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It Rmm Engineer Jobs in Phoenix, AZ (NOW HIRING)

Magna5

Tier 2 Systems Engineer

Gilbert, AZ · On-site

$70K - $85K/yr

... until it is resolved. Tier 2 will also assist with working Tier 1 issues when available. The ... Experience with PSA and RMM Tools Certifications * Microsoft, Cisco, Watchguard, Sophos, and VMware ...

New

Phoenix Staff

Tier 3 Service Desk Technician

Phoenix, AZ · On-site

$35 - $42/hr

The engineer will take ownership of escalations through resolution, conduct root-cause analysis to ... Experience working with ConnectWise, IT Glue, and remote monitoring and management (RMM) platforms.

All JobsIt Rmm Engineer JobsIt Rmm Engineer Jobs in Phoenix, AZ

It Rmm Engineer information

See Phoenix, AZ salary details

$34.2K

$84.9K

$142.6K

How much do it rmm engineer jobs pay per year?

As of Sep 15, 2026, the average yearly pay for it rmm engineer in Phoenix, AZ is $84,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $103,000.00 per year, depending on experience, location, and employer.

What is an IT Rmm engineer?

An IT RMM Engineer is a technology professional responsible for implementing, managing, and supporting Remote Monitoring and Management (RMM) systems. These systems allow IT teams to monitor client networks, servers, and endpoints remotely, automate maintenance tasks, and quickly respond to issues. RMM Engineers play a crucial role in maintaining system uptime, ensuring security compliance, and improving the efficiency of IT operations, especially for managed service providers (MSPs). Their expertise helps organizations proactively manage their IT infrastructure and reduce downtime.

What skills and qualifications are needed to thrive as an IT Rmm engineer?

To thrive as an IT RMM Engineer, you need a solid understanding of network management, system administration, and troubleshooting, usually backed by a degree in IT or related certifications like CompTIA Network+ or Microsoft certifications. Familiarity with Remote Monitoring and Management (RMM) platforms such as ConnectWise, Kaseya, or SolarWinds, as well as ticketing and automation tools, is essential. Strong problem-solving ability, communication skills, and a proactive mindset are key soft skills for excelling in this role. These skills and qualities are critical for ensuring system reliability, minimizing downtime, and delivering efficient IT support to clients or internal teams.

How does an IT Rmm engineer typically collaborate with other IT staff and clients to resolve technical issues?

An IT RMM Engineer works closely with other IT professionals, such as help desk technicians, network administrators, and system engineers, to identify and resolve technical problems proactively. They often use remote monitoring and management (RMM) tools to detect issues before they impact clients and communicate findings to relevant team members for resolution. Direct interaction with clients is also common, as the RMM Engineer may need to explain technical issues in understandable terms and coordinate scheduled maintenance or updates. Effective collaboration and communication skills are essential for ensuring smooth service delivery and minimizing downtime for clients.

What is the difference between It Rmm Engineer vs It Support Specialist?

AspectIt Rmm EngineerIt Support Specialist
CertificationsCompTIA A+, Network+, RMM platform certificationsCompTIA A+, Microsoft Certified, Help Desk certifications
Work EnvironmentManaged service providers, IT firms, remote monitoring setupsCorporate offices, help desks, on-site support
Job FocusRemote monitoring, automation, network managementEnd-user support, troubleshooting, hardware/software issues

The main difference between an It Rmm Engineer and an It Support Specialist lies in their focus and work environment. It Rmm Engineers primarily handle remote monitoring and management of IT systems, often working with automation tools and network oversight. In contrast, It Support Specialists focus on direct end-user support, troubleshooting hardware and software problems on-site or remotely. Both roles require similar certifications but serve different functions within IT support and management.

What are popular job titles related to It Rmm Engineer jobs in Phoenix, AZ?

For It Rmm Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching It Rmm Engineer jobs in Phoenix, AZ look for?

The top searched job categories for It Rmm Engineer jobs in Phoenix, AZ are:

It Rmm Engineer jobs near you
Infographic showing various It Rmm Engineer job openings in Phoenix, AZ as of September 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $84,898 per year, or $40.8 per hour.

IT Engineer - Level 3 (Managed Services Provider)

Scottsdale, AZ • On-site

K2 Staffing
Recruiting and Staffing Services • 11 - 50 employees
Learn more about K2 Staffingexternal

Full-time

Re-posted 7 days ago

Job description

Job Summary:
K2 Staffing is a leading and established IT Solutions Firm in the Scottsdale, AZ area that is seeking a professional senior system engineer (IT Engineer) to join their team. This position will consult, design, and implement IT advanced solutions while troubleshooting complex problems and mentoring junior team members.
Responsibilities:
• Implementing, Monitoring, and Troubleshooting Microsoft Cloud with various customers
• Various System Administration duties
• Project Management
• System Design
• Working with technology vendors
• Consulting and deployment of server and network solutions.
• Client Strategical Plan Development
• Advanced diagnostic and remediation of server and network solutions.
• Write clear and concise documentation and instructions.
• Ability to manage and prioritize multiple tasks in fast paced environment.
• Participate in on-call rotation.
• Continuous improvement keeping current on new technology, industry trends and threats
Qualifications:
Required:
• Extensive knowledge of Active Directory and Windows Server Technologies (Windows Server, Exchange, RDS, SQL, IIS ...)
• Experience with cloud technologies (Azure, O365, AWS, Google, G-Suite ...)
• Confident with diagnostic, repair and installation of server and network systems.
• In-depth working knowledge of virtualization including VMWare, Nutanix, SANS and clustering.
• Knowledge of networking technologies including TCP/IP, VLANS, routing, switches, firewalls, DNS, VPN, and VoIP. (Cisco, Fortinet, Sonicwall)
• Knowledge of RMM technologies, commonly used in MSP environments, such as NinjaONE, Kaseya, or Connectwise
• Experience working with PSA Ticketing Software Solutions, such as Autotask or Connectwise.
• Working knowledge of security policies and NIST controls.
• Mastery and certified in one or more of the following: Microsoft Servers, Fortinet, Cisco, VMWare, Nutanix, Windows Server, Storage Networking
• Education: Bachelor’s degree required
• Experience: 5+ Years systems design, administration, installation, and troubleshooting
Preferred:
• MCSA Server or MCSE
• Cisco
• Fortinet
• VMWare
• Nutanix
Company:
K2 Staffing provides staffing and recruitment services focused on construction, engineering, and related professional roles. Founded in 2019, the company is headquartered in Carlsbad, USA, with a team of 2-10 employees. The company is currently Early Stage.

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