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It Service Jobs in Arizona (NOW HIRING)

Palmetto Technology Group

IT Service Manager

Tucson, AZ · On-site

Manager, Services We are looking for a highly skilled and experienced MSP Services Manager to lead and oversee the delivery of IT services in a Managed Service Provider (MSP) environment. This role ...

Courser

IT Service Manager

Tucson, AZ · On-site

Manager, Services We are looking for a highly skilled and experienced MSP Services Manager to lead and oversee the delivery of IT services in a Managed Service Provider (MSP) environment. This role ...

Labcorp

Senior IT Service Technician

Phoenix, AZ · On-site

Labcorp is seeking a Senior IT Service Technician to join our team in Phoenix, AZ. Work Location: 5005 S. 40th Street, Phoenix, AZ Work Schedule: This is a full time, non-exempt (hourly) position.

Labcorp

Senior IT Service Technician

Phoenix, AZ · On-site

Labcorp is seeking a Senior IT Service Technician to join our team in Phoenix, AZ. Work Location: 5005 S. 40th Street, Phoenix, AZ Work Schedule: This is a full time, non-exempt (hourly) position.

Labcorp

Senior IT Service Technician

Phoenix, AZ

Labcorp is seeking a Senior IT Service Technician to join our team in Phoenix, AZ. Work Location: 5005 S. 40th Street, Phoenix, AZ Work Schedule: This is a full time, non-exempt (hourly) position.

Labcorp

Senior IT Service Technician

Phoenix, AZ · On-site

Labcorp is seeking a Senior IT Service Technician to join our team in Phoenix, AZ. Work Location: 5005 S. 40th Street, Phoenix, AZ Work Schedule: This is a full time, non-exempt (hourly) position.

Govcio LLC

IT Service Technician

Tucson, AZ · On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Tucson, AZ and will be an onsite position. All contract ...

TSMC

Fab IT Service Engineer

Phoenix, AZ

This position requires collaboration with business stakeholders, IT teams, and external service ... Continuous IT System Improvement: Proactively identify product issues or weaknesses and collaborate ...

TSMC

Fab IT Service Engineer

Phoenix, AZ · On-site

A key role in the IT operations team, responsible for delivering a modern, efficient, and stable IT ... This position requires collaboration with business stakeholders, IT teams, and external service ...

Great Hearts Academies

IT Internship

Phoenix, AZ · On-site

$16/hr

Debbie Perrault, Director of IT and Lata Sitake, AZ IT Service Delivery Manager FLSA Status: Non-Exempt Compensation Amount: $16.00/hour Company Overview Great Hearts is a network of tuition-free ...

USAA

Senior Manager-IT Service Desk

Phoenix, AZ · Hybrid

Operating within an ITIL-aligned IT Service Management (ITSM) framework , this leader is responsible for Service Desk strategy, workforce performance, service quality, escalation management, and ...

PalAmerican Security

IT Manager

Phoenix, AZ · On-site

$80K/hr

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

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Showing results 1-20

All JobsIt Service JobsIt Service Jobs in Arizona

It Service information

See Arizona salary details

$24.7K

$97K

$148.6K

How much do it service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for it service in Arizona is $96,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $120,200.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are some common challenges faced by IT service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What are the key skills and qualifications needed to thrive as an IT service professional?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

What are the most commonly searched types of It Service jobs in Arizona?

The most popular types of It Service jobs in Arizona are:

What are popular job titles related to It Service jobs in Arizona?

For It Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching It Service jobs in Arizona look for?

The top searched job categories for It Service jobs in Arizona are:

It Service jobs near you
Infographic showing various It Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $96,995 per year, or $46.6 per hour.

IT Service Manager

Palmetto Technology Group

Tucson, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Who we are
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.
Manager, Services
We are looking for a highly skilled and experienced MSP Services Manager to lead and oversee the delivery of IT services in a Managed Service Provider (MSP) environment. This role is pivotal in ensuring exceptional client satisfaction, efficient operations, and continuous improvement of service delivery processes. The MSP Services Manager will manage technical teams, oversee projects, and maintain strong client relationships.
Key Responsibilities:
  • Lead, mentor, and manage technical teams, including IT support, systems engineers, and NOC staff
  • Set performance goals, conduct regular evaluations, and foster professional development
  • Ensure the team operates collaboratively, meeting SLAs (Service Level Agreements) and KPIs.
  • Oversee the end-to-end delivery of IT services, ensuring high-quality and timely support
  • Act as an escalation point for critical technical issues and guide teams in resolving complex problems.
  • Develop and enforce processes for incident management, problem resolution, and change management.
  • Serve as the primary contact for key clients, ensuring their needs are understood and addressed.
  • Regularly meet with clients to review service performance, discuss improvements, and identify opportunities.
  • Build and maintain strong, trust-based relationships with clients.
  • Monitor and optimize service delivery workflows to improve efficiency and effectiveness
  • Implement and manage tools and systems (e.g., PSA and RMM platforms) to enhance operations
  • Ensure compliance with industry standards, security protocols, and regulatory requirements.
  • Collaborate with senior leadership to define and implement service delivery strategies.
  • Identify opportunities for new services and enhancements to meet client needs.
  • Stay informed about industry trends and emerging technologies to ensure competitive offerings.
  • Oversee and coordinate IT projects, including deployments, migrations, and upgrades
  • Work closely with project managers to ensure projects are delivered on time and within scope
  • Monitor progress, address risks, and communicate updates to clients and stakeholders.
  • Track and analyze service delivery metrics, such as uptime, resolution times, and customer satisfaction.
  • Generate reports for internal use and client reviews, providing actionable insights.
  • Use data to identify trends, recurring issues, and opportunities for improvement.

Key Qualifications:
  • 5+ years of experience in IT service management, preferably in an MSP environment.
  • 2+ years in a leadership or managerial role.
  • Proven track record of managing technical teams and delivering IT services at scale.
  • Strong understanding of IT infrastructure, including networking, servers, virtualization, and cloud platforms.
  • Familiarity with ITSM tools (e.g., ConnectWise, Autotask, ServiceNow) and RMM solutions.
  • Knowledge of cybersecurity best practices and compliance standards
  • Strong leadership and team management abilities
  • Excellent communication and client relationship management skills
  • Analytical mindset with a focus on problem-solving and continuous improvement.
  • Ability to prioritize and manage multiple responsibilities in a fast-paced environment.

Preferred Experience:
  • Experience with ConnectWise
  • ITIL Foundation or higher.
  • CompTIA Network+/Security+.
  • Microsoft Certified: Azure Administrator Associate or similar.
  • Cisco CCNA or higher.

What we do for you
At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.
Benefit Highlights
  • Competitive benefits package, including medical, dental, vision, and life insurance
  • 401k match
  • Unlimited Approved PTO after one year (2 weeks your first year)
  • 10 Holidays including your Birthday and a Floating Holiday!
  • Gym reimbursement
  • Amazon Prime reimbursement
  • 40 Hours for Volunteer Time
  • Paid Maternity and Paternity leave
  • Paid certifications
  • Learning and development programs
Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

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