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It Support Analyst Jobs in Baton Rouge, LA (NOW HIRING)

IT Support II

Baton Rouge, LA · On-site

$20.75 - $28.25/hr

Runs reports to analyze common complaints and problems. * Installs or changes software to fix ... Minimum 5 years of experience with IT Support * Experience with mentoring junior positions

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

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It Support Analyst information

See Baton Rouge, LA salary details

$14

$26

$43

How much do it support analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it support analyst in Baton Rouge, LA is $26.94, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $30.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What skills do you need for an IT Support Analyst?

An IT Support Analyst needs strong technical skills in hardware, software, and network troubleshooting, along with good communication and problem-solving abilities. Knowledge of operating systems, remote support tools, and basic cybersecurity practices is essential. Certifications like CompTIA A+ or Network+ can enhance job prospects and demonstrate technical competence.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What is an IT Support Analyst?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

What are popular job titles related to It Support Analyst jobs in Baton Rouge, LA? For It Support Analyst jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching It Support Analyst jobs in Baton Rouge, LA look for? The top searched job categories for It Support Analyst jobs in Baton Rouge, LA are:
Infographic showing various It Support Analyst job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,026 per year, or $26.9 per hour.

IT TECHNICAL SUPPORT ANALYST 1, 2 or 3 (Elections)

State of Louisiana

Baton Rouge, LA • On-site

$3.8K - $7.0K/mo

Other

Posted 21 days ago


State Of Louisiana rating

6.8

Company rating: 6.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

43rd of 50 rated states


Job description

About this Job The mission of the Secretary of State's office is to serve the public by meeting its legal responsibilities of collecting, securing and communicating information that enhances commerce, ensures the integrity of Louisiana's elections and preserves, presents and makes accessible government information essential to Louisiana's operations and its recorded history. Come join the Elections Operations Technical Support Team and provide frontline IT support and rapid troubleshooting to election staff, ensuring all technical voting systems are operational and compliant. Minimum Qualifications Three years of experience in information technology; OR Six years of full-time work experience in any field plus one year of experience in information technology; OR An associate's degree in information technology plus one year of experience in information technology; OR A bachelor's degree plus one year of experience in information technology.

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: Provide technical support for all elections statewide.

Maintain multiple virtual network environments. Train and support end users on all software/hardware. Training and support in GIS.

Monitor network attached devices. Maintain compliance of elections and voting laws. Technical support on Election days.

Programming and testing for voting equipment. Position-Specific Details: Division: Elections - Hardware, Software, Auditing & Programming / One (1) vacancy Appointment Type: Probational or Promotional Career Progression: This position may be filled as an IT Tech Support Analyst 1, 2 or 3. How To Apply: No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.* Contact Information: For further information about this vacancy, contact: Ashley Rathcke, HR Specialist Secretary of State Nancy Landry Human Resource Division P

O. Box 94125 Baton Rouge, LA 70804-9125 ashley.rathcke@sos.la.gov Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.


What State Of Louisiana employees say

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About State of Louisiana

Sourced by ZipRecruiter

The State of Louisiana, based in Baton Rouge, LA, US, is not a traditional company per se, but a government body that oversees the administration of the state. As revealed on its official website, louisiana.gov, its wide range of services falls within public administration industry, including education, healthcare, infrastructure, environment conservation, and law enforcement. Founded in 1806, the State of Louisiana’s mission is to ensure a high quality of life for its residents by effectively managing public resources, enforcing laws, and fostering economic growth. Its most notable achievements include the successful implementation of its Coastal Master Plan, aimed at conserving Louisiana's extensive coastline, and the dramatic overhaul of its public education system.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1812

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