1

It Service Desk Intern Jobs in Indiana (NOW HIRING)

Be Seen First

Maintain accurate technical documentation and ticket information Must-Have Skills * 1-3 years of Help Desk, Service Desk, Desktop Support, or IT Technical Support experience * PC hardware and ...

New

IT Infrastructure Intern

Butler, IN · On-site

$33K - $45K/yr

Assists with help desk operations by providing hardware and software problem identification through ... Maintains customer service by providing first-level hardware and software support as instructed by ...

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

High School Diploma or GED * 1+ years of Service Desk, IT support or similar customer support role experience. * 1+ years of experience providing member service on digital product and services ...

Service Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

High School Diploma or GED * 1+ years of Service Desk, IT support or similar customer support role experience. * 1+ years of experience providing member service on digital product and services ...

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

High School Diploma or GED * 1+ years of Service Desk, IT support or similar customer support role experience. * 1+ years of experience providing member service on digital product and services ...

We're seeking a IT Help Desk who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is ...

Showing results 21-40

It Service Desk Intern information

See Indiana salary details

$8

$16

$24

How much do it service desk intern jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it service desk intern in Indiana is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.32 per hour, depending on experience, location, and employer.

What does an IT Service Desk Intern do?

An IT Service Desk Intern assists with troubleshooting technical issues, providing support to end-users, and maintaining computer systems and software. They typically handle tasks such as answering help desk tickets, resolving hardware or software problems, and escalating complex issues to senior IT staff. This role is designed to give interns hands-on experience in IT support and customer service within a professional environment.

What are the key skills and qualifications needed to thrive as an IT Service Desk Intern?

To thrive as an IT Service Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting techniques, and often a relevant degree or coursework in IT. Familiarity with ticketing systems like ServiceNow or Jira, remote desktop tools, and basic networking concepts is typically required. Strong communication, problem-solving abilities, and a customer-oriented mindset help you stand out in this role. These skills ensure efficient resolution of technical issues and a positive experience for end-users, supporting overall business productivity.

What are some typical challenges IT Service Desk Interns face when supporting end-users, and how can they effectively address them?

IT Service Desk Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple requests simultaneously, and communicating complex information to non-technical users. To address these challenges, interns should actively document solutions, prioritize clear and patient communication, and seek guidance from senior team members when needed. Developing strong problem-solving skills and leveraging available knowledge bases can also help interns resolve issues more efficiently while building confidence in their technical abilities.

What are the most commonly searched types of It Service Desk jobs in Indiana?

The most popular types of It Service Desk jobs in Indiana are:

What cities in Indiana are hiring for It Service Desk Intern jobs?

Cities in Indiana with the most It Service Desk Intern job openings:

IT Helpdesk Analyst

Elevance Systems Inc

Beech Grove, IN • On-site

Other

Re-posted 22 days ago


Job description

IT Service Desk Specialist Required Skills and Experience

·       Minimum of 2-3 years of IT technical support.

·       Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.

·       Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.

·       Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.

·       Willing to work off-hours and weekends when required for projects or emergency support.

·       Experience installing, configuring, and supporting network printers and audio/visual equipment.

·       Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred).

·       Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills.

·       Strong team leadership, time management, and coaching and mentoring skills.