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It Service Management Manager Jobs in Indiana (NOW HIRING)

Canadian Solar

IT Manager

Jeffersonville, IN · On-site

$91K - $111K/yr

Position Title: IT Manager Department: IT Entity: PVJC Reports To: Bryan Lu Location: Indiana ... external service support. * Support management of IT assets, develop user training materials ...

Canadian Solar

IT Manager

Jeffersonville, IN

$91K - $111K/yr

Position Title: IT Manager Department: IT Entity: PVJC Reports To: Bryan Lu Location: Indiana ... external service support. * Support management of IT assets, develop user training materials ...

inKind

IT Manager

Austin, IN

$91K - $111K/yr

You'll own corporate IT across employee technology, identity and access, endpoint management, SaaS ... Build scalable IT processes, documentation, service standards, and automation. * Troubleshoot ...

BorgWarner, Inc.

Site IT Manager

Kokomo, IN · On-site

$86K - $105K/yr

Job purpose The Site IT Manager is fully accountable IT leader for all IT services at the assigned plant(s) and/or tech center(s). The role is fully onsite. The role ensures stable, secure, and ...

BorgWarner

Site IT Manager

Kokomo, IN · On-site

$86K - $105K/yr

Job purpose The Site IT Manager is fully accountable IT leader for all IT services at the assigned plant(s) and/or tech center(s). The role is fully onsite. The role ensures stable, secure, and ...

Revel Staffing

IT Manager

Indianapolis, IN · On-site

$90K - $111K/yr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

Revel Staffing

IT Manager

Indianapolis, IN · On-site

$90K - $111K/yr

IT Manager A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user ...

Tenneco

IT Site Support

Frankfort, IN · On-site

$20.25 - $27.75/hr

Supports Incident and Request Management submitted through IT Service management system per service level objectives. * Supports procurement, installation, configuration and support end user devices ...

Tenneco

IT Site Support

Frankfort, IN · On-site

$20.25 - $27.75/hr

Supports Incident and Request Management submitted through IT Service management system per service level objectives. * Supports procurement, installation, configuration and support end user devices ...

Tenneco

IT Site Support

Frankfort, IN · On-site

$20.25 - $27.75/hr

Supports Incident and Request Management submitted through IT Service management system per service level objectives. * Supports procurement, installation, configuration and support end user devices ...

Ivy Tech

IT Director

Greencastle, IN · On-site

$65K - $70K/yr

... service excellence across all IT functions. * Direct and enforce IT change control processes in alignment with college-wide protocols to ensure consistency and compliance. * Administer the management ...

New

Ivy Tech

IT Director

Terre Haute, IN · On-site

$65K - $70K/yr

... service excellence across all IT functions. * Direct and enforce IT change control processes in alignment with college-wide protocols to ensure consistency and compliance. * Administer the management ...

Ivy Tech

IT Director

Terre Haute, IN · On-site

$65K - $70K/yr

... service excellence across all IT functions. * Direct and enforce IT change control processes in alignment with college-wide protocols to ensure consistency and compliance. * Administer the management ...

Ivy Tech Community College

IT Director

Terre Haute, IN · On-site

$65K - $70K/yr

... service excellence across all IT functions. * Direct and enforce IT change control processes in alignment with college-wide protocols to ensure consistency and compliance. * Administer the management ...

New

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All JobsIt Service Management JobsIt Service Management Manager JobsIt Service Management Manager Jobs in Indiana

It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What job categories do people searching It Service Management Manager jobs in Indiana look for?

The top searched job categories for It Service Management Manager jobs in Indiana are:

It Service Management Manager jobs near you
Infographic showing various It Service Management Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

IT Manager

Jeffersonville, IN • On-site

Canadian Solar
Clean Energy Services • 10K+ employees
Learn more about Canadian Solarexternal

$91K - $111K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

Canadian Solar rating

5.8

Company rating: 5.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide-and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.
Across Canadian Solar's powerful ecosystem-including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar-we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems-where your talent can help shape the clean energy revolution.
CS Powertech is a vertically-integrated manufacturer of ingots, wafers, cells, solar modules (panels) and custom-designed solar power applications. CS Powertech delivers solar power products of uncompromising quality to customers worldwide. CS Powertech's world class team of professionals works closely with our customers to provide them with solutions for all their solar needs. For more information on the company, please visit www.canadian-solar.com.
Position Title: IT Manager
Department: IT
Entity: PVJC
Reports To: Bryan Lu
Location: Indiana
Position Summary:
Responsible for acting as the primary liaison between groups and factory operations, leading the support, operation, maintenance, and continuous improvement of plant IT infrastructure, equipment, and systems. Manage daily IT operations to ensure system reliability, network performance, cybersecurity compliance, and uninterrupted manufacturing support.
Lead initiatives involving IT administration, network and server management, system integration, operational technology (OT) support, and project delivery. Partner with cross-functional teams to align technology solutions with production requirements, improve operational efficiency, and support business objectives.
The ideal candidate will have demonstrated experience in IT management, network administration, systems integration, cybersecurity and project management, with a strong foundation in manufacturing or industrial environments and the ability to lead both strategic initiatives and hands-on operational support.
Primary Responsibilities:
  • Serve as the primary liaison between IT and manufacturing operations, ensuring alignment of IT services with business and production objectives.
  • Support and implement IT strategies, policies, system upgrades, installations, and migrations to improve infrastructure performance and operational efficiency.
  • Manage and support day-to-day IT operations at the manufacturing site, including user support, data maintenance, access permissions, and troubleshooting for computers, printers, scanners, and related equipment.
  • Support IT service delivery across American factory operations, ensuring stable, secure, and reliable support for plant users and production systems.
  • Monitor and support factory networks, servers, dashboards, and connected systems, providing timely troubleshooting and resolution of system exceptions.
  • Support digital factory initiatives, including new workshops, production lines, and technical innovation projects, through system integration, deployment, and operational support.
  • Install, configure, troubleshoot, and support industrial software and systems, including MES, SAP, WMS, AI and related manufacturing applications.
  • Partner with production and engineering teams to identify process gaps, support continuous improvement initiatives, and align system solutions with operational changes.
  • Support change management activities by documenting change requests, coordinating approvals, and participating in SIT and UAT testing for system enhancements.
  • Lead or support IT projects from planning through deployment, ensuring alignment with business goals, technical requirements, and operational needs.
  • Coordinate with vendors, and service providers for equipment deployment, network connectivity, procurement, and external service support.
  • Support management of IT assets, develop user training materials including SOPs and Q&A documentation, and provide end-user training for business and production systems.
  • Support and help develop junior IT personnel through training, knowledge sharing, and operational guidance to strengthen service delivery and project execution.
  • Implement and maintain cybersecurity controls to protect company systems, data, and network infrastructure.
  • Contribute to continuous improvement of plant IT infrastructure, operational technology (OT), and service processes to enhance reliability, performance, and productivity.

Qualifications and Experience:
  • BS in Computer Science, MIS, Information Technology, or related fields. A Master's degree is preferred.
  • 10+ years of IT experience, with at least 5 years in a manufacturing plant environment. Experience in manufacturing/quality/warehousing/logistics IT projects (e.g., SAP, MES, QMS or WMS) is must.
  • Proficiency in multi-server network environments (Microsoft/Linux), LAN/WAN, Fiber optic and Cisco networking, database, SQL, VMware Vsphere/Microsoft HyperV and Thin client multi-user applications.
  • Experience with the manufacturing processes and engineering in industries like PV solar and electronics
  • Strong communication abilities, exceptional analytical skills, and adaptability to handle work pressure and provide excellent service.
  • Fluent in both Chinese and English is must, suitable for use as working languages.
  • Knowledge of industry-specific IT requirements and regulations is a plus.
  • Requires on-site to work under tight schedule to support 24x7 production.
  • Based at the manufacturing site, with occasional travel to support the other sites.
  • Flexibility to change the base site across North America as needed.
  • Other duties as assigned.

Compensation and Benefits:
Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/life/disability program, PTO and sick days.
Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
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