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It Quality Assurance Analyst Jobs (NOW HIRING)

First Citizens Bank

Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency ... the Information Technology organization by thoroughly testing and performing quality checks of ...

New

Computer Futures

IT QA/QC Analyst II

Austin, TX · On-site

The IT QA/QC Analyst II will ensure that all information systems products and services meet organizational standards and end-user requirements, providing quality assurance and control for various ...

Venerable

Sr. IT QA Analysts

West Chester, PA · On-site

Title: Lead IT QA Analysts Employer: VIAC Services Company (Venerable) Location: West Chester, PA Serve as a QA/Test expert, providing leadership across multiple business lines and IT support areas ...

Techlink Systems

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QA Analyst L2 (HE2026)

Torrance, CA · On-site

$57.97 - $61.59/hr

Support automation opportunities for repeatable compliance testing WHAT WILL THIS PERSON BE WORKING ON IT QA Analyst - Website Compliance The QA Analyst (QA) is responsible for validating that ...

SOSi

Quality Assurance Analyst

Fort Belvoir, VA · On-site

The QA Analyst designs and executes tests to validate functionality, performance, security ... Support multiple IT projects simultaneously by managing testing phases across the STLC. * Assist in ...

SOSi

Quality Assurance Analyst

Fort Belvoir, VA

The QA Analyst designs and executes tests to validate functionality, performance, security ... Support multiple IT projects simultaneously by managing testing phases across the STLC. * Assist in ...

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It Quality Assurance Analyst information

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How much do it quality assurance analyst jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for it quality assurance analyst in the United States is $48.14, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $58.89 per hour, depending on experience, location, and employer.

What does an IT quality assurance analyst do?

An IT Quality Assurance (QA) Analyst is responsible for ensuring that software and technology products meet specified standards of quality before they are released. They design and execute test plans, identify bugs or issues, and collaborate with development teams to resolve problems. QA Analysts use both manual and automated testing methods to verify that systems function as intended, meet business requirements, and provide a good user experience. Their work helps prevent defects, improve product reliability, and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as an IT quality assurance analyst?

To thrive as an IT Quality Assurance Analyst, you need strong analytical skills, knowledge of software development life cycles, and a background in computer science or a related field. Familiarity with testing tools such as Selenium, JIRA, or TestRail, and relevant certifications like ISTQB are typically required. Attention to detail, problem-solving abilities, and effective communication help analysts excel in identifying issues and collaborating with developers. These skills ensure software reliability, enhance user satisfaction, and help organizations deliver high-quality products efficiently.

What are some common challenges IT quality assurance analysts face when testing new software releases?

IT Quality Assurance Analysts often encounter challenges such as rapidly changing project requirements, tight deadlines, and limited documentation. They must adapt quickly to evolving technologies and collaborate closely with developers and product managers to clarify ambiguities and ensure comprehensive test coverage. Additionally, balancing the need for thorough testing with the pressure to release updates quickly can require strong prioritization and communication skills. Overcoming these challenges is key to delivering high-quality, reliable software.

What is the difference between It Quality Assurance Analyst vs It Tester?

AspectIt Quality Assurance AnalystIt Tester
Primary FocusEnsuring overall quality processes, defining testing strategies, and improving quality standardsExecuting test cases, identifying bugs, and verifying fixes
Required SkillsQuality management, process improvement, testing methodologiesManual and automated testing, bug tracking, technical troubleshooting
CertificationsISTQB, CSQA, or similarISTQB Foundation, Certified Tester
Work EnvironmentCollaborates with development, product teams, and managementPrimarily works in testing labs or remotely with development teams

The main difference is that an It Quality Assurance Analyst focuses on overall quality processes and standards, while an It Tester primarily executes tests and reports bugs. Both roles require similar certifications and work closely within the software development lifecycle, but the analyst has a broader scope in quality management.

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It Quality Assurance Analyst jobs near you
Infographic showing various It Quality Assurance Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $100,121 per year, or $48.1 per hour.

IT Quality Assurance Analyst II

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

Other

Posted 13 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

Job description

Overview
The IT Quality Assurance analyst II is responsible for ensuring the quality, stability, and compliance of Salesforce Financial Services Cloud application supporting banking and financial services operations.
This role designs and executes test plans, coordinates defect resolution with development, product and business teams and supports continuous improvement of QA processes for Salesforce FSC and related integrations.
Responsibilities & Qualifications
  • Lead test planning and execution for Salesforce FSC enhancements, releases, and projects, including functional, regression, integration, and user acceptance testing.
  • Develop and maintain detailed test cases, scripts, and test data aligned to business
    requirements, user stories, and acceptance criteria in an agile environment
  • Execute manual testing as needed for core FSC capabilities such as financial
    accounts, client data model, households/relationship groups, referrals, and onboarding journeys
  • Validate end-to-end processes across Salesforce FSC and integrated systems (core banking, digital channels, data warehouses, document management, and middleware such as MuleSoft), including APIs and batch processes Log, prioritize, and track defects through resolution, working closely with Salesforce admins/developers, integration teams, and product owners.
  • Perform regression testing for major and minor releases, including smoke/sanity
    testing in lower environments and production validation as needed.
  • Participate in requirements and design reviews to identify testability, quality, and control considerations early in the lifecycle.
  • Help estimate and size testing efforts (functional, regression, integration, and UAT support) as part of agile sprint planning, partnering with QA and Product Owners to ensure the test scope fits team capacity
  • Ensure test coverage for regulatory and compliance-related requirements within the Salesforce FSC solution.
  • Document and maintain QA artifacts (test plans, traceability matrices, execution logs, defect metrics) in alignment with IT quality and SDLC standards
  • Support and improve QA standards, templates, and processes, including contributions to test automation strategy for Salesforce
  • Collaborate with business stakeholders to support UAT, provide testing progress updates, and demonstrate tested functionality where needed.
  • Monitor and report key quality metrics to drive continuous improvement.

Additional Information
Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization
Hands-on experience testing Salesforce configurations (page layouts, flows,
validation rules, security model, profiles/permission sets) and custom
Apex/Lightning components
Familiarity with financial services or banking processes (e.g., retail banking, lending,
wealth or deposits), preferably within a bank, credit union or financial institution.
Working knowledge of QA tools such as JIRA, Test-Ray, Azure DevOps, or similar for
test and defect tracking.
Strong understanding of integration testing concepts (REST/SOAP APIs, middleware,
data feeds) and experience validating data across systems.
Excellent analytical documentation, and communication skills, with the ability to
collaborate effectively with technical and non-technical stakeholders.
Preferred
Salesforce certifications such as Salesforce Administrator or Platform App Builder.
Experience in regulated environments with strong controls and audit requirements
(banking, financial services, or insurance)
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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