technically capable of stepping in on challenging issues. You value structure, accountability, and continuous improvement at the team level.
The salary range for the role is $80,000 - 95,000 per year.
#LI-HR1
What To Expect In This Position
  • Provide daily leadership, coaching, and performance management for two IT Support Engineers
  • Manage the IT support queue, prioritizing and assigning requests to meet SLA commitments
  • Act as a senior escalation point for complex or critical IT support incidents
  • Maintain IT asset lifecycle management (inventory, procurement, deployment, decommissioning)
  • Drive improvements in IT documentation, knowledge base, and training materials
  • Partner with IT leadership on execution of process improvements, automation rollouts, and service enhancements (without owning strategic design)
  • Ensure smooth and consistent employee onboarding/offboarding experiences
  • Research and recommend new tools and practices; support implementation led by IT leadership
  • Support core IT systems including but not limited to, FiscalNote's collaboration suite, identity management, Mobile Device Management (MDM), and Antivirus
  • Participate in the IT support escalation rotation as needed
  • Leverage AI tools to automate repetitive IT workflows, including ticket triage, routing, and status updates within FreshService
  • Champion the use of AI-assisted documentation to maintain an accurate, up-to-date knowledge base with minimal manual overhead
  • Support the team's responsible use of Claude and other approved AI tools for drafting runbooks, SOPs, and internal communications

What Sets You Apart
  • 5+ years of IT Service Desk / Support experience with at least 1-2 years in a team lead, supervisor, or managing role
  • Strong leadership skills with the ability to delegate, coach, and hold team members accountable
  • Expert troubleshooting across macOS and Windows environments
  • Advanced knowledge of Google Workspace, Microsoft 365, and enterprise collaboration tools
  • Hands-on experience with Okta, Jamf, Intune, and enterprise ITSM platforms (FreshService preferred)
  • Strong networking knowledge (switches, routers, firewalls, Wi-Fi, VPNs)
  • Excellent written and verbal communication skills
  • Experience working within compliance frameworks such as SOC 2 / SOX, with focus on adhering to established IT controls and processes
  • Highly organized with proven ability to manage competing priorities
  • Familiarity with AI-assisted IT operations tools (e.g., AI ticket summarization, predictive routing, or chatbot-based Tier 0 deflection)
  • Exposure to prompt engineering or workflow automation using LLM-based tools in an IT or enterprise support context
  • Experience evaluating AI tools against SOC 2 / security requirements prior to deployment

$80,000 - $95,000 a year
Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply!
When applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact recruiting.team@fiscalnote.com, we'd be happy to connect!
As part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to recruiting.team@fiscalnote.com to let us know the nature of your request.
About FiscalNote
FiscalNote is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action.
Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk.
At FiscalNote, We Lead with Values
Know your Audience • Find the Truth • Drive Alignment • Level Up • Own the Job • Bias for Action • Support the Family
Company Benefits
FiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure we're all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at https://careers.fiscalnote.com/benefits/.
FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer.
FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-Verify.

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