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It Service Management Manager Jobs in Indiana (NOW HIRING)

Compass Group

IT Manager

Notre Dame, IN · On-site

$93K - $114K/yr

... services. Qualifications * Bachelor's degree in Information Technology, Computer Science ... Ability to manage vendor relationships and technology projects * Relevant certifications such as ...

Compass Group

IT Manager

Notre Dame, IN

$93K - $114K/yr

... services. Qualifications * Bachelor's degree in Information Technology, Computer Science ... Ability to manage vendor relationships and technology projects * Relevant certifications such as ...

Compass Group

IT Manager

Notre Dame, IN · On-site

$93K - $114K/yr

... services. Qualifications * Bachelor's degree in Information Technology, Computer Science ... Ability to manage vendor relationships and technology projects * Relevant certifications such as ...

MHG Hotels

Information Technology Manager

Indianapolis, IN · On-site

$90K - $111K/yr

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily ... services, and cyber security measures, as well as familiarity with database management and ...

Collabera

IT Project Manager

Columbus, IN · On-site

$91K - $108K/yr

Collabera is a leader in IT staffing and services, specializing in providing high-quality IT resources to Fortune 500 and mid-size companies. They are seeking an IT Project Manager to manage and ...

ATTC Manufacturing

IT Assistant Manager

Tell City, IN · On-site

$94K - $100K/yr

Oversee servers, storage systems, firewalls, wireless networks, and cloud services * Manage backup ... Lead, mentor, and support IT team members * Stay current with emerging technologies and industry ...

ATTC Manufacturing

IT Assistant Manager

Tell City, IN · On-site

$94K - $100K/yr

Oversee servers, storage systems, firewalls, wireless networks, and cloud services * Manage backup ... Lead, mentor, and support IT team members * Stay current with emerging technologies and industry ...

The Berne Apparel Corpo

IT Manager

Ossian, IN · On-site

$87K - $106K/yr

Security, Infrastructure & Vendor Management * Maintain IT security protocols, data protections practices, and disaster recovery planning. * Manage vendor relationships, technology contracts, and ...

Collabera

IT Project Manager

Columbus, IN

$91K - $108K/yr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ...

The Heritage Group

IT Service Desk Analyst

Indianapolis, IN · Remote

$19.50 - $26.75/hr

The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over ... Effectively manages time to make sure calls are responded to in timely manner. * Escalates calls to ...

The Heritage Group

IT Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over ... Effectively manages time to make sure calls are responded to in timely manner. * Escalates calls to ...

Genesys

IT Services Specialist

Indianapolis, IN · Hybrid

Drive effective ticket management and process documentation within ServiceNow to improve service ... Experience using ServiceNow or similar IT service management platforms * Familiarity with Microsoft ...

Genesys

IT Services Specialist

Indianapolis, IN · Hybrid

Drive effective ticket management and process documentation within ServiceNow to improve service ... Experience using ServiceNow or similar IT service management platforms * Familiarity with Microsoft ...

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All JobsIt Service Management JobsIt Service Management Manager JobsIt Service Management Manager Jobs in Indiana

It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What job categories do people searching It Service Management Manager jobs in Indiana look for? The top searched job categories for It Service Management Manager jobs in Indiana are:
It Service Management Manager jobs near you
Infographic showing various It Service Management Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
IT Manager

IT Manager

Compass Group

Notre Dame, IN • On-site

$93K - $114K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,074 frontline employees who took The Breakroom Quiz

312th of 449 rated business services

Job description

This role is located at University of Notre Dame Home of the Fighting Irish! 

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. 

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. 

Job Summary

Drive innovation behind the scenes and power exceptional guest and team member experiences. As the IT Manager, you will oversee venue technology systems, support operational technology initiatives, maintain infrastructure reliability, and ensure technology solutions align with business objectives. You will partner with venue leadership and corporate teams to deliver secure, scalable, and efficient technology services.

Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field
  • 3+ years of experience managing enterprise technology environments
  • Experience supporting network infrastructure, wireless systems, and endpoint devices
  • Knowledge of cybersecurity principles and best practices
  • Experience with Microsoft 365 administration and cloud-based technologies
  • Ability to manage vendor relationships and technology projects
  • Relevant certifications such as CompTIA Network+, Security+, Microsoft, Cisco, or equivalent preferred
Key Responsibilities
  • Manage venue technology infrastructure and support systems
  • Monitor network performance and system availability
  • Coordinate hardware and software deployments
  • Maintain cybersecurity controls and compliance standards
  • Troubleshoot escalated technical issues
  • Administer user accounts, permissions, and access controls
  • Partner with vendors on maintenance and support agreements
  • Develop and maintain technology documentation and procedures
  • Support event technology requirements and operational needs
  • Manage technology budgets and asset inventories

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Levy maintains a drug-free workplace.

Req ID:  1539188

Levy Sector 

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