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It Service Jobs in Arizona (NOW HIRING)

PalAmerican Security

IT Manager

Phoenix, AZ

$80K/hr

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... IT support experience with increasing complexity (MSP experience strongly preferred). * Strong ...

GardaWorld Federal Services

IT Specialist

Surprise, AZ · On-site

GardaWorld Federal Services is a company focused on providing security services, and they are seeking an IT Specialist to support their detention facility's information technology operations. The ...

GardaWorld Federal Services

IT Specialist

Surprise, AZ · On-site

GardaWorld Federal Services is a security services company, and they are seeking an IT Specialist to support the detention facility's information technology operations. The role involves maintaining ...

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Showing results 21-40

All JobsIt Service JobsIt Service Jobs in Arizona

It Service information

See Arizona salary details

$24.7K

$97K

$148.6K

How much do it service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for it service in Arizona is $96,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $120,200.00 per year, depending on experience, location, and employer.

What are IT services?

IT services refer to the application of technical and business expertise to enable organizations to create, manage, and optimize access to information and business processes. These services can include technical support, network management, cybersecurity, data storage, software development, and cloud computing. IT service professionals ensure that all technology-related systems and processes run smoothly, securely, and efficiently to meet the needs of a business or organization.

What are some common challenges faced by IT service professionals, and how can they be addressed?

IT Service professionals often encounter challenges such as quickly resolving technical issues under time pressure, managing multiple service requests, and staying up-to-date with evolving technologies. To address these challenges, it's important to develop strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both users and team members. Many organizations also provide ongoing training and encourage collaboration within the IT team to foster knowledge sharing and support professional growth.

What is the difference between It Service vs Network Administrator?

AspectIt ServiceNetwork Administrator
Required CertificationsITIL, CompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentSupport centers, client sites, internal IT teamsData centers, corporate offices, network operation centers
Employer & Industry UsageIT service providers, corporate IT departmentsLarge organizations, telecom companies, ISPs
Common Search & ComparisonYesYes

While both It Service and Network Administrator roles involve managing IT infrastructure, It Service focuses on providing technical support, troubleshooting, and maintaining IT systems for users. Network Administrators specifically manage and configure network hardware and software, ensuring connectivity and security. The roles often overlap but differ mainly in scope: It Service covers broader IT support, whereas Network Administrators specialize in network management.

What are the key skills and qualifications needed to thrive as an IT service professional?

To thrive as an IT Service professional, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or ITIL are highly valued. Excellent communication skills, patience, and a customer-focused attitude help professionals resolve issues efficiently and build trust with users. These skills and qualities ensure that technical problems are addressed quickly and systems remain reliable, supporting overall business productivity.

What are the most commonly searched types of It Service jobs in Arizona?

The most popular types of It Service jobs in Arizona are:

What are popular job titles related to It Service jobs in Arizona?

For It Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching It Service jobs in Arizona look for?

The top searched job categories for It Service jobs in Arizona are:

It Service jobs near you
Infographic showing various It Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $96,995 per year, or $46.6 per hour.

Field Service Technician - IT

Computer Task Group, Inc

Tolleson, AZ

Full-time

Posted 9 days ago

Job description

Overview

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Field Service Technician – IT, to provide onsite technical support in a fast-paced production environment. This role is responsible for troubleshooting desktop, laptop, printer, network, and software issues while supporting Windows 11, Microsoft 365, Active Directory, Cisco VPN, Citrix, and ServiceNow.

The ideal candidate has strong technical troubleshooting abilities, excellent customer service skills, and experience providing hands-on IT support.

Type: Contract

Job Title: Field Service Technician – IT

Location: Tolleson, AZ
Candidates must be able to commute and work onsite in Tolleson, AZ.

Pay Rate: Based on experience

Work Hours: Monday – Friday, 8:00 AM – 5:00 PM

Education: Associate's degree in Information Technology or a related field required.

Requirements:

  • Provide onsite support for desktops, laptops, printers, mobile devices, IP phones, and conference room technology.
  • Troubleshoot hardware, software, operating system, and network connectivity issues.
  • Support Windows 11, Microsoft 365, and Active Directory environments.
  • Resolve Cisco VPN, Citrix, and remote access issues.
  • Image, deploy, and configure computers using USB and PXE methods.
  • Maintain IT asset inventory and documentation.
  • Manage incidents and service requests using ServiceNow.
  • Coordinate hardware installations, deployments, and replacements.
  • Assist with IT projects and Smart Hands support.
  • Deliver exceptional customer service while meeting established SLAs.

Qualifications

  • 1+ year of hardware support experience.
  • 1+ year of customer-facing, onsite IT support experience.
  • Experience supporting Windows 11 and Microsoft 365.
  • Working knowledge of Active Directory administration.
  • Strong troubleshooting, communication, and organizational skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to lift equipment weighing up to 40 pounds.

Preferred Qualifications

  • Experience using ServiceNow or similar ITSM ticketing systems.
  • Experience with Cisco VPN, Citrix, LogMeIn, and device imaging.
  • Experience supporting printers, IP telephony, and conference room technology.

Preferred Certifications

  • CompTIA ITF+
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Server+
  • CompTIA Cloud+
  • CompTIA Mobility+

Performance Expectations

  • Deliver excellent customer service and timely issue resolution.
  • Meet service level agreements (SLAs) and quality standards.
  • Follow IT service management processes and best practices.
  • Communicate professionally with end users and technical teams.
  • Take ownership of assigned incidents through successful resolution.

Additional Information

  • No third party resumes will be accepted.

  • Drug testing and/or other employment-related inquiries may be conducted.

  • CTG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

  • All interested individuals MUST be able to work on a W2 tax basis (no C2C or third-party vendors).

  • CTG is an Equal Employment Opportunity employer.

  • CTG is an E-Verify Company.

To be considered for this opportunity, please apply directly through our website by clicking the link below.

Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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